Fantastic and promising even i have booked the last minute to the airport. I have been using this platform for more than 6 yrs now.Very punctuality ,polite driver overall Great Service!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Näytä lisää
I have been using Minicabs.co.uk quite a bit for business travel. Very good standard of service with competitive pricing and friendly drivers who do their best to keep their customers happy especiall... Näytä lisää
Yritys on vastannut
Very good experience. Even though I requested the driver/car for me and my family when booking online after 2 hours of arrival time, the Minicabs operative and driver coordinated upon my request after... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Yhteystiedot
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Yhdistynyt kuningaskunta
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 62 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I came across minicabs.co.uk on a google search
I came across minicabs.co.uk on a google search and I would definitely recommend this service the communication was great, they arrived when they said they were going too, they are very reasonably priced and I will be using this service again

Vastaus yritykseltä Minicabs.co.uk
Fabulous price, customer service and efficient system
Booking was very easy as I phoned through and they sent me a secured link. Price was very competitive. Confirmation sent straight away to my email.Driver arrived promptly and was very courteous. The return was equally good. Highly recommend this firm as eliminated the stress of flying etc.

Vastaus yritykseltä Minicabs.co.uk
Great experience
The driver contacted me via whats ap as soon as we landed. The pick up was seamless and stress free after a very long flight home.
The vehicle itself was very comfortable for all us

Vastaus yritykseltä Minicabs.co.uk
Always happy with the service
Always happy with the service. Would recommend.

Vastaus yritykseltä Minicabs.co.uk
Good clean cars
Good clean cars, helpful drivers, fair proces

Vastaus yritykseltä Minicabs.co.uk
Great communication when I emailed to…
Great communication when I emailed to confirm my booking. Driver was early for our booking which was great and was friendly and got us to our destination safely and with plenty of time to spare. I'll definitley book again.

Vastaus yritykseltä Minicabs.co.uk
Sono anni che mi servo di questa…
Sono anni che mi servo di questa compagnia sia di notte che di giorno. Purtroppo in questo periodo la loro chat in app non funziona, ma si può sempre parlare con l’operatore molto gentile e disponibile. Le macchine sono sempre pulite, gli autisti ti aiutano con le valigie e sono prudenti alla guida. Sono puntuali traffico permettendo, anche se io li chiamo sempre prima del viaggio per assicurarmi che non ci siano imprevisti con la mia prenotazione.

Vastaus yritykseltä Minicabs.co.uk
AVOID AT ALL COSTS
AVOID AT ALL COSTS. THEY DO NOT TURN UP AT RHEIR SCHEDULED TIME AND MADE US MISS OUR FLIGHT. DO NOT USE THEM. WHEN YOU WILL CALL THEM OUT OF DESPEARATION THEY WILL ASK YOU FOR HIGHER PRICES TO SEND THE CAR. THEY ARE A SCAM AND NEEDS TO BE REPORTED FOR DUBIOUS PRACTICES.

Vastaus yritykseltä Minicabs.co.uk
Great Service
Driver arrival 10 mins after booking "ASAP"
Clean car and friendly driver

Vastaus yritykseltä Minicabs.co.uk
This time excellent service door to…
This time excellent service door to airport.

Vastaus yritykseltä Minicabs.co.uk
Excellent service
I used Minicabs for a 5am drop to luton airport, picking up someone on the way. Then a return pick up at 2am. An absolute brilliant service, driver on time and polite. Helped with bags and I can’t fault them. I will definitely use again for all my taxi journeys.

Vastaus yritykseltä Minicabs.co.uk
Not a great experience today
Not a great experience today, even though I use this service very frequently.
The driver did not pick me up at the correct address and stopped along the motorway in what seemed to be an unsafe location. In addition, he appeared to be inattentive while driving, often failing to follow the road properly and occasionally swerving or zigzagging, which did not make me feel safe during the journey.
It's a shame, because I will continue to use this service, but I believe drivers should be more carefully supervised and assessed to ensure they are capable of driving safely.

Vastaus yritykseltä Minicabs.co.uk
Driver came earlier than the pick up…
Driver came earlier than the pick up time and waited patiently! Kudos! I will always use minicabs for my pick and drop offs..Good job!

Vastaus yritykseltä Minicabs.co.uk
Reliable and friendly
Reliable, friendly service at great rates. We were kept informed by lovely staff of when our car was ready and waiting outside as well as text messages. Would absolutely use again and recommend.
Not a great experience
The driver was uncommunicative to the point that we could not get off where we wanted. The minicab person in the WhatsApp conversation was rude.
Very good service from driver
Very good service from the driver. On time, very polite and acceptably chatty. Cab could do with a bit of a clean, otherwise all was good.
Driver on his phone while driving
First of all I didn’t receive any tracking for this ride !
The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HGV driver beeped him to make him aware.
Also he was continuously eating while driving and the smell was horrible. As we arrived at the destination he was expecting tips but however it was not the case.
Excellent service by the gentleman this…
Excellent service by the gentleman this morning, who cared about providing good customer service!

Vastaus yritykseltä Minicabs.co.uk
Pre booked meet and greet and driver was 45min late
Pre booked and payed extra for meet and greet as my daughter and I were arriving late to LHR. Taxi driver did not show up on time and when calling the service number they kept saying “driver will come in 10 minutes” don’t take another taxi. This went on for 45 minutes (after agreed pick up time) before driver finally arrived. Not amused with service and being left at the airport in the middle of the night for so long.
Poor experience
First time using this service and unfortunately it was a really poor experience.
I pre-booked a taxi for 11pm from The O2 during the tube strikes, specifically to avoid getting stranded. I was told I’d receive driver and vehicle details once the car was on route, but I didn’t get any updates until after the scheduled pickup time — and only after I chased them myself (to which I received no response at the time).
I also wasn’t aware the booking would just be allocated to a Bolt driver at the time of dispatch. If I’d known that, I would’ve just booked directly through Bolt instead of pre-booking, as it didn't seem to guarantee a driver since they kept cancelling, adding to our wait time.
To make things worse, I confirmed the exact pickup point with customer service (they even sent a Google Maps pin) earlier in the day, but the driver didn’t go to that location. We had to walk back in the opposite direction to find them when they eventually arrived.
There was no response from the 24-hour customer service team during the wait, and we ended up standing there for over 30 minutes after the scheduled pickup time before a car eventually arrived.
Overall, really disappointing experience, especially given it was my first time using the service and I relied on it in a difficult situation.
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