I am just starting my journey with MiniBrew, and so far, I have nothing but positive things to say. With this device, even someone with zero experience can brew real craft beer at home. The app gu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Me as some random brewer on a Saturday trying to start up the Minibrew and run ing into problems. Don't know what's going on, drafting an email to Minibrew support. Not even 5 minutes go by... Näytä lisää
Yritys on vastannut
I bought a MiniBrew Gen 3 in June, as a total newbie to brewing. Since purchasing it, I’ve been brewing my first beer, a stout. The device and app are perfect for beginners! I had a few smaller strugg... Näytä lisää
Yritys on vastannut
Nach über 2 Monaten warten und Unklarheiten über den Stand der Lieferung hab ich das Produkt nun erhalten. Obwohl ich direkt bei der Bestellung des Minibrews CRAFT GEN 3 Pro mehrere Brewpacks dazubes... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MiniBrew is the first fully automatic beer brewing machine. Home beer brewing made easy. Simply use our ready-to-brew ingredient packs by renowned craft breweries from around the world.
Yhteystiedot
Atoomweg 63, 3542AA, Utrecht, Hollanti
- +31850602015
- hello@minibrew.io
- minibrew.io
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The world’s best homebrewing machine
I have used the MiniBrew for several years now - and I can only say that it does the job as no one else on the market. It is fully flexible in all aspects of beer brewing and very easy to use. The kegs is fully temperature controlled and works as the container from start of brewing (fermenter) to be the keg for the serving of the beer. The hazzle of cleaning is reduced to an absolute minimum and you do not need to work with bottles if you don’t want. Tap the beer direct from the keg.

Vastaus yritykseltä MiniBrew
Tolles Produkt, guter Service
Tolles Produkt, wenn es denn dann läuft. Hochwertige Qualität , aber der Preis hat es in sich. Der Service ist toll. Bei Problemen wird sich darum gekümmert. Manchmal dauert es halt nur ein wenig. Aber ich bin zufrieden. Großes Lob an den Support.

Vastaus yritykseltä MiniBrew
Never received, never refunded.
I purchased a unit a year ago and paid import duty. They sent the delivery but the delivery failed. After many months of the unit sitting with FedEx, a refund was repeatedly refused on the basis that they needed to confirm that it wouldn't be delivered.
The unit was requested to be returned to sender, so they have confirmation this won't be sent to me... Refund then refused until they receive the unit.
This week FedEx confirmed with me directly that they can't locate the unit so the vendor will need to file a claim. Now I am being ignored by Minibrew. They have no reason not to refund me but are keeping my money.
REPLY: confirmation that it wasn’t being shipped to me was received on 18th Feb but the refund wasn’t forthcoming.
Since this review, I have received an email from Bart stating that the refund would be with me within 5-7 days. Here we are 13 days later, NO REFUND.
I was told they had initiated the refund on the 11th but that wasn't true as Bart followed up on on the 23rd that a refund wasn't an option because a previous partial refund was previously given when they couldn't send out ingredients with my order and offered bacs payment.
I sent them my details and Bart explained "I will let you know once it's done. I expect end of this month."
A bank transaction takes two minutes and every business has the ability to process a transaction urgently if they want to. I've not had a response to my request yesterday for payment so this could be yet another delay tactic. I wonder if they have cash flow issues given that there are a lot of customers on these reviews waiting for refunds (concerning if you're purchasing a unit)

Vastaus yritykseltä MiniBrew
I had a problem with a keg and the base station.
I had a problem with a keg and base station. Got everything solved and fixed with the help from support team.

Vastaus yritykseltä MiniBrew
Best beer, excellent customer support and quality product
I got the machine few months ago. At the beginning was a bit difficult to get started and connect the machine to my phone but once I got it it was really easy and a lot of fun using it. What I really like about the MiniBrew is the quality of the product and I was blown up by the excellent taste and quality of the beer (I had expected it to be “so so beer” but it’s better that anything you can buy!)
I’d recommend this product and company to any beer lover.
The last, but perhaps the most important 5 start level comment is the customer support! It’s awesome, they reply quickly and are very understanding. They have even replaced a faulty part for free!
One thing I’d like them to improve is to have all those beer kits in stock always. I wanted to try something exotic but it’s not in stock….. lastly, also a small thing they can improve is to offer free delivery in order larger than 40-50€ ;) would be nice to have.
Cheers!

Vastaus yritykseltä MiniBrew
Updating my review
I’m updating my review. I used to have a bad review but I have to say that since then, they have improved their communication and have given me more clarity about when to expect the product.
I’m happy to update it again once I receive it and test it

Vastaus yritykseltä MiniBrew
Innovative and Creative
Innovative and Creative
Minibrew helps to execute my hobby without the mess :)

Vastaus yritykseltä MiniBrew
easy purchase and fast shipping
easy purchase and fast shipping, punctual delivery

Vastaus yritykseltä MiniBrew
A perfect hobby for me.
I really enjoy using my minibrew I have had very helpful service over the last 6 months and all my questions answered promptly since I bought my first unit, and great advice from the guys for a novice like me,
Helping me to brew really tasty beer has given me great satisfaction and a keen interest in my new hobby.
Cheers all.
Die Wartezeit hat sich gelohnt
Die Wartezeit hat sich gelohnt. Ein tolles Brauerlebnis
Great equipment and a great company
Great equipment and a great company. Not large, their production is slow and small batches, but it shows in the product. I have had a minibrew for a few years and imported it to the USA. I was looking to replace my all grain system with something i could still brew real beer the right way. This system checked all the boxes and i was immediately off to brewing recipie s from my all grain system. If you are thi king about it and what i said above resonates with you, five it a shot. Also you will be able to brew after work and be done by bedtime, this system allows you to brew with an hour of effort instead of a day, love it.

Vastaus yritykseltä MiniBrew
All's Well That Ends Well
The true quality of a product and customer service is revealed not when everything works perfectly, but when problems arise. The pump in my device broke down, and although I initially had trouble reaching MiniBrew, they ultimately kept their promises, acknowledged temporary response time issues, and helped restore the device to full functionality. In the end, they proved to be reliable, and the device itself is fantastic.

Vastaus yritykseltä MiniBrew
Minibrew is fantastisch
Minibrew heeft een fantastisch product. En support is geweldig. Niets is te veel. Ik krijg zelfs binnen 45 minuten een antwoord en oplossing op een zondagavond! 5 sterren voor Minibrew en support!

Vastaus yritykseltä MiniBrew
Spare parts
I ordered a couple of spare parts. The prices were reasonable and the delivery was fairly quick, especially over the Christmas period.

Vastaus yritykseltä MiniBrew
I have just made my first brow with the…
I have just made my first brow with the mini brow and I have to say I was extrem impressed throghout the whole process, it was really so thoght trow! The only strange thing was that you needed to pay like 10 euro per month to make your own recept? Wery strange, when you bout the system you schouldent need to pay to use it?
Snel en acuraat
Bij E- mail krijg je snel, aardig en acuraat respons.
Super Service
Super Service
Mein Minibrew war defekt aber dank dem Service von Minibrew konnte ich mein Gerät reparieren und dies zu einem vernünftigen Preis
ich bin begeistert :-)
Top weiter so

Vastaus yritykseltä MiniBrew
the machine dont work
the machine dont work
but the team still working on it
update review when finish

Vastaus yritykseltä MiniBrew
Bart and the support team is fantastic
Bart and the support team is fantastic. Great and timely help. Thanks so much guys.

Vastaus yritykseltä MiniBrew
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