MGI Direct Arvostelua 

172
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

5/5 Outstanding Mortgage Broker We cannot recommend Aled highly enough. During what was one of the most stressful times buying our property, Aled was our calm, patient, and constant sup... Näytä lisää

Saanut 5/5 tähteä

Anastasia Jones at MGI was great throughout our equity release. We found her through Equity Release Council and she was a pleasure to deal with, very responsive to our queries, professional but also w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience. Huw was so helpful and contactable at any time I needed. Give me a few different options to help me make the best decisions for me. The team in the office were so helpful and every... Näytä lisää

Saanut 5/5 tähteä

Due to the modern construction type (concrete and steel) of our house, what initially looked "straightforward" quickly became a "computer says no" scenario. Thankfully we were in the very safe and co... Näytä lisää

Yrityksen tiedot

  1. Asuntolainaneuvottelija

Yrityksen kirjoittama

Providing expert Mortgage & Insurance advice for everyone from first time buyers to experienced buy to let landlords. We have access to a comprehensive range of mortgage lenders and can explain the benefits and pitfalls of each of the thousands of products available, making for an easier life for you. Our business partners, our experience and our determination to gain a suitable Mortgage offer make it ALL happen, from initial conversation to money in the bank on mortgage completion.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

172 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(172)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Highly recommend Anastasia at MGI

Anastasia Jones at MGI was great throughout our equity release. We found her through Equity Release Council and she was a pleasure to deal with, very responsive to our queries, professional but also warm and approachable. We have recommended her to family and friends and would not hesitate to use Anastasia’s services again if we are looking for a trustworthy financial advisor.

10. syyskuuta 2026
Oma-aloitteinen arvostelu
MGI Direct-logo

Vastaus yritykseltä MGI Direct

Thank you so much for your lovely review. We’re really glad to hear Anastasia made the whole equity release process feel straightforward and supportive from start to finish. She’s brilliant at being both professional and genuinely approachable, so it’s great to see that shine through in your experience.
We really appreciate you recommending her to family and friends, that means a lot to us. Thanks again for taking the time to share your feedback.

Saanut 5/5 tähteä

Great experience

Great experience. Huw was so helpful and contactable at any time I needed. Give me a few different options to help me make the best decisions for me.
The team in the office were so helpful and everyone kept me up to date with everything. So glad I’ve got their life time service

10. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Buyer Beware!

Sold the incorrect policy from this company, told in writing at contact point that I wished to move and during initial interview. Advisor did not include this detail and denied knowledge after despite my sending written confirmation of sale prior to inception of mortgage. Result a £5k loss to myself to put right his mistake and a successful claim awarded in my favour to the ombudsman, all details available on their website. To add insult to injury MGI refused to refund me my lifetime policy with them which cost £2k and had only been fully utilised once.

30. syyskuuta 2025
Oma-aloitteinen arvostelu
MGI Direct-logo

Vastaus yritykseltä MGI Direct

We’re sorry to hear you were unhappy with aspects of your experience. We do want to clarify that your review does not reflect the findings of the Financial Ombudsman Service’s final decision, which is publicly available.
The Ombudsman did not uphold the key points you have stated in your review, and its published conclusions support our version of events rather than the claims made here.
We fully respect your right to share your experience, but it is important that public statements accurately reflect the Ombudsman’s conclusions.
Continued publication of statements that contradict the Ombudsman’s findings will require us to consider what steps are necessary to protect the reputation of our staff and business.

Saanut 5/5 tähteä

5/5 Outstanding Mortgage Broker

5/5 Outstanding Mortgage Broker

We cannot recommend Aled highly enough.

During what was one of the most stressful times buying our property, Aled was our calm, patient, and constant support. He answered all our questions thoroughly, responded to calls and messages incredibly quickly, and kept us informed at every step.

What really stood out was his positive attitude. Even in our difficult moments, he encouraged us, stayed hopeful, and went above and beyond to keep the purchase on track. We truly believe he is a big part of the reason our project was a success.

If you want a mortgage broker who is professional, responsive, and genuinely cares about his clients, choose Aled. Thank you for everything!

Friddy & Blessing Robert

24. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I used MGI direct for my remortgage

I used MGI direct for my remortgage. This is about my experience. The mortgage adviser Aled was very efficient, helpful. He made the process very smooth and timely.
I will use their service again,

1. toukokuuta 2026
Oma-aloitteinen arvostelu
MGI Direct-logo

Vastaus yritykseltä MGI Direct

Thank you for taking the time to share your experience. It’s great to hear Aled made your remortgage feel smooth and straightforward from start to finish. We really appreciate the feedback, and we’d be more than happy to help again whenever you need us.

Saanut 5/5 tähteä

Remortgage with Aled

The service was excellent Aled Wiltshire was friendly, approachable, very helpful and went above and beyond what was asked of him. Also he would answer messages very promptly no matter what day or time a superb service. Thank you 🙏🏻

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I worked with Aled Wiltshire from MGI…

I worked with Aled Wiltshire from MGI Direct over an extended period on a fairly complex HMO mortgage and refinancing case. The process involved multiple moving parts including valuation challenges, structural reports, lender requirements, and coordinating with third parties.

Responsive and approachable: Aled was consistently easy to get hold of and maintained regular communication throughout the process. He followed up frequently and kept things moving where possible.

Clear guidance on requirements: He provided step-by-step clarity on documentation needed (e.g. SA302s, tax overviews, company accounts), which was helpful given the complexity of a Ltd company setup.

Proactive with lenders: Aled actively chased lenders and valuers, especially during delays, and kept me updated on timelines and next steps.

Flexible and pragmatic: He adapted to changing circumstances (valuation issues, contractor changes, funding constraints) and offered practical options rather than a one-size-fits-all approach.

100% recommendation from me.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Aled

Aled, (Aled Wiltshire) was very professional through out the process and kept pushing where ever he could to get things over the line.
I wouldn’t hesitate recommending him
Many thanks Aled.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Seamless experience

MGI Direct Ltd, was referred to us and we are very grateful for the reference. The entire remortgaging experience was very seamless and each step was explained to us before we went ahead.

To be specific, Aledd Wiltshire the broker we worked with was very knowledgeable and supported us through the process from day one to completion. He provided a great service, gave us the right recommendations and was always available throughout the process. I will recommend MGI Direct Ltd to my friends and loved ones because the service we got was value for money.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A big thanks to Aled for assisting me…

A big thanks to Aled for assisting me in the completion of my enquiries.
He was extremely knowledgeable, professional and accommodating.
His vast array of knowledge was clear to see.

The completion of my enquiry was seamless and stress free.
I have received a 10/10 service from Aled.
I will be recommending him to friends and family.

Thank you once again Aled

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The broker Richard Cotter is helpful

The broker Richard Cotter is helpful, friendly and informative and I have just used him for the second time and very happy with his support and knowledge

4. maaliskuuta 2026
MGI Direct-logo

Vastaus yritykseltä MGI Direct

Thank you for sharing your feedback. It’s great to hear Richard has been helpful, friendly and informative throughout both of your applications. He’s very committed to making the process feel clear and manageable, so we’re really pleased his support and knowledge have made a difference for you.

Saanut 5/5 tähteä

Delivered a seamless process and took…

Delivered a seamless process and took any stress away

9. maaliskuuta 2026
MGI Direct-logo

Vastaus yritykseltä MGI Direct

Thank you for your feedback. We’re really pleased to hear the process felt seamless and took the stress out of things for you. That’s exactly what we aim for, so it’s great to know it made a difference.

Saanut 5/5 tähteä

Remortgage

I would recommend this company to anyone needing help with a remortgage.
I had a lot of problems to overcome but these were dealt with and i now have my new mortgage and im in a really good place financially.

26. helmikuuta 2026
MGI Direct-logo

Vastaus yritykseltä MGI Direct

Thank you for sharing your experience. It’s great to hear you’d recommend us to others, and we’re really pleased the team were able to work through the challenges with you and get everything over the line. Knowing you’re now in a much better place financially is exactly the outcome we aim for.
Thanks again for taking the time to leave a review

Saanut 5/5 tähteä

Reliable and stress free service.

As always Huw couldn’t be any more friendly and knowledgeable. He always looks for the best deal and explains all our different options. I’m so thankful that he makes what is a stressful process so easy for us and always answers our questions or sorts any problems quickly. Thanks again Huw.

12. helmikuuta 2026
Saanut 5/5 tähteä

Top level service

Great help from Aled during remortgaging process, made the process clear and followed through with me at every key step of the way. Second time using and will definitely be back!

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you so much

Thank you so much, Aled.

I am very pleased with MGI Direct, especially Aled, for his advice, help and support throughout the Mortgage application process. It was a very smooth experience.

13. helmikuuta 2026
Oma-aloitteinen arvostelu

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