I've had my product just over 12 months and it's started making an awful screeching sound. It doesn't sound safe to use. I don't use it often, as I also use razors, so it's probably been used 6 times... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Buying and shipping the trimmer was smooth and easy, unfortunately mine had malfunction and stopped working. I contacted an agent (Francisco) who reviewed my claim, they touched base and had another t... Näytä lisää
Yritys on vastannut
I purchased a Meridian razor and believed that I was missing a part listed in the instruction manual. I sent an email and in less than 24 hours I received an informative and professional response a... Näytä lisää
Yritys on vastannut
I ordered a trimmer and it came without some of the items listed in the "what's in the box". The customer service was quick and efficient. I returned the trimmer because it just didn't work for me, ag... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
High-quality grooming tools designed with you in mind...
Yhteystiedot
3,6
Keskitasoinen
658 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best on the market
10. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Timothy,
We truly appreciate your feedback! It means a lot to know our product stands out for you.
Thank you for giving Meridian a try!
Best,
Team Meridian
Vastaus yritykseltä Meridian Grooming
Hi Aviv,
Thank you for the feedback! We’re so happy to know you feel that way.
Thank you for giving Meridian a try!
Best,
Team Meridian
Vastaus yritykseltä Meridian Grooming
Hi Faisal,
We really appreciate your feedback! Happy to hear you’re enjoying it.
Best,
Team Meridian
Amazing Customer Service!!!
Amazing. My trimmer just stopped working one day out of the blue. I love it so much. Reached out about a replacement and was able to have a new one shipped to me within days! Stellar customer service!
15. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Cherise,
Thank you for leaving a review.
We’re happy to hear our team could resolve the issue quickly and that you’re enjoying your trimmer again.
We appreciate your feedback!
Best,
Team Meridian
Wery good quality and fast shipping :)
8. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Edgaras,
Thank you for leaving a review! We’re glad you’re happy with the quality and fast shipping.
Thank you for giving Meridian a try
Best,
Team Meridian
So easy
So easy! Got a replacement charging cord and it came super quick and company was communicative on when it would be delivered!
7. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi there,
Thank you for sharing your feedback!
We’re glad the replacement charging cord arrived quickly and that our team kept you informed along the way.
Thank you for giving Meridian a try!
Best,
Team Meridian
Not as great as I had hoped
I found the videos on the website do be misleading and I thought that this would get a closer trim. It works much better on thin hair (my arms), but thicker hair (legs, bikini area, and armpits) are are still very noticeable. I do like it for womanscaping however.
7. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Zoë,
Thank you for sharing your feedback.
We’re sorry to hear the product didn’t meet your expectations, but we’re glad to know you’ve found it helpful for light grooming. The videos on our website are designed to demonstrate general use, but results can vary depending on hair type and thickness.
We truly appreciate your honest input. It helps us continue improving our products and communication.
Best,
Team Meridian
The machine is great
The machine is great, the subscription WICH I DID NOT WANT OR AGREED, that takes 50€ for wet little shitty towels is a absolute no go. Buy with caution.
6. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Andre,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Please know that our customers are automatically subscribed and charged for their subscription renewal if they select the subscription option, which provides them with a special price for our products. The information regarding the subscription is displayed throughout the checkout process before any shipping or payment information is entered.
Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
Good product, great service
Love the trimmer and the boxers. Shipping issues were sorted out very quickly and easily
13. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi WF,
Thank you for leaving a review!
We’re thrilled to hear you’re enjoying the Trimmer and Boxers, and that our team could quickly resolve the shipping issue.
Thank you for giving Meridian a try!
Best,
Team Meridian
Speedy arrival
The buying process was smooth and the shipping was relatively quick. Having updates along the way made me feel much more secure about my purchase and it's arrival.
However, it would have been nice if the product came in more discreet packaging.
8. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi there,
Thank you for sharing your feedback!
We’re glad the buying process and shipping updates made your purchase feel smooth and secure. We appreciate your feedback on the packaging and will take it into consideration as we continue improving our service.
Thank you for giving Meridian a try!
Best,
Team Meridian
Not worth it :)
I was put under a subscription that I did not want. The products do not work and I’m not a fan.
5. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Madeleine,
We’re sorry to hear that your experience with our products and subscription wasn’t what you expected.
At Meridian, we aim to make subscriptions flexible and easy to manage. You can cancel at any time by logging into your account at meridiangrooming.com/account/login or by contacting our customer support team at customer@meridiangrooming.com or via chat on our Help Center.
If you’re not satisfied with a product, our return policy allows first-time orders to be returned within 30 days for a refund (excluding shipping fees).
We appreciate you sharing your experience.
Best,
Team Meridian
I like the trimmer very much and the…
I like the trimmer very much and the replacement blades are fairly reasonably priced. Fast processing of orders and deliveries seem to go out in a timely manner!!!
11. lokakuuta 2025
Made with inferior materials
Their trimmer is made with inferior materials that degrade. Even though I took very good care of it the surface became gummy and sticky. It's awful now. Planned obsolescence. They expect you to buy a new one every few years. No wonder the planet is dying. These greedy short-sighted companies only think in terms of profit. Lost a customer.
12. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Ivan,
We’re truly sorry to hear about your experience with our trimmer. We understand your concerns regarding the degradation of materials and the impact on both your grooming routine and the environment.
At Meridian Grooming, we are committed to providing high-quality products that are built to last. Our trimmers feature ceramic blades designed for durability and a smooth glide. However, we acknowledge that materials can wear over time, especially with frequent use.
If your trimmer is still within the warranty period, we encourage you to reach out to our customer support team at customer@meridiangrooming.com for assistance with a replacement.
We appreciate your feedback, as it helps us improve our products. Thank you for bringing this to our attention.
Best,
Team Meridian
I didn't use it yet but I'm sure it will be awesome
I didn't use it yet but I'm sure it will be a hell of a product. I heard a lot about this trimmer brand and I was Excited to use one.
I'm still waiting for it to arrive it has fast delivery and a very good quality
10. lokakuuta 2025
Accidental subscription is not nice
I didn’t like it that I accidentally agreed on a renewing subscription when I thought I made a one-time purchase. I think the order process was misleading. Now I got sent products I didn’t want and I have to pay for them (even though returning is possible, the delivery cost has to be paid).
8. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Helen,
Thank you for sharing your feedback. We're sorry to hear about your experience with the subscription service.
Customers who choose the option that provides them with a special discount price will automatically be subscribed and charged for their renewal orders. Information about the subscription is displayed throughout the checkout process, before any shipping or payment details are entered.
We understand that some of our customers may overlook our renewal terms and their ability to delay, edit, and cancel a subscription prior to its scheduled renewal. In these cases, we would always be happy to issue a full refund on any unopened and unused full-sized orders that our customers choose to return in accordance with our Return Policy.
Your feedback will be shared with our team to help us improve our processes and the overall user experience for everyone.
Best,
Team Meridian
Vastaus yritykseltä Meridian Grooming
Hi Yafeu,
Thank you for sharing your feedback!
We're thrilled to hear that you had a great experience with our customer service team.
If you ever need anything else, we’re just an email or chat away!
Best,
Team Meridian
Delivery was delayed and I was supposed…
Delivery was delayed and I was supposed to travel abroad with my new groomer.
7. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Sergio,
We're really sorry to hear that your order didn’t arrive when you expected it, especially since you had planned to travel with your new Trimmer. We understand how frustrating that must have been and sincerely apologize for the inconvenience.
Timely delivery is important to us, and we’re actively working with our carriers to minimize any shipping delays. Our standard order processing time is 1–4 business days, during which our fulfillment teams work efficiently to prepare, pack, and hand off orders to our shipping partners.
Looking into your order, we can see it was placed on October 7 and has since been handed over to our shipping partner. You should be receiving it soon.
If you need any further assistance or have questions about your order, please feel free to reach out to our support team at support@meridiangrooming.com. We’re always happy to help.
Best,
Team Meridian
False Advertising
Am sure the person/people who are reading this hopefully understand English.
What does pair means? Why do I purchase 3 pairs and get 3 pieces instead!?
And why is the quality substantially reduced from years ago?
I paid with shipping and the customs fees more than half the price of the total, which ofc, non of the customs fees are under the shoulders of the meridian co,
Not the product I purchased, not the product I anticipated
7. lokakuuta 2025
Vastaus yritykseltä Meridian Grooming
Hi Majeed,
We're very sorry to hear about your unpleasant experience, and we appreciate you taking the time to share your feedback.
We sincerely apologize if the wording around our boxer briefs was confusing. When we state that "one pair of boxer briefs is included in one package," we mean that each package contains one pair (two-legged underwear), not two individual items. We understand how this could be misinterpreted, and we’ll review our product descriptions to make them clearer moving forward.
In regard to the quality of our products, please rest assured that we have not changed our quality standards. At Meridian, we continue to strive to provide high-quality underwear and grooming tools, and we’re sorry to hear that your recent experience didn’t reflect that.
We also understand that customs fees and shipping costs can add up, especially for international orders. While these charges are out of our control, we do understand how frustrating they can be.
We truly value your feedback, and we hope to have the opportunity to improve your experience in the future.
Best,
Team Meridian
Allergic reaction
I have had a reaction to this product, please be aware, no warnings on product
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi there,
Thank you for bringing this to our attention, and we're truly sorry to hear that you experienced an issue.
We’d appreciate it if you could share more details about the type of allergic reaction you had and which product may have caused it. In the meantime, please discontinue use of the product immediately.
We’d like to document this and help find a resolution, so our team will be reaching out to you directly via Trustpilot to request additional information. This will help us locate your Meridian account and order.
We look forward to assisting you further.
Best,
Team Meridian
Best trimmer ever!
Best trimmer ever!
It’s the best for men who tend to cut easily, you can shower with it and everything
They will also give you the best customer support if you have warranty and will provide you with a free replacement that will be shipped all around the world - perfect!
6. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Meridian Grooming
Hi Aviv,
Thank you for leaving a review.
We're thrilled to hear that you like your trimmer and that it's been a great fit for your grooming routine.
We're also really glad to know our customer support team took good care of you. Providing reliable warranty service is something important to us.
Thanks for giving Meridian a try!
Best,
Team Meridian
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.