Booked an appointment Friday late afternoon and got sms would get a call back soon 5 calls later with messages was replaced in the queue Monday night no apologies. Waiting for my money to be redeposit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Not what I ordered, box of 5 RAT had many missing components! See attached photo, missing sterile swabs, only 1 test cassette, somehow 2 sets of extraction tubes and no pack of buffer tubes! *Medma... Näytä lisää
As a paramedic we don’t often see the gp although an 8 week waiting period is our usual. These guys were the perfect solution. Call from the comfort of your home without wrangling a sick to... Näytä lisää
First Experience doing online consultation as well as getting prescription and it was easy and effective. Customer service is precise and well mannered. Doctor Ken is very kind ,caring and taking the... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Medmate makes getting your medications easy. Get an electronic prescription by SMS, order online and select pharmacy delivery straight to your door.
Yhteystiedot
44 Lakeview Drive, 3179, SCORESBY, Australia
- support@medmate.com.au
- medmate.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First time using Medmate but will definitely NOT be my last …
First time using Medmate as I was unable to get an appointment with local GP but had significant symptoms that were worsening.
I had received my GP consultation within 20 minutes of requesting a priority consult . Dr Lee was extremely thorough asking about my symptom progression over the previous 3 days and at the conclusion had provided me with script for chest infection and other suggestions to manage my symptoms over the next 1-2 days.
I received a call from Nurse Emmi 3 days later for followup on how I was and to ensure my symptoms had started to improve and again was provided with exceptional health advice.
I would highly recommend Medmate as it was thorough, cost effective at $50 for priority consult and my scripts were text to me within 2 minutes of consult and to receive followup was unexpected but so valuable.
Brilliant service
Simple prompt and excellent care
it was very easy to book an online appointment. Even though we had issues with the phone call initially I emailed the customer care team and were on to it straight away and ensured another doctor called me as soon as possible. They were very intentional with questions and were able to prescribe me antibiotics and I am feeling much better.
I will be using their services again when I'm not able to make an appointment with my regular doctor.
Help in my time of need!
I had a wonderful experience with MedMate. I woke up sick on a Saturday and couldn't get into a local GP but couldn't wait until Monday. They sent me texts to let me know that I'd receive a call in the next hour and then another to let me know the call would happen soon. After discussion with the doctor on duty I could get the script I needed sent to my phone to get treatment started ASAP. I will definitely use them in future.
10/10 would recommend
As a paramedic we don’t often see the gp although an 8 week waiting period is our usual.
These guys were the perfect solution.
Call from the comfort of your home without wrangling a sick toddler out of the house.
Had antibiotic scripts on my phone within the hour.
Such a seamless referral option that I will happily use again and again.
$35 for consult is cheaper than any gp appointment I’ve had even with the rebate and a call within 1-2 hours and not sitting around a room of sick patients is ideal.
They were thorough, professional and kind.
Upload photos and talk to the doctor on the phone and sorted. They even do cheap medical certificates etc.
10/10. Will recommend to everyone
Outstanding
Outstanding! Best service I’ve had in a while. Quick, friendly and caring. Cannot recommend highly enough
Had a lovely experience with this…
Had a lovely experience with this service and a lovely follow up check in call
Excellent doctor and service
Very caring dr who spent time discussing my husband's health issues. Follow up from the nurse was appreciated. Highly recommend this service
Quick and efficient service and great…
Quick and efficient service and great follow-up. Really pleased with the care provided
This will be my go-to Dr from now on.
Quick return phone calls, the Dr reads your notes and has follow up questions, doesn’t rush you through your phone call. Asks enough questions to get all the details needed to make a judgement. Quick and instant scripts to your phone. Follow up phone call from a Nurse (Angela) to make sure you’re ok and if you need more assistance. Attentive, caring and thorough.
Quick and easy
Quick and easy. Fantastic for us as we are travelling.
Best online Doctors and nurses
Such friendly and helpful Drs and nurses who are there to help with all your needs from the comfort of your own home at a time that suits you.
Amazing value for money.
Nurse Emmi also gave me a follow up phone call to check in how everything was going. Such a great service that I highly recommend.
Great service and quick to respond the…
Great service and quick to respond the nurse (Angela) was amazing and the doctor was also very good I would highly recommend
Highly recommended
Highly recommended. Fast efficient service. Great follow up aftercare as well.
Quick and easy to use
Quick and easy to use, no waiting at the Doctor's surgery. Cost effective for time.
It is very convenient and quick
It is very convenient and quick. I live on a farm so it’s so easy to have a consult over the phone. I much prefer talking to a doctor than searching on Google.
100% recommend!!
Great price and don't have to leave home! Prompt, professional, provided the medical advice, cert and e-scripts needed, and the follow up check-in a couple days later was a nice touch.
I recently reached out to Medmate for a GP consultation
I recently reached out to Medmate for my first time to make an appointment with a doctor for a consultation. They were quick in response time for the call, efficient and kept me updated with the progress of the appointment and outcome details. Highly recommend Medmate and will definitely use again.
Highly recommend
Highly recommend! Easy online registration and once payment is through, they advise a doctor will call you within the hour. In fact a doctor called within 15 mins. They text along the way so you know exactly how long it will be so you are ready to take the call. I had a female issue and the male doctor was easy to speak to and gave great advice. Very patient and answered all my questions. Script was sent immediately. Emmi, the nurse called to follow up. Lovely and very caring. Wanted to know if my issue was getting better, which it was. She advised to call them if my issue was not resolving. She also offered a discount voucher for next time I use the service. Overall, the service is easy to use, staff are to be commended for their customer service and more so Emmi for her caring follow up. I felt very special. Truly appreciated and will definitely use again. Consultations fees are only slightly higher than your regular GP. It is money well worth spent especially when you can’t see your regular GP. AAA Service!!!
Superior to other online doctors, imo
Thought it was worth giving a shout-out to this medical group, given I had previously had a poor experience with one its competitors last year.
I have used Medmate on two occasions now - once for myself, and once for my child. Both times, I received prompt attention (phone call within 30-60 minutes) for a relatively modest fee ($35). Both times, the doctor spent quite a bit of time ascertaining symptoms and providing general advice, and on both occasions prescriptions were provided. The doctors were compassionate and perhaps even more importantly, given it’s not a face-to-face service, very articulate and able to explain things clearly and in layperson’s language.
Also excellent: it’s easy to set up the appointment, and there’s no needless pages of forms to fill out beforehand. It’s all discussed in the phone call itself. (Contrast to my previous experience with a competitor, where I had to fill out extensive forms beforehand, and to play a fee, only to wait hours for a call, and then when it occurred, to be told that they wouldn’t assist…).
I would recommend Medmate.
As an international backpacker this…
As an international backpacker this saved me!! I got the appointment and prescription I needed in less than 1h. Very good service and useful tips. Could not recommend enough. Especially given the price.
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