Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Näytä lisää
Yritys on vastannut
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Näytä lisää
Yritys on vastannut
Michael from customer services helped me out with an order. Service was great!
Yrityksen tiedot
Yrityksen kirjoittama
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Yhteystiedot
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Yhdistynyt kuningaskunta
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Erinomainen
987 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service Brian!
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Joie, thank you for your review!
We're delighted you had a great experience, and we hope to serve you again soon🙏🏻
I order a take away from the wrong…
I order a take away from the wrong place and Peter managed to cancel it and get me a refund issued.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Laura,
Thanks for your review! It's great to hear your experience ended on a positive note.
We really appreciate your support and can't wait to welcome you back🧡
Ordered from Dough Star and order was…
Ordered from Dough Star and order was taking a while so got in touch with Bruce from Customer Services and he helped out within minutes and got an update on our order. Also super friendly which helps!
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hello Shauna, we really appreciate you taking the time to leave us a review.
It's great to hear everything was resolved quickly and made your experience even better. Thanks for ordering with Mealzo🧡
Was quick and efficient and answered my…
Was quick and efficient and answered my question
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Katie, thank you for your kind words and for choosing Mealzo!
We're glad we could provide the help you needed without any hassle.
Hope to see you again on your next order✨
Brian was great and solved my issue…
Brian was great and solved my issue quickly
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hello Alison, thanks so much for your review!
We appreciate your support and look forward to serving you again🙏🏻
1st time we’ve had a problem ever…
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from we have had excellent food from before on all our orders with them.
So for the very first time I had to contact support and was handled by a lovely person called Franklin. They were extremely helpful and friendly and totally understood the problem and correct the problem within minutes. A truly 1st class experience
Thank you Franklin
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Jon,
Thank you for taking the time to leave such a lovely review and for choosing Mealzo. We're glad your issue was resolved quickly and that your overall experience remained a positive one. We really appreciate your continued support and look forward to serving you again on your next order✨
Refund was Quick and Easy
I needed a refund on a cancelled order, and Franklin made it very easy. I sent the order info and within a few minutes they confirmed that I would get a refund. I appreciated how quick it happened too. Thanks Franklin!
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi there,
We're so pleased we could turn things around for you. Thanks for sharing your experience.
It means a lot to know everything was sorted promptly, and we can't wait to welcome you back for your next order🙏🏻
Contacted Mealzo about my order as it…
Contacted Mealzo about my order as it was running later than usual. Spoke to Peter & he was very helpful thank you Peter 👍
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Mark,
Thanks for taking the time to share your experience. We're delighted everything was resolved and that you were kept supported along the way. We really appreciate your trust in Mealzo and hope to make your next order an even smoother one🧡
Spoke to Bruce
Spoke to Bruce. Sorted out the problem fast. 5 stars
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Rob,
A big thank you for your 5-star review!
Your support means a great deal, and we look forward to being part of your next takeaway night✨
Peter was really helpful and dealt with…
Peter was really helpful and dealt with my case very quick, solving my complaint, very happy, thank you
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hello👋🏻
Thanks so much for your kind words! We're delighted your concern was resolved quickly and that everything worked out well.
We really appreciate your support and hope you enjoy many more great experiences with Mealzo🧡
I had an issue with a money off code…
I had an issue with a money off code and Bruce resolved it. Friendly, professional and polite. Excellent customer service
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Tracey,
Thank you for sharing your experience. We appreciate you choosing Mealzo and can't wait to welcome you back for your next order✨
Brian helped me with my query…
Brian helped me with my query efficiently
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Donna,
We really appreciate you taking the time to leave a review.
Thanks for choosing Mealzo, and we hope to see you again very soon!
Vastaus yritykseltä Mealzo
Hi Sophie,
We really appreciate you sharing your feedback. It means a lot to know you had a smooth experience with Mealzo. Looking forward to your next order!✨
Brian was a fantastic help to me this…
Brian was a fantastic help to me this evening!!
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Diana, thanks for the lovely feedback!
We're so pleased everything was sorted for you. We really appreciate your support and hope you enjoy using Mealzo again soon🧡
I had an issue with ordering my food as…
I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind throughout . Thank you love this app always the best experience and staff.
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Tasha, thank you for sharing your experience!
We're delighted everything was resolved quickly and that you continue to enjoy using Mealzo. We can't wait to help with your next order🙏🏻
Brian was super helpful and resolved my…
Brian was super helpful and resolved my query quickly
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Eirinn, thanks for taking a moment to leave us a review!
It's great to hear you had such a smooth experience. We look forward to seeing you back on Mealzo soon🧡
Chatting with Brian quering about the…
Chatting with Brian quering about the opening times of a fish and chip restaurant. He helped me promptly. Thank you Briam
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Ira, thanks for your kind review!
We're glad you were able to get the information you needed without any hassle. Have a great day, and we hope to see you again soon🧡
Franklin
Franklin, was very helpful. He gave me all the info I required. And more.
Top service.
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Graeme, we really appreciate your feedback!
It's wonderful to know you found the support informative and helpful. Thanks for choosing Mealzo, and we hope to see you again soon🙏🏻
The restaurant had broken equipment and…
The restaurant had broken equipment and couldn’t fulfill my order. I chatted to mealzo online and Bruce very quickly contacted the restaurant and organised a refund.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Scott, thanks for leaving us a review.
We're pleased the situation was resolved promptly. We appreciate you choosing Mealzo and hope your next experience is a much smoother one✨
Felt like they were trying to gather personal info
I wanted to ask them a quick question but i couldn’t even speak with a robot until i had given my email and phone number, considering i haven’t signed up for anything i thought that was odd and felt very much like a company trying to gather personal info! I wont be giving them any personal info!
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mealzo
Hi Angie,
Thank you for sharing your feedback and for reaching out to us.
We'd like to reassure you that we do not collect personal information unnecessarily. In some cases, details such as an email address or phone number are requested so we can get back in touch with visitors, for example if a message is left for an agent or if a chat is missed.
We appreciate your concerns and your feedback helps us improve the experience for everyone.
Thank you for taking the time to leave a review🧡
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