MCR BIKES Arvostelua 197

Great company! Service was spot on. Had a few questions at first regarding delivery etc but had speedy responses from the team and went ahead and ordered. Super pleased with the bike for my son. He loves it. Thanks Guys, Will definitely be returning in the future.
Regards.

I ordered a kickstand they said fitted my bike in the kickstand description.
The one delivered then did not fit so i contacted support 5 days ago and still no responce!

Update 17/9/24
After an explination from Jake at McrBikes, the issue was eventually resolved, it did take a couple of weeks so not ideal.
The kickstand did come direct from Cube in the Netherlands so it is possible the original problem was them sending the wrong item.

Haven’t recieved goods yet, when I ordered it said goods in stock 2 days later recieved email saying item was having to be ordered in from cube and will be 3 weeks

True professional , went completely out of his way to collect my bike , absolutely true to his word , a proper gent and I would highly recommend Mcrbikes are your first port of call for any of your cycling needs

I was waiting for a few days to get it packed and shipped, but once done, it arrived very quickly. I was in touch with Jake, and he was very friendly while answering all my questions. Now I can enjoy my beautiful new bike.

10/10 for these guys. Very professional. Purchased used MTB for my son and very responsive, clear and easy to deal with. No complaints at all. Deserve to do well. Thanks Jake

Sold a new high end cycle to Jake, transaction was very smooth, very easy young man to deal with. Very fair and knowledgeable in the cycle business. He deserves to do well, would recommend without hesitation.

I made my initial enquiry for a new bike by email, this provoked an immediate response by phone from Jake who after asking what type of cycling I would be doing went through lots of possibilities, (he advised on the pros and cons of each) and I was able to make what I think was a good decision based on his advice. Payment was simple, and delivery was as promised.
A concern that I did have was what if I don't like it, but that was not a problem as I could return it free of charge if there was a problem.

Top man - honest and transparent communication and know that selling the bike to MCR will mean someone else gets to enjoy it and give it a second life. Wouldn’t hesitate to recommend 🤙🏻

Brilliant service Jake is a real professional got a great price for my bike money in bank within minutes would highly recommend MCR Bikes

Easy to work with. Quick. No fuss. Friendly. If you have a bike to sell, I'd definitely recommend contacting these guys.

He was very polite, new what he was talking about bike gave me an honest quote .was very professional. Got a good deal for my bike

Wanted to sell my e-bike as it was underused. The price was agreed and collected next day. Great service.

I was selling my bike. As soon I sent off the form MCR bikes contacted me the same day made an offer and made arrangements to pick it up no hassle!

I'll probably buy my next bike from them as well.

We offered our unused new bike for sale and Jake offered a price, which we agreed. Jake then sent us an email that he would collect the bike the following day, I accepted this and then never heard from him again. I sent several chasing emails and eventually received a reply today, three weeks later, saying that he was not interested in the bike. Be very careful of this company they think nothing of wasting your time and appear to have no morals whatsoever.

We travelled from West Wales to Manchester and arranged to meet Jake the following morning before heading home. We agreed a price + place of meeting. My husband viewed the bike and Jake explained everything. Very professional and helpful. Can't fault the service + bikes come with a 1 year warranty

Brilliant company! Jake was a pleasure to deal with, really good communication and a real genuine person. I was able to agree a price for selling my bike quickly with no stupid low ball offers. Agreed price, date/time to collect and was paid quickly as expected. Would highly recommend this company for buying/selling your next bike. Thank you!

I recently purchased a pre-owned Haibike from Jake. The bike arrived very well-packaged, and Jake had even installed new tires and a new drivetrain, which was a pleasant surprise. He also kept me informed about the delivery status, and the bike is in perfect condition. I highly recommend this company for anyone looking for a quality used bike.

Jake provided a personal service, from start to completion of the transaction.

Presales communication was exemplary, delivery faultless, he supplied a well prepared high end mountain bike in 'as new condition.'

Jake clearly likes bikes and shows his vast experience and knowledge about them naturally and easily in conversation.

We were so impressed with Jake, we met him a week later when with mcrbikes team member Kieran, he delivered another equally 'as new' bike.

Customer focused, nice guy to deal with.

Highly recommended.

I purchased a Cube e-bike from Jake, the bike was as described from the advert.
Upon collection I was taken through the bike and how it worked in great detail.
I was also assured he was there for any future help and maintenance on my purchase.
I would highly recommend MCR Bikes to anybody who is purchasing a bike now or in the future.