McKvr Arvostelua 

14 622
•
TrustScore 3/5 tähteä

3,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Got the surprise jerseys delivered today. My nephew loved them. Excellent service. Will definitely buy again :)

Saanut 1/5 tähteä

I orderd a school P.E top for my daughter 3 weeks ago .No updates I emailed no reply so I rang to be informed oh they take 7/8 weeks before delivery. Apparently it says pre-order on the Web site ! Wit... Näytä lisää

Saanut 5/5 tähteä

I was searching for some specific trainers, and they were cheaper with McKeever than some of the usual sites such as Sports direct and RunInn. After purchasing I saw some of the reviews on here... Näytä lisää

Saanut 1/5 tähteä

I’ve ordered two jerseys 6th of May. On their site states 2 workings days for delivery. Our order still hasn’t been fulfilled no delivery details provided. Just a silly email saying we haven’t forgott... Näytä lisää


Yhteystiedot

3,2

Keskitasoinen

TrustScore 3/5 tähteä

15 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,2

Kaikki arvostelut

(14 622)

64 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Shocking customer service

Ordered a t-shirt and got sent the wrong one … emailed to explain the situation and got no response, I also messaged on Instagram .. no response. After 5 days I rang them and they said my email had went into their junk mail which is understandable these things happen (you should probably be checking this tho) the woman told me on the phone this would be sorted asap and she would ring me back later that day. It is now 3 days later and I have yet to hear from them ! An absolute joke. Will never purchase off them again

28. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Order Not Received & Poor Customer Service

Ordered the Team Ireland Polo Shirt and Shorts on 4th June. Still waiting for it to arrive. First enquiry as to where order was that they were very busy. Second Enquiry stated We have more stock arriving each day. Third Enquiry No Reply whatsoever. Yet they have the audacity to send out promotional emails about a team Ireland products. Still waiting on order to arrive. £75 & £4.95 for postage, Very disappointed.
UPDATE: 26/6/24
Still waiting on confirmation IF or WHEN I will receive my order. Have also asked for Refund. Still being ignored and can’t get through to Customer Service to actually speak with someone. Absolute joke. I only hope that Team Ireland will get their Kits in time for the Olympics Opening Ceremony in Paris in July. Wouldn’t hold me breath though. Such a terrible shame that you cannot purchase Team Ireland Kit anywhere else. First and last time ordering from McKeever Sports. Happy to take your order and money, with nothing in return.

4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customer service is very poor

Customer service is very poor. I have place an order over a week ago and haven’t heard a thing in relation to it. I have emailed twice and sent messages through Facebook but to no avail.

19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID poor customer services

I ordered my husband Armagh gaa shorts for fathers day last week and haven't received them and emailed them to ask them if order was despatched. No response. Emailed them again No response. Messages on Facebook No response yet. I just want to cancel my order which I haven't received and never again order from these people!! Poor customer services. Read other reviews before ordering. AVOID No stars

11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst customer service

Ordered online in Feb club gear with 6 weeks reported time to delivery. Kept emailing and poor response, eventually at 12 weeks got a zip top which was good quality, leisure shorts were terrible fit for my daughter, no t-shirt as still awaited. Phoned regarding the shorts, informed no refund. Asked re changing size of shirt awaited, informed would not be achievable. So 4 months on I have spent €96 on a 3/4 zip top, shorts that don't fit (with no refund option) and t- shirt still awaited. Keep getting told my emails are going into junk folder so hence delays in responding. Officially worst company I have ever had to deal with. Will never buy from them again.

16. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Pleasantly Surprised

Was skeptical after reading reviews but really wanted a particular item and couldn't get it from anywhere else.
Ordered on 13 February and took 8 days to arrive on standard shipping to New Zealand. Was impressed with speed given the distance and issues with international shipping at the moment. Would order from this website again.

22. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Running Gear

Ordered some running Ron Hill items. Arrived on time and quality as expected.

29. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered shoes

I ordered shoes, after a week I got a message from them that they did not have them in stock and that they would refund the money, after 3 weeks there is still no refund, I can't contact them because the bot keeps replying, be careful with this seller, I reported the matter to the bank about fraud

11. joulukuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Marcin, on checking your refund was completed as promised but showing as 'pending'. This could be due to the Christmas holidays but you should receive in the next few days as the banks are all back to normal. If you don't see the refund in the next few days ring me and let me know

Kind Regards
Lindsey
Customer Services Manager

Saanut 1/5 tähteä

No customer service just lies

Bought 4 jerseys for Christmas delivery at start of November, 1 wasn't in stock and was offered the choice of 2 delivery's or wait and just 1, I chose to wait. Nothing had arrived by Friday 15th December so I tried to contact customer services via email with no reply as of yet. Eventually got in contact by phone after someone Eventually decided to answer it.
Firstly he told me my order was sent out for delivery with dpd he then said "no it now says its for instore pickup" clearly very confusing for him that their system just changed so quickly. He told me he would fix it and would ensure delivery before Friday 22nd Dec in time for Christmas.
Nothing arrived so I went to the store today travelling on one of the busiest shopping days of the year, to find my item still there not particularly nice being lied to! I was offered customer services email but again that wasn't much use last time. Loved wasting time at Christmas travelling to collect something that was supposed to be delivered!

23. joulukuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Jamie

I was looking into your order for you and it looks like my colleague you spoke to was helping within the department to help put with the Christmas rush and may have initially got confused when you spoke to him but I was double checking and at the time of ordering you did choose 'in store pick up'. When placing an online order there are 2 choices you can select at the checkout

1. In store pick up
2. Delivery to your address (shipping fee will apply)

You choose 'in store pick up' and no shipping fee's were charged

I must apologise his promise to send the jerseys to you wasn't fulfilled, this could have been just overlooked with the sheer volume of calls & emails but I will look into that and follow this up. Sorry again and apologies also for you having to go out of your way to collect this your order but I'm glad you did get your order in time for Christmas

Kind Regards & Happy New Year
Lindsey
Customer Services Manager

Saanut 5/5 tähteä

Trustworthy and Reliable

I ordered a football shirt at a great price. I was hesitant at first as the price was so good and I’ve never heard of McKeever sports. They were brilliant. They kept me informed and my order arrived swiftly and in perfect, brand new condition - just in time for Christmas. Will definitely order again through McKeever sports.

18. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Will certainly order again

Hesitated to order as never heard of this website and was unsure if it was legit, but after reading the reviews I thought I would give it a go. I ordered Adidas trainers for my son (as they were cheaper than anywhere else) and I am glad I did. I received my order within a week with no issues, I will certainly use this website again. I usually never leave reviews but I thought I would in case someone else would wonder if that company is safe, like I did :)

2. syyskuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Carole,

We are so very glad to hear you had a positive experience and look forward to your future orders :)

Kind Regards
McKeever Sports Team

Saanut 5/5 tähteä

New name to me but can't fault the service.

I'd never come across this sportswear company before but they had the Adidas trainers I wanted at the best price on the net. First order discount, reasonable postage charges & very quick delivery. Thanks! Would definitely use again.

19. heinäkuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Brian,

Thanks for your super review, we hope we have the chance to impress again soon!

Kind Regards
McKeever Sports Team

Saanut 1/5 tähteä

Awful experience, hate having to use them

Awful experience, bought teamwear and it took well over 10 weeks to arrive. I have an Armagh tracksuit for my 2 year old and the zips have broken on the bottoms and the hood is ridiculously over sized and disproportionate to the rest of the tracksuit. The lady who answers the phone in the office is so rude and doesn't understand how customer service should work. Hate that my club use this brand and Armagh are using them too. Quality and customer service is nowhere near good enough.

27. huhtikuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Joe

Any club gear like this is designed and custom made for your club and your club only and anything ordered would be made to order products so to allow the production and manufacture for this full club these items are advertised with a lead time of 8-10 weeks. Your club would have agreed to these terms when asking us to sell the gear

Regarding your Armagh tracksuit, if you email our team on this email address below with your online order number we can replace this for you straight away

cs@mckeeversports.com

I hope this helps

Kind Regards
Lindsey
Customer Services Manager

Saanut 1/5 tähteä

Please don’t buy from this retailer

Please don’t buy from this retailer. I purchased football boots for my son as a Christmas present in good faith. As they were too small I investigated requesting an exchange. This wasn’t possible so processed for refund. They have called suggesting the boots have been worn. This is categorically untrue. Suspiciously similar tactic to an earlier Trustpilot review. Not recommended and not to be trusted!

11. tammikuuta 2023
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi

The boots have signs that they have been worn and can be supported by pictures if needed. The studs on the bottom of the boots have marks and on them and are all scuffed, there are dirty marks on the front of the sock of the boot and also up the back of the heels.

We as a company only ever sell BRAND NEW items and all items are checked before being dispatched from our warehouse but at this stage I can confirm you have now been sorted and a solution has been agreed by email

Kind Regards
Lindsey
Customer Services Manager

Saanut 2/5 tähteä

Delivery too slow

Price was good but tracksuit took nearly 3 weeks to arrive. My email was ignored ( although they did email to say my order would be delayed due to black Friday!!? Was ordered way before that). Grandson had no main present to open on his birthday. Would not use again. Rather pay a bit more and get item locally.

13. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Would give 0 out of 5 if I could

Would give 0 out of 5 if I could! An absolute disgrace of a company that has a incompetent returns policy. Avoid at all costs!! Bought a pair of running shoes, return having tried on once and were too small! McKeever said they couldn’t offer refund as they were “dirty” even though pictures taken clearly showed them to be spotless! AVOID AT ALL COSTS

24. elokuuta 2022
Oma-aloitteinen arvostelu
McKvr-logo

Vastaus yritykseltä McKvr

Hi Tadgh

I am sorry but the pictures clearly show the trainers have been worn and show alot of dirt embedded in the treads of the trainers.

We cannot accept these back as we only sell brand new/unworn items and the way you have returned them back to us is not the same condition in which you received them originally.

These will be delivered back to you today by DPD and you will see the dirt and the marks on the trainers for yourself. I have tried to attach the pictures to this reply to let you see them again incase it didn't come out very clear in the emails but unfortunately it won't let me attach any pictures

I'm afraid due to the above we cannot be of any more assistance in this matter

Regards
Lindsey
Customer Services Manager

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