Matthew Homes Arvostelua 

They need to inform their home buyers that they should dispose of their refuse via their own bins and NOT USE OTHER RESIDENTS RECYCLING FACILITIES AND BIN STORES!!! Turing Place, Whitton.

We couldn’t be more pleased with our new house at WHP, which has been built to a great standard and any issues that we have had have been quickly resolved thanks to the fantastic work of site manager Dave and his team, thanks very much to all involved.

Lily Avenue PE15
Still waiting for the entrance to the estate to be finished . The development has been finished for nearly 4 years . It’s such a shame as it’s a lovely estate . What a pity Matthew homes can’t get this finished ! Cars have to swerve across the road at the top to miss the manhole covers / uneven surfaces.

We recently purchased a property through Matthew Homes, and we couldn’t be happier with the entire experience! From start to finish, the process was smooth, professional.

A special shout-out to our agent, Dominic, who was absolutely amazing. He was incredibly polite, patient, and

knowledgeable throughout the entire journey. Dominic went above and beyond to ensure all our questions were answered and that we felt confident in our decision. His friendly demeanor and dedication made the experience truly enjoyable.

The quality of the property is outstanding, and we’re so excited to make it our home. We highly recommend Matthew Homes to anyone looking to buy a property, and if you’re lucky enough to work with Dominic, you’re in great hands!

Thank you, Matthew Homes and Dominic, for making our dream home a reality!

Bahar

Earls Park2 Plot 269
I understand the bins issue with the council and I appreciate that you have provided the skip as a temporary solution. However, the following issues are still outstanding for five months now:
- 5 months on, your company is still illegally occupying two of my parking spaces! You should be paying me rent for this!!!
- 5 months on, the broken meter box is still not replaced!
These 2 issues are completely in your control, but nothing has been done!

Really pleased with our house at Brantham Heights. Dan, the site manager, has been amazing, super attentive, very friendly and makes the effort to sort any issues promptly. We’ve had hardly any snags with the house, but anything we have needed doing has been done quickly.

Would like to thank Cynthia in the After Sales Department of Matthew Homes for dealing with our post completion repairs. She prompt efficient and courteous

We dealt with Dan from Matthew homes and he was absolutely brilliant, we had lots of communication with him, nothing was too much trouble and he was happy to answer our many many queries without hesitation. We where worried about going for a new build as we'd heard so many bad things, but this experience has been nothing but easy and enjoyable - as enjoyable as moving can be!

Moved in end of June into White House Park and had a professional snagger in the day after we moved. 160 snags on the report. Was given to the then site manager the following week. Some things have been done but still not finished. Problem is the site manger keeps changing. The most resent one came round and said he would get everything sorted but after chasing him up we were told he has now left. No idea who site manger is now. Contacted after sales who didn’t want to know. The house was built in 2022 so had been there for at least 18 months before we moved in which is why I think there was so many cosmetic issues with house but no idea why these weren’t sorted before we moved in. Scratched letterbox, damaged back door handle, scratched shower tray, ripped gaskets to name a few things. We also have not been able to use our back gate properly for 5 months! Understand that with new builds there will be issues hence why we had the professional snagger but some of these things could be so easily rectified.

Endless snagging issues, Aftersales ignore you, builders do not follow the consumer code!! Rude managers.
Once they have your money they don’t care.

Moved into Ashfield Park over two years ago. Still waiting for snagging issues to be rectified. Very poor after sales and the site manager is aware of our issues but nothing is done. Many residents are having the same issues where nothing is resolved

Excellent customer service through sale, moving and aftercare.
Dan the site manager and Dianne and Linda the sales team could.nitnhave done more to assist.
There is inevitably some snagging but the team are on it immediately and trades booked into to attend.

Very professional people on all stages through the process of buying.I am already recommending to my friends.

We moved into our new build home at Earls Park 2 weeks ago now and I really can’t fault the after sale service. The Site Manager Andrew has been amazing, he’s kept in contact and has been so helpful in making the move into our new home as seamless as possible. Also, the onsite trades people dealing with the very few snagging issues as quickly as they have, has been very welcoming. Our home is lovely and we couldn’t be happier

I have been working along side the site build team at Matthew Homes White House Park site for nearly a year and the site manage David Snare has been fantastic and very accommodating to work along side. The quality of the houses has been to a high standard with very little snagging and where there has been some this has been dealt with promptly, I look forward to working with David and his team in the future.

White House Park attleborough Norfolk
Many problems like somebody else said once they have your money after the sale they’re not interested, just fob you off!!
I’m in the trade and can see many problems , the brick weave drive runs down to the garage,had water in the front of the garage door entrance after rain all day ,If we get a heavy down poor it will probably flood it as I stated it needs a drain channel put in, 5 doors down lost all there contents in garage not replaced but got the proper drain system put in after the incident.
House has sat here for 18months , before we bought it New ,the fitted dish washer wasn’t working properly had the engineer round today after 2 months of waiting to find the engineer saying firstly your electrical socket is hanging of the wall behind the dish washer very dangerous ,and all the pumps and circuit boards have had it. Supposed to be new appliances. The fridge freezer and oven humming and rattling so noisy, you open the doors and they creek, and vibrate!!
After sales tend to get a few jobs done at there pace, but tend to ignore us, wife was sworn at by receptionist from Matthew’s home and told these people are very extremely busy people and having to build all these bloody houses so sorry if they can’t get back to you!! Wife was begged to take her bad review off by Darren as they don’t like the bad publicity! Well I’m now writing it as had enough of the rubbish cowboy service.
Window chipped but eventually got replaced as with letterbox.
Topsoil in the garden was a joke full of stones. Not what I would call a very good grade of topsoil.
Very disappointed!!!

I’m in agreement with Stacey belcher few reviews down, after speaking to darren today and really getting no where !!!
Basically you have to sort your own problems out your self!!!
A house builder that doesn’t care!!

Mr ward plot 17

Dealing With Matthew Homes and especially the Clacton site team has been a real pleasure. The knowledge, care and the teams ability to make my custom feel valued is greatly appreciated.
This same attitude is echoed withing the high quality of the homes.

As a recent occupier of plot 2 at Brantham heights. Dan the site manager, I am overwhelmed by the attention and care I have received from Daniel. As he has made a good allowances for my personnel circumstances

We have recently moved into our new home on the Brantham Heights development and couldn’t be happier!
Site manager Dan has been excellent, can’t fault him. If any issues he’s only a phone call away and is resolved very quickly! He’s been a massive help with any questions that have needed to be answered on our part and given us good advise. Thank you Dan!

We have just moved into our new home at Brantham Heights and are so pleased with our new home. Top marks and a big thank you to Daniel - the site manager - who has delivered first class pre and after sale service. Daniel is a real credit to the company - always friendly, efficient and always happy to help.