Masión Arvostelua 

I made the mistake of ordering the wrong sizes. I tried to return them and get the correct sizes but no one a masion has responded. Also I’ve been automatically enrolled in some club which cost me another $60. It’s been 2 weeks no response. I don’t even know what the club does or offers.

Been trying for a week to email message and other ways to get in contact with this company with no response. Need refund

Ordered two chains i received one and then they signed me up for some monthly thing that I tried to cancel. They still charged me for it.I emailed them again to try to cancel it.And then they still charged me for it. It said nowhere when I ordered the chain that that I was going to get charged sixty five dollars the next month.

I like the wheat chain but wished I would’ve gotten a 22 inch length rather than a 20. I emailed and wanted to see if they’d swap it out for a longer one and didn’t hear back from them at all.
It was on me so I just said screw it. I haven’t enjoyed it though bc it’s too short for me.
I went out on a limb and made 2 more orders. I recently received them. Both of them were supposed to have 2 chains. Not only did I only receive 1 chain in each (shorted 2 chains, both with the compass pendants). I was understanding and was getting my emails returned. I realized that the 2 of for that I actually got in, didn’t seem much longer than gold one. I measured them and both 20 inch’s and I ordered all 4 in 22 inches bc of learning the hard way ok my first one. I sent in my order numbers, pictures, and even went back to send pictures next to a tape measure showing that only 2/4 that I actually received were the wrong sizes and once again. Short on me. I have emailed everything they asked for and thought I was going to get taken care of after making 3 orders in less than 2 months. I emailed again yesterday and absolute silence. I was happy with the quality but to short me the 2 pieces that I wanted is one thing. I’ve given 2 weeks or close to it to send me the missing pieces. Then, I realize that the only 2 of four that I actually received….someone send me the wrong sizes on each. I even ask them to make it right and they I didn’t want to leave a bad review. Well, ghosting me after I sent 7-8 pictures and multiple emails on more than one day, order numbers, and everything requested…..I’m can’t get a response. I need my order fixed and to receive what I paid for and that never came. Good quality stuff but horrible in filling orders and customer service…needs serious work or the company won’t last long

Actually so bad. Don’t waste your money on their cheap chains. Even if they’re free don’t bother they are awful

Do not buy I bought from them and a week later they charged my card for an unauthorized purchase.

Quality pieces for good price.

Hidden fees related to 'membership'. This is an absolute scam.

Delivery & Packaging was as expected! Product is self looks amazing. I participated in the Free chain promo and had to simply pay for the shipping.

Very fashionable, also goes well with my wardrobe

DONT SCROLL PAST READ THIS!!!
This company is a sham, scam and everything in between. This 1 star reviews below are real and serve as a warning. Please do not fall for the scam of free chain and checkout with that rewards membership you are forewarned about that will charge you the following month. Yes they will not answer emails, yes this is a scam, yes the chains are trash all beneath this aura of “Join the Yacht Club” “ultra premium men’s jewelry” its Quarter machine jewelry quality, not marked whatsoever, no premium feel to it. Do yourself the service of going to GLD or Jaxxon. MASION do better, suck less and give me and everyone else our money back! You can’t even hold your side of the bargain for your membership club!

They enrolled me in a $64 club thing I did not authorize. They won’t reply to my emails asking for a refund.

Thieves , scam dont buy , they’ll enroll you in a reward club membership without telling you and charge you the next month without notice … and wont answer your email for the refund

WHEN I TRIED TO RETURN, THEY JUST STOPPED REPLYING.

THEN LATER GOT SIGNED UP FOR A SUBSCRIPTION THAT I NEVER SIGNED UP FOR.

I love it!!! You guys are fantastic. Your jewelry is really legit and incredible quality I’m enjoying it a lot

Scam company. They advertise free product but add in a hidden monthly subscription fee after. Do not buy from this company.

As others mention, this is a scam. They automatically enroll you in a "rewards program" advertised to provide warranty, support, etc. But then they charge you $64/month. I never subscribed to anything, never created an account, never authorized them to charge my card. I have emailed demanding a refund but others mention there are no replies. We'll see.

This is a scam. They charge you $1 then refund it to get your credit card info. Then they automatically sign you up for a mystery monthly subscription and charge your card. Customer support is non existent. Stay away or be prepared to cancel your card.

THIS IS A SCAM they are charging me 64.87 a month for nothing. Whoever they are they are cloaking themselves somehow so they can't be tracked. I might reach out to the FBI for this

Garbage company, never received item. Don’t cheap out and just get from a reputable company