marketplace.mainstreet.co.in Arvostelua 

**One of the worst online shopping experiences I’ve had**

I ordered a Fitbit from Mainstreet Marketplace on 5 July for ₹13,498. More than seven weeks later, I still hadn't received it.

The delay itself isn't even the worst part. It was the repeated promises.

29 July: dispatching in the next few days.
5 August: dispatch by next week.
13 August: assured it “won’t be delayed for sure after this.”
20 August: shipping by tomorrow.
21 August: told me “your order is ready and has been shipped.”

Then on 24 August, I was told the supposedly shipped order was actually “scheduled for pickup today.”

I had requested cancellation and a refund weeks earlier, but a refund to my original payment method was refused.

Delays happen. Supply chains go wrong. What destroys trust is repeatedly giving a customer commitments that don't materialise.

I’m now escalating the transaction through Razorpay's buyer protection process.

Based on my experience, I cannot recommend Mainstreet Marketplace. If you are considering purchasing from them, particularly an expensive item, please do your research first.

Totally fraud didn’t deliver my order of ₹21,500 nor refunded me my money back, regardless of hundreds of calls and messages. There is no reply from their team totally bullshit. I would prefer to burn your money instead of buying something from here. don’t repeat the same mistake, which I did.