I am very pleased with my first order from MDM. From the moment that I placed the order, they were very communicative and kept me updated. I received the Triumph Legacy Ring (Brown Enamel; Rose Gold... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived well packaged sooner than expected nice quality earrings heavy as expected sizing is great thought they would be smaller like huggie hoops didn't want them like that came out perfect for size.... Näytä lisää
Yritys on vastannut
Excellent service, j'ai apprécié. J'ai passez ma commande depuis l'Afrique, au Togo précisément et jai reçu a peine 2 semaine . Il sont rapide et la qualité du produit est excellente.il sont professio... Näytä lisää
Truly satisfied with the bracelet which is stunning. I love showing off this chonker of a bracelet with the glitzy yellow sapphires. Import taxes ($100+) were the only unwelcome surprise - but I may h... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
MARCO DAL MASO is a luxury jewellery house dedicated to craftsmanship, creativity, and contemporary design. Founded with the vision of reimagining Italian jewellery traditions for the modern world, each piece is handmade in Italy by skilled artisans whose expertise has been passed down through generations. Our collections span rings, necklaces, bracelets, earrings, and engagement jewellery for both men and women. Every creation is designed to carry meaning and individuality, distinctive pieces that become part of the wearer’s own story. Sustainability lies at the heart of our process. We use 100% recycled 18k gold and sterling silver, ensuring that our pursuit of beauty is also a commitment to responsibility. Each collection is produced in limited numbers, making every jewel as unique as the next. From bold statement rings to refined everyday essentials, MARCO DAL MASO reflects a spirit of strength, authenticity, and timeless elegance. Our jewellery is not simply an accessory, but a symbol of identity and artistry, designed to be treasured for a lifetime.
Yhteystiedot
Exactly as expected
My earrings arrived quickly with tracking available all the way through the process. They are exactly what I expected.
24. tammikuuta 2024
emailed regarding return/refund
emailed regarding return/refund. never heard back.
11. joulukuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao Jailine,
Thank you for reaching out and expressing your concern. We sincerely apologise for any inconvenience caused by our delayed response. However, we were off on New Year's Day when you sent your message, and we’ve returned back to work today. We appreciate your understanding.
We've received your message and have now responded. Your satisfaction is important to us, and we're here to assist you. If there's anything more specific you need or any further assistance required, please let us know.
Grazie for your patience and understanding.
Warm regards,
Valentina
I love the updates & the quality of…
I love the updates & the quality of jewelry. My husband loved his earrings, they are truly unique!
8. marraskuuta 2023
Received in good condition
13. marraskuuta 2023
Great service and professional attitude!
The prompt reply and also very quick delivery!
2. marraskuuta 2023
Arrived well packaged sooner than…
Arrived well packaged sooner than expected nice quality earrings heavy as expected sizing is great thought they would be smaller like huggie hoops didn't want them like that came out perfect for size. Can't complain about anything.Thank you
12. elokuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao Lee!
It's wonderful to know that the quality met your expectations and that the sizing turned out to be just right for you. We aim to provide accurate product descriptions, and I'm thrilled that the earrings were exactly what you were looking for.
Your satisfaction is our top priority, and we appreciate your positive feedback. If you ever need anything else, please feel free to reach out. Thank you for choosing us for your jewelry needs.
Warm regards,
Valentina
MARCO DAL MASO
You did great
You did great. Just have some kind of idea to help customers imagine the real size of the jewelry.
10. elokuuta 2023
Quick shipping and nice service
Quick shipping and very quick and nice respond to customer mails.
15. elokuuta 2023
The best expiriens
10. elokuuta 2023
Item is overpriced.Design is ok
5. heinäkuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao Ioannis,
Thank you for sharing your feedback with us. We sincerely apologise for any disappointment you may have experienced. At MARCO DAL MASO, we strive to provide the highest quality products and exceptional customer service.
We use 100% recycled 18kt gold and sterling silver in all our designs, and each piece is meticulously crafted in our Italian factory by skilled artisans.
We appreciate your approval of the design you purchased, and we sincerely value your patronage. We would be honoured to invite you back to our store in the future, as we are constantly working to enhance our brand and provide you with an enriching experience.
Grazie mille,
Valentina,
Customer Service Representative, MARCO DAL MASO
GREAT COMPANY AND GREAT EXPERIENCE
Thank you for the top notch customer service. When I saw the delivery was possibly going to push out receiving the bracelet in time for a birthday gift, I reached out, and it was here in record time. (Delivered to the U.S.) the piece is beautiful as well.
14. toukokuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao Tiffany! Thank you for the positive feedback. We are very happy that you received the birthday gift just in time. Grazie mille
Shipping took longer than anticipated…
Shipping took longer than anticipated but the jewelry is beautiful, customer service was also excellent
8. toukokuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao Kaitlyn! We do try our best to ship as quickly as possible but apologise if there was any delay. We are very happy that you had a positive experience with us. Grazie mille
Great quality and excellent service!
Great quality. Reliable international shipping. Very pleased with the purchase and overall experience.
The Customer Service went far and beyond to answer my requests. Thanks!
8. toukokuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao! Thank you for your lovely feedback. We are very happy that you had a positive experience with us. Grazie mille
It arrived on time
I ordered in time but I thought it wouldn’t come and finally it was at home the day before my husband’s birthday. Very nice bracelet.
9. huhtikuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao! We are very happy to hear that you received the gift just in time for your husband's birthday. Thank you for shopping with us.
Highly Recommend!!
This was by far one of the most positive experiences I have had with a company in a long time! Excellent communication and customer service along with a great quality product!
16. maaliskuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao! Thank you for your lovely feedback. We are very happy that you had a positive experience with us. Grazie mille
I love the bracelet so much
I love the bracelet so much. I got it for my boyfriend as an engagement gift and it is amazing. I am so happy with the quality. The story behind the creators is genuinely my favorite part. I love it
20. maaliskuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Ciao, Amal! We are happy to hear that you had a positive experience shopping with us. Congratulations on your engagement! We look forward to welcoming you back to our store soon.
Thank you!
Nothing, just wanted to give you five stars, and wanted to click on all of them. But no time for more complicated review.
Thx.
10. helmikuuta 2023
Vastaus yritykseltä MARCO DAL MASO
Thank you for the great review, Anna!
It’s really wonderful to hear that you had a great experience with MARCO DAL MASO. It’s seems as though you weren’t able to select all 5 stars as you intended. If you are able to amend we kindly welcome you to do so. Thank you again for choosing our brand!
Items get shipped quickly.
20. helmikuuta 2023
The earring is beautiful!
The earring is beautiful. Completing the purchase was easy and shipping was incredibly fast. Communication was excellent too! Thank you!
9. helmikuuta 2023
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.