The guys behind marbelltcg are some of the most genuine, honest people I have come across in the tcg hobby, and they have truly restored my faith in the TCG community. Genuine products, great se... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolutely brilliant company to deal with. Really good guys, genuine, helpful and a pleasure to buy from. I’ve bought quite a few Pokémon cards from marbelltcg now and the service has been spot on eve... Näytä lisää
Had an issue with my order and Marbell were very quick to resolve fairly. Price wise, they aren't the cheapest but there are so many companies who really couldn't give two s**ts about you once t... Näytä lisää
★★★★★ Absolutely fantastic experience from start to finish. Great communication throughout, excellent products and incredibly fast postage. Everything was packaged securely and arrived exactly as e... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are passionate about Pokémon, browse our range of English and Japanese products, ranging from Sealed Boosters Boxes, Booster Packs, Collection Boxes and more!
Yhteystiedot
Yhdistynyt kuningaskunta
- marbelltcg.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 20 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Responsive and consistent
Barring some distribution delays, outside the control of the company as this was worldwide, Marbell were quick to reply to my queries and kept me updated as to expected timelines.
Product was then sent quickly and arrived in perfect condition.
Ordered a couple of times now
Ordered a couple of times now, was nervous at first as I hadn't heard of them, but both orders have been well packaged, swift, and excellent. Really impressed. Thank you, will keep using them for sure.
received my product in top notch…
received my product in top notch condition. Will definitely use this shop again!
Have ordered a few times from different…
Have ordered a few times from different mega evolution sets, and have been delivered with updates throughout. The items have been well packaged and arrived in really good condition.
Commander decks
Ordered items, about a week later I messaged asked for an update as mo delivery update was given. Received an email saying that the order was on back order and waiting for the arrival of the items to store, which it didn't say anywhere eom the website which was a little frustrating.
About a month later the order was shipped and arrived fast and efficient.
I pre ordered the new palworld cards great service
I pre ordered the new palworld cards. They came on day of release. No issues.
Great service
Pokemon cards
Ordered from a few times now, never had an issue.
Great service
Great service, delivered on time, and well packaged
Fast efficient and no issues
Fast efficient and no issues. Packaging was un-damaged and un-tampered. So all good.
Fantastic stock and great customer…
Fantastic stock and great customer service! Would highly recommend Marbell!
Premium Customer Service
Ive never left a Trust Pilot review before but this well deserves to be my first. I've ordered from Marbell TCG a couple of times now, and every experience has been excellent. But my most recent order really showed why their customer service is just top notch.
I requested a pristine ETB, and they kindly made a note on my account to hand-select the best one available before shipping. Unfortunately, the shrink wrap was damaged during transit. When I contacted them about it, I received the kind of customer service that I saw people talk about in the reviews.
The conversation felt genuinely personal. I wasn't talking to a scripted customer service agent giving formal, copy-and-paste responses, I was talking to someone who genuinely cared about making things right. They managed to be both friendly and professional throughout the entire process.
Without any hassle, they offered me the choice of a full refund or compensation that was more than fair. I also suggested that they consider upgrading the style of shipping boxes they use to help prevent similar issues in the future. To my surprise, they replied to let me know they had already gone ahead and placed an order for improved packaging.
That level of customer care and willingness to listen to feedback is incredibly rare. On top of that, every product I've bought from them has been competitively priced, always below market value.
When you combine great prices with genuinely outstanding customer service, it's easy to see the presence of the overwhelming positive feedback here. They've earned a customer for life, and whenever I'm looking for any specific TCG products I'd always see if they have it first before looking anywhere else.
Best place to shop for any TcG
Best place to shop for any TcG ! They handle everything with care and I don’t know what it is but they have the best pulls so far!
Great price
Great price, reasonably quick delivery, items arrived in good condition.
Amazing service !!
Amazing service , rapid delivery boxes came sealed and in perfect condition. Definitely will be buying more from here!
Riftbound Spiritforged Booster Box Factory Sealed
Ah, you guys are absolutely awesome!
After starting Riftbound and spending hours upon hours and days upon days searching for even a single pack ( because of ridiculous scalpers) I decided to order a box as it wa so hard to even find a pack where I live. The box came factory sealed and in perfect condition but also boxed very very well!
Also very fast and efficient delivery!
Brilliant Shop and will be buying again next month!
Prompt replies and delivery
I pre ordered a Riftbound booster box and i overlooked the delivery as I was still on holiday. The team got back to me very quickly and we arranged for it to be delivered to an alternate address. It came exactly when they said it would and it was in great condition. First time buying from Marbella and it was a great experience. Thanks guys 🙏
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