MagicBreaks Arvostelua 3 119

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... Näytä lisää

Saanut 5/5 tähteä

Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions sw... Näytä lisää

Saanut 5/5 tähteä

First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto
  2. Matkailusivusto

Yrityksen kirjoittama

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Yrityksen kirjoittama

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Booked by email. So easy and helpful

I booked my Florida holiday via email with a lovely sales adviser named Cheryl.
I booked flights, hotel, park tickets and car hire all together. Cheryl was very patient with me while I checked out the hotels and distances etc, and adjusted the details accordingly. I really couldn’t have booked this holiday without her help, so thanks Cheryl! I highly recommend doing it by email. It’s much easier and I do believe they can get you the best deal. Mine certainly was! 😆

6. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl offered you such a smooth booking experience. We really appreciate your recommendation and loyalty!

Saanut 5/5 tähteä

Cheryl smith has been lovely she…

Cheryl smith has been lovely she answered every question and has done her best to help me book my holiday 10/10

5. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind review! Cheryl will be thrilled to read this!

Saanut 5/5 tähteä

Excellent customer service

Cheryl has been really helpful, giving useful advice and tips and making the booking process really simple for us. She kept quotes clear and despite me changing my mind many times she managed to find us exactly what we were looking for.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind review! We're delighted to hear you have had a smooth booking experience with Cheryl!

Saanut 5/5 tähteä

Alex was very swift in replying to my…

Alex was very swift in replying to my questions and made the booking process very simple and easy.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind review. We're thrilled you had a smooth booking experience with Alex!

Saanut 5/5 tähteä

Disneyland Paris

Alex picked up my email request shortly before Christmas and was so helpful from the start. This is my first time using Magic Breaks, we are a family of 7 travelling and Alex was on hand to answer any questions very quickly. I would definitely recommend Magic Breaks to my friends and family.

1. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your great review! We're delighted Alex could assist you so promptly and give you a positive first experience. We look forward to booking your next magical break!

Saanut 5/5 tähteä

Cheryl has been fantastic

Cheryl has been fantastic, knowledgeable and extremely patient with us and happy to answer any questions and offer different packages and dates so we could make an informed decision.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl could support you make the right choice. We hope you have a magical time!

Saanut 5/5 tähteä

Reliable, straightforward service

Helpful employees, easy booking, simple and clear process. This was our 8th time using them and am about to book for the 9th

5. marraskuuta 2025
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Vastaus yritykseltä MagicBreaks

Thank you for your great feedback! We're thrilled you are happy with our service - your loyalty means a lot to us!

Saanut 5/5 tähteä

Disneyland Paris

Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time traveller to Disney. She had a great knowledge and background of Disney which really helped. Such a smooth easy progress in booking through Alex. I highly recommend.

2. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your wonderful feedback! We're delighted Alex could make your first trip memorable- Your recommendation means a lot to us.

Saanut 5/5 tähteä

Great experience with Magic Breaks…

Great experience with Magic Breaks today, very quick and polite responses with any questions and seamless booking.

30. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind review! We're thrilled to hear you're happy with our service!

Saanut 5/5 tähteä

Cheryl was absolutely wonderful

Cheryl was absolutely wonderful, so kind & patient. I’m very indecisive and Cheryl did multiple quotes and answered all my questions promptly and in depth.
Nothing seemed like too much trouble and she helped me book my families next Disney trip.

29. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your lovely review! Cheryl will be thrilled to read this!.

Saanut 5/5 tähteä

Had the most helpful experience from…

Had the most helpful experience from Leah Alford , booking for a party of 9 for my 60th in June 2026 and she was so helpful and got me the best value , always replied back straight away to my emails and rang me to ensure I was getting my magical 60th memories with my family . Leah you have been a star and I can’t thank you enough

27. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your lovely review. We're delighted to hear Leah was able to support you make your 60th birthday trip so special. We hope you have a magical time!

Saanut 5/5 tähteä

Friendly, efficient & a great deal!

This is the second time I've used Magic Breaks to book a theme park holiday - this time it was to book a trip to Efteling in The Netherlands, a park they've just started working with.
Kian helped to find a great deal for both accommodation, tickets and travel - much more efficiently than if I'd tried to do this independently. It was all so easy! Many thanks.

28. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your lovely review and for choosing us again! We're so pleased Kian was able to offer you a smooth booking experience. We appreciate your continued loyalty!

Saanut 5/5 tähteä

Great Service from Cheryl

Cheryl has been brilliant from start to finish. We had quite a few questions and changes along the way, and she was always patient, clear, and genuinely helpful.

She took the time to explain things properly, double-checked details for us, and made sure everything was right rather than rushing us into anything. Communication was quick and reassuring, and it really felt like she was trying to help us get the best trip, not just make a sale.

Thanks to Cheryl, the whole booking process felt straightforward and stress-free. Would definitely recommend her.

27. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind feedback. We're delighted to hear Cheryl provided such great service! We really appreaciate your recommendation!

Saanut 5/5 tähteä

Cheryl was amazing helped us out with a…

Cheryl was amazing helped us out with a last minute get away for my son finishing treatment for his cancer this year! We are so so happy we now have our holiday booked! All thanks to Cheryl!

27. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you so much for your kind words! We're delighted that Cheryl could help book your magical break! Wishing you a well-deserved break!

Saanut 2/5 tähteä

Easy to book, terrible to change or talk to a person

This is a tough one because I’ve used them in the past and loved them. Just tried to use them again and a different experience. Here is where they work. Filling out the form for a new booking and getting a confirmation and form back to pay and book. That part is great! Where it breaks down is if you need customer support. I’ve been emailing with the. For two weeks now about changing the dates of one room and adding an additional date. Very long gaps in responses and two weeks later I still have no confirmation. Tried to take it off email and no luck. The what’s ap is a bot and tells you no agents available. When you call they have a message telling you to email them. If your looking for personal customer service unfortunately they don’t seem to be the agents to turn to.

11. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your review, Mike. We do apologise for the delay and appreciate your continued loyalty. We received your email on the 15th December this detailed your request and issued a revised quote on 19th December, which you confirmed the same day. On the 22nd we added the additional room and guests and sent your updated confirmation. Character/dining reservations were completed on the 27th. Our standard email turnaround is within 48 hours and emails/follow-ups fell during the Christmas period, when response times can be longer due to reduced staffing and supplier availability. Thank you for your patience.

Saanut 5/5 tähteä

Can't fault our experience with Magic Breaks, a most magical Christmas!

Can't fault our experience with Magic Breaks. Second time booking a trip to Disneyland Paris with Magic Breaks and everything was sorted for us without issues. Special thanks to Alex who assisted in booking our trip. Most helpful, and quick to respond to my requests, sending a quote and processing our booking. And at 8.30 pm on Christmas Eve no less. I want to thank you again for all your help.

24. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your kind words! Your loyalty means so much to us. We're happy that you have a had a smooth booking experience with Alex!

Saanut 5/5 tähteä

Highly recommend

Started looking at deals today for visiting Disney next year, Alex was super helpful with the whole process. Sent me over all the details and checked the best deal for me. I also made an error on one of the dates of births which was fixed instantly with no problems.

24. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you for your great review! Alex will be thrilled to read this!

Saanut 5/5 tähteä

Very helpful and friendly. The magic is making things easy!

Cheryl was the loveliest adviser to speak to, kept me fully up to date from start to finish on my booking. Answered all questions I’ve had so far, and I’m sure I’ll have more. It’s great you have a dedicated helper on had who knows all about you and the booking. Thank you Cheryl.

16. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you so much for your lovely feedback! We're so pleased to hear Cheryl was able to help with your magical break. She will be thrilled to read this!

Saanut 5/5 tähteä

Thank you so much for the fabulous…

Thank you so much for the fabulous customer service we have received, prior to our upcoming trip!

14. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä MagicBreaks

Thank you so much for your kind review! We hope you have a magical time!

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