Magica Arvostelua 

Do not be fooled by the high-credit monthly plans. Magica.ai (formerly Galaxy.ai) advertises 15 million credits as a massive allowance that will easily cover a full month of heavy use. In reality, their credit system is a moving target that rapidly drains your balance on basic tasks.

In a single 3-hour troubleshooting session involving basic Q&A and screenshots, the platform burned through over 12.5 million credits across ~50 agent executions—leaving me with barely 2 million credits for the remainder of the month. What makes this worse is that prior to their rebrand/transition to Magica, credit value was far more reasonable. Behind the scenes, the value per credit has been drastically degraded, making standard API/LLM calls cost millions of credits for a single chat session.

To top it off, customer support is virtually non-existent. Emails regarding billing discrepancies, credit deductions, and support inquiries go completely ignored. You are left with zero recourse, no account-level transparency for how individual executions are calculated, and a subscription that runs dry in a matter of hours.

If you are considering subscribing, save your money. The advertised credit limits are completely misleading, and the service does not deliver fair value. I am filing formal complaints with consumer protection agencies and initiating a payment dispute. Avoid this platform.

scam. doesn't work anymore. took the money and ran. with was a shit program anyways

Used Galaxy and was really happy, got a lifetime access. Magica chaged all my favorite used effects. Never ever ended in a "one time purchase" ever, before now. THAT is how BAD Magica is... And people claim they have used Magica since 2025, true lie, Magica came SPRING 2026... REMOVE LIERS!!!!

Magica has most tools that you need. It says it can choose the right tool for your task, but I am not happy with its image editing. Whereas I could adjust clarity, remove objects and change scenes accurately with PhotoShop, Magica messes it. I think users should choose the dedicated video and image editing tools instead of Magica. On the other hand, I cleaned up the voice, hisses, and noises in a video quickly and neatly and even changed the voice without any difficulty. When it comes to text-based work such as manuscript rewriting, it does a good job. In summary, do your own image and video editing. Use magica for msart work involving text and knowledge.

I would like to say this app is great. So many options and a lot of different Apps in the app I had it build a really cheap app just to test it and it came out great.
The only downfall is when it switched to Magica the credits used became more expensive.

Was great when it was Galaxy Ai. Loved it, bought the lifetime. Then it changed to Magica and I feel very scammed out of my money. Credit cost is insane when it wasn't before. 15 million free credits a month equal a few videos. You have to dig now to not use the agent which cost even more. The video generator I loved is gone. It went from great to a terrible purchase. I would avoid and find a different product.

i love all in one place spot for variety of reason and def recomend i love deedance and gpt and my work got much easier creating clips

This AI app is a 100% scam after transitioning from galaxy AI. A 5 sec video now costs 3M credits.So 5 videos you used up the entire month's quota.A lot of previously useful features are also gone. Don't fall in the traps by those positive reviews which are very likely fake

Magica is an awesome AI tool to use. I use to create videos from prompts and create professional documents for executive team in minutes. Makes me look great on my job. Highly recommended.

Worked in this platform during its previous incarnation as Galaxy. Was very hesitant to switch but glad I did. The new task and flow are just what is needed regardless of your level. Being able to store models and scenes for re-use keeps quality consistent across outputs. Proceed along the same lines as individual models but more access to models in one spot.

It was great but now they charge way more credits than they used to for less decent results then charge you twice as much to fix it. Almost like their business model is to screw it up so you spend more - since changing from Galaxy to Magica this is no longer my AI aggregator of choice and wearing down my credits to pull out altogether. They also pay 15m credits for me to leave an honest review - this is my honest opinion and I am doing it payment or not.

This is the greatest AI tool I have come across. 100s of applications for personal and work uses. Could not speak more highly of.

Get this tool!

This is truly a great tool for creation

Personally I have not had a positive experience with this company. I had a year subscription at one point which I let it cancel after the year. I had 123,000,000 credits over that time that I did not use.

Once the subscription cancelled I could not use the credits I paid for even though it says you can. When I try to type in a prompt it brings up the subscription options.

I reached out to the CS when it was Galaxy.ai and had one response and nothing after that they ghosted me. I thought I would try to come back when it was Magica now to see if I could use the credits I am owed.

I went to the chat bot which said it would send me over to a CS rep which I waited for about 20 minutes and nothing. They do not have a number from what I could find and you had to have a subscription to get priority CS (Which I am always against as I believe that is bad practice so I would never buy from any company that does not put every customer first which is most now.)

I thought about reupping my subscription but still CS is non existent so why would I.

Anyways I will send in an FCC complaint to see if that will go anywhere since I can not use credits I rightfully paid for.

Hallo, ich bin interessiert an Magica. Habe probiert und es als zu kompliziert empfunden.
Muss dazu sage, dass ich ein 86 Jahre alter Rentner bin, nicht viel Geld besitze, aber jeden Tag aktiv und creativ am PC verbringe. Die Vielfalt von MAGICA hat mich regelrecht erschlagen. Credits waren so schnell verbraucht, ich kam gar nicht mehr nach !
Für jüngere Leute OK, aber für uns Senioren einfach zu umpfangreich und unübersichtlich.

I am throughly impressed with Magica.ai. The consistent quality of the results has exceeded my expectations. I confidently recommend this platform to anyone seeking reliability.

Magica is incredible. It has really been an awesome tool for my work as a quality manager since it has helped me create so many procedures and presentations with very detailed information. With Magica I am able to do the work that previously took me weeks to complete in a matter of minutes.

What a great value! Powerful tools at a great price. I've shopped around at many different AI agent subscriptions and Magica is the best by far. Not only is it affordable, but you get multiple AI agent resources in one place. Highly recommend.

I started using Magica last year and i have to say I love it!! Its almost like a personal assistant that has learned from all my tasks and requests. It's hard to be without it now! must have!