Usual high standard of service and quality. My partner is using the Rose Quartz & Moss Agate wands to help with healing of her skin and lips (Rose Quartz specifically) after a long course of steroids,... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Wow!! I have truly never before purchased such amazingly precious and powerful crystals like these! Firstly, i praise Madagascan Direct for their astounding and magnificent range of treasure and t... Näytä lisää
Yritys on vastannut
My purchase of Moss/Tree Druzy Agate slice, the specimen I received was dull and disappointing it lacked clarity. The image on your website exhibited fine contrast and a lovely deep green colour! I c... Näytä lisää
Yritys on vastannut
Yet another absolutely stunning crystal pebble! Every single one I've bought from Madagascan Direct has been perfect! The only problem I have is that the minute I've bought one, I find another that I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Discover an exciting new world of crystals and fossils with Madagascan Direct, the retail website for Hidden Earth Ltd. As importers of high quality fossils and crystals from all over the world, with a speciality in Madagascan pieces, we have a large range of unique crystals for sale from Madagascar and fossils for sale from Madagascar, as well as rocks and minerals from all over the world.
Yhteystiedot
Yhdistynyt kuningaskunta
- 01666 577 713
- enquiries@madagascandirect.com
- madagascandirect.com
4,7
Erinomainen
120 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
High quality minerals, good prices
I have bought many minerals from Madagascan Direct over the years. They are always high quality at a good price and delivered promptly, with care.
16. heinäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Gabriel,
Thank you so much for such a lovely review! We are very grateful for all of the support you've given us over the years, and are glad that you've had good experiences with us throughout this time. We hope you like your newest minerals!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Good photography to scale
Good photography, showing items to scale. Easy to use web site. Prompt / on time delivery.
16. heinäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi there,
Thank you so much for your lovely review: we are so grateful that you took the time to give us useful feedback. We are glad that you are happy with the photography of the stones on our website, and it's good to know that the web site was easy to use, and that your items arrived in good time. We hope you like your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Wonderful experience with this super…
Wonderful experience with this super crystal company. Thank you so much. 🫶🏻💜🫶🏻🤎
8. heinäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi again Carole,
Thank you once more for your kind words: we are always happy to speak to you, and are so glad that you've been pleased with your experience ordering crystals with us!
Best wishes and many thanks,
Mark, Jenny, and Alisha
Madagascan Direct
Absolutely excellent customer service…
Absolutely excellent customer service from the team. Very friendly and prompt with their communication.
Excellent quality crystals and packed very safely, arriving quickly. The website is easy to navigate and well-designed. Thank you team.
1. heinäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Jude,
Thank you so much for your lovely review: we really appreciate your positive feedback. We are so glad that you like your new crystals, and that they arrived to you safe and well. We thank you as well for your patience and understanding with staff sickness. It was a pleasure speaking with you!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
I have yet to receive it.
24. kesäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi there,
Thank you so much for your order and review: we are grateful for your feedback, and deeply apologise that you received our trustpilot review invitation before your order was delivered.
We hope that you have safely received your order by now (we can see that your order tracking is showing your parcel as delivered), but please let us know if you have any problems- we'd be more than happy to help!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Vastaus yritykseltä Madagascan Direct
Hi Leslie,
Thank you so much for your support: we are glad that delivery was swift, and you were happy with the quality of the specimens. We hope you continue to enjoy your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Thoroughly recommend them
Thoroughly recommend them. Very prompt despatch,well packaged and you get exactly the specimen in the photo. I am the happy owner of several reasonably priced minerals/ crystals.
10. kesäkuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Elizabeth,
Thank you so much for your recommendation and positive feedback: we are really grateful for this!
We are glad that we have been able to help you grow your minerals and crystals collections.
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Fantastic item, delivery and packaging
Was shocked at the speed of delivery, and the packaging was brilliant, I'm so glad I stumbled across this store. The item I bought was perfect and even came with a acrylic stand. Above and beyond, will definitely be shopping here again
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madagascan Direct
Hi Cam,
Thank you so much for your wonderful review: we really appreciate your kind words and are very glad that you were happy with your experience of ordering with us. We look forward to seeing what new stones you choose in the new future!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Always happy with my orders
I’m always happy with my Madagascan Direct orders. This time a lovely Moss Agate pendant. Always prompt service too. Thank you.
27. toukokuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Sara,
Thank you so much for all the support you've given us: it is much appreciated!
We are very happy that you've been pleased with your orders at Madagascan Direct, and are so glad to hear that you like your new Moss Agate Pendant.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
I have been buying from Madagascar…
I have been buying from Madagascar direct for some time now and I am never disappointed with the quality of the crystals, the information is always accurate and fast delivery.
27. toukokuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Michelle,
Thank you so much for your continued support, we greatly appreciate it!
We are so happy that you like the stones you get from us, and are glad to hear that they have arrived safe, well, and in good time.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Uplifting stone with love energy
Generally speaking, the service of the seller was fast and good. The product (ruby) was very similar with the seller's desription of it. A beautiful and nicely uplifting stone which enhances energy of love and overall wisdom.
29. toukokuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Elina,
Thank you for your order and for your review: your support is much appreciated. We are really glad that you like your new ruby crystal and that it arrived safely and in good time!
Many thanks and best wishes,
Alisha, Mark, and Jenny
Madagascan Direct
Vastaus yritykseltä Madagascan Direct
Hi Kath,
Thank you so much for ordering with us, and for your kind review- we greatly appreciate your support.
We are really happy that you like the stones you get from us, and are glad to hear that they have arrived safe and well!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Vastaus yritykseltä Madagascan Direct
Hi David,
Thank you for your order and for your review: your support is much appreciated. We are really glad that you like your new stones and that they arrived safely and in good time!
Many thanks and best wishes,
Alisha, Mark, and Jenny
Madagascan Direct
Great service
Great service. Great follow up. Prompt communications and response. Product arrived as pictured.
25. maaliskuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Elton,
Thank you so much for taking the time to leave a positive review: your support is much appreciated. I am so glad that your order was delivered successfully, and that you like your new crystals. It was a pleasure speaking with you, and I am grateful for your understanding throughout. Please feel free to contact us again in the future if you need us.
Best wishes and many thanks,
Alisha
Madagascan Direct
Highly recommended
Really happy with my purchase. Fast delivery and well packaged. I like how the item in the photos is the piece you actually receive.
14. huhtikuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Paul,
Thank you so much for your kind review: we really appreciate the support, and are glad you are happy with your new fossil.
It is important to us that customers get the exact item pictured, so we always individually photograph each crystal and fossil: we are really happy to hear that you liked this!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Shipping very fast and can trust ,have…
Shipping very fast and can trust ,have a same standard , good in packing , fossil did not damage , fast and good response and helping.
Fossils are selective and very beautiful ,really unique.
26. maaliskuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Warunee,
We are always so glad to hear how happy you have been with your fossils and crystals, and really appreciate your continued trust and support. We are happy that you like our range of fossils, and hope to keep adding new and unique stones.
Thank you once more and best wishes to you,
Alisha, Mark, and Jenny
Madagascan Direct
Barely any contact
Barely any contact, shop don't answer regarding the products, the shipment is quite expensive to my country and no other choices for shipment, only good thing is fast shipment, wish the shop would answer regarding products that I'm interested in.
10. maaliskuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi there,
Thank you for your order at Madagascan Direct, and thank you for the time taken to provide us feedback. We apologise for the disappointment you experienced regarding our communication and international shipping costs and options.
With regards to shipping choices and prices, we are sorry that you were unhappy with these. We are glad that you were happy with the speed of your parcel shipment and delivery, however.
We understand that international shipping can be expensive. Unfortunately, we cannot control the prices that shipping companies provide us with. We currently offer a shipping service that we have found over many years of posting parcels internationally is the safest and most reliable international shipping option, whilst ensuring the price is as reasonable as possible.
However, we are always striving to improve service, and are currently looking into adding alternative shipping options for international customers so there is more choice. We are also looking into cheaper postage options, that still meet the high standards we expect of an international postage service: the last thing we want is for a customer to not receive a parcel, or to receive a damaged parcel with broken stones, considering the fragile nature of what we ship.
With regards to contact between yourself and us, we apologise that you have found our communications unsatisfactory. We did answer your questions about one product, and took and uploaded an extra video of it for you, however we apologise that we missed your other queries re: products you were interested in. We are a small business, so sometimes responses to queries can take some time, especially during busy times. Please let us know if you still have any queries you would like us to respond to, and we will be happy to do that.
We are grateful for your constructive feedback, as we are always endeavouring to improve our customer service, and we will take your comments on board to do this.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Beautiful products, fast delivery
Absolutely beautiful products, well presented on the website.
Fast delivery (to Denmark)
I have nothing negative to say about this shopping experience.
6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Madagascan Direct
Dear Louise,
Thank you so much for your lovely review- we are so glad that you like your new stones, and that you had a good shopping experience with us!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
This is my second order with Madagascan…
This is my second order with Madagascan Direct, the pieces I have received have always been amazing. Items are packaged well and and are just like there photo, the vera cuz Amethyst was even better than its photo.
I will definitely order with them again.
17. helmikuuta 2025
Vastaus yritykseltä Madagascan Direct
Dear Emilie,
Thank you so much for your kind review- we are really grateful for your support, and are so glad your new vera cruz amethyst was even better than expected.
We look forward to helping you build your crystal collection with more crystals in the future!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Simply the Best!!…
These crystals absolutely exceeded my expectations, what a joy to receive!!.Top quality, well packaged and speedy delivery.Great experience 😀
10. helmikuuta 2025
Vastaus yritykseltä Madagascan Direct
Hi Caron,
Thank you so much for your lovely review- we are really grateful for your support, and are so glad your new crystals exceeded your expectations!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.