Mabels Pet Supplies Arvostelua 

34
•
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have a very chewy staffie who loves to destroy. We tried antlers and buffalo horns but they wreck dogs teeth (expensive extraction at the vet confirmed this) but her need to chew is very strong. T... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I made a comment on Facebook about how my fussy dog was avoiding a chew I’d bought. A lovely lady called Georgia from Mabel’s messaged me with some great advice and suggestions for my dog. She... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Amazing- my picky Rottie absolutely loves this. We did try different types of chewers for her and most of time she just eat one and that’s all, with moon bones she ask for more. We are on our fourth o... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolutely awful! Having read through reviews prior to placing an order I thought I chance it and regretted it, I should have trusted my gut feeling and not ordered! I do not recommend nor will I be... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

34 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(34)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ad on face book

I clicked an ad on Facebook and thought I would give it ago nothing to lose my first order was in June and took about week from ordering to delivery very happy with all the products I was so pleased with them I even mentioned it and showed them to my neighbours even shared some out granted my little lady didn’t like the rabbit ears but my neighbours dogs did so didn’t get wasted they are now looking at buying too. Just got my second delivery with other bits and my little lady loves them so pleased I have found this great place

30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thank you so much for your lovely 5-star review! We're so pleased your little lady is enjoying her treats and it's wonderful to hear you've recommended us to your neighbours. Thank you again for your support we look forward to sending your next order! 🐾💚

Saanut 1/5 tähteä

Absolutely awful!

Absolutely awful!
Having read through reviews prior to placing an order I thought I chance it and regretted it, I should have trusted my gut feeling and not ordered!
I do not recommend nor will I be placing any further orders with this company.

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Hi,

We're really sorry to hear that you feel this way.

We've had a look through our records, and we can't see that we've received any communication from you explaining what has gone wrong or why you're unhappy with your order. We'd genuinely appreciate the opportunity to put things right.

Please email us at [support@mabelspetsupplies.co.uk] with your order number and details of the issue, and we'll be more than happy to work with you to find a resolution.

Kind regards,
Katie
Mabel's Natural Pet Supplies

Saanut 5/5 tähteä

Been using Mables now for a number of…

Been using Mables now for a number of years I'm a subscriber so I don't have to worry about running out of the rabbit ears for my bull terriers which are of fantastic quality & act as a natural dewormer I also purchase dried chicken feet again of which my dogs divulge great products & great service highly recommend Mabel !!...

20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thank you so much for your fantastic 5-star review! We're delighted to hear your Bull Terriers are loving their treats! Thank you again for your continued support and recommendation, it really means a lot. We look forward to sending your next subscription! 🐾🥰

Saanut 5/5 tähteä

Site shop has great range of treats

Site shop has great range of treats, something there for the hairy kids!!
My 2 go crazier for the chicken feet!!
Really quick delivery and great prices
100% recommend

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thanks so much for your amazing review! We're so glad to hear you’re happy with our treats, prices and service and that your pups are loving their Chicken Feet... they've got great taste! 😆 We really appreciate your support and recommendation! Looking forward to your next order 🐾

Saanut 5/5 tähteä

Great experience

Had a really good experience, chose the 48 hours shipping service and they delivered it the next day, also added an extra free treat for Bruno which was a nice little bonus

15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

So glad to hear your package arrived so soon and that Bruno loved his treats! Thank you for such a great review and we look forward to your next order! 🐾☺️

Saanut 1/5 tähteä

Very poor delivery time ordered on the…

Very poor delivery time ordered on the 13 july its now the 20th still not got sent a email to them it came back saying email not delivered. I wont be using this company again

20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Hi,

We're really sorry to hear this and completely understand your frustration.

This certainly isn't the level of service we aim to provide, so we'd be more than happy to look into what has happened with your order. We'll also happily refund your delivery charge as a gesture of goodwill.

Please could you send us your order number (or the name and postcode used for the order) so we can investigate this straight away?

We apologise again for the inconvenience and hope we can put this right for you.

Kind regards,
Joseph
Mabel's Natural Pet Supplies

Saanut 1/5 tähteä

Far far too long for delivery

Far far too long for delivery, which I still not got.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thank you for your review Steven,I can’t seem to find an order with your name, if you could email us on support@mabelspetsupplies.co.uk we can get this looked into for you and the delivery fee refunded if it has taken over a certain length of time to get to you, thank you

Saanut 5/5 tähteä

Spoke to a kind lady called Katie who…

Spoke to a kind lady called Katie who helped me decide what treats would be best for my 2 year old cockapoo she was so helpful once I placed an order it was then delivered very fast would definitely only go to Mabel’s for my treats Ottie my cocka definitely approves her favourite is the mixed bags!!

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thank you so much for your lovely 5-star review! We’re so pleased Katie was able to help you find the perfect treats for Ottie. It’s great to hear she’s enjoying the mixed bags, they’re a firm favourite with lots of our furry customers! Thank you for choosing Mabel’s, we really appreciate your support and look forward to treating Ottie again soon! 🐾🤍

Saanut 1/5 tähteä

13 days for delivery!

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Hi Joseph,

Thank you for your feedback. We’re sorry to hear that your order took longer to arrive than expected.

While delivery times can occasionally be affected by factors outside of our control, we understand how frustrating delays can be. If you get in touch with us directly with your order details, we’d be more than happy to review the order and arrange a refund of the shipping cost as a gesture of goodwill.

We appreciate your custom and hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
Mabel’s Natural Pet Supplies

Saanut 2/5 tähteä

Poor delivery times

Your website states delivery within 7 days, so why has my order taken 10 days? There were very few updates regarding the status of the order, which was disappointing. If you are unable to meet the advertised delivery timescales, they should not be promoted as standard.

The products themselves were excellent, and my collies absolutely loved them, which is a real positive. Unfortunately, due to the poor delivery experience and lack of communication, I will not be using your service again.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Hi Penny,

Thank you for taking the time to leave a review. We’re delighted to hear that your collies loved the products, but we’re sorry that the delivery and communication did not meet your expectations.

We understand your frustration, especially when our advertised delivery times were not achieved. While delays can occasionally occur, we appreciate that better communication from us would have helped improve your experience.

If you would be willing to contact us directly with your order details, we’d be happy to review what happened and arrange a refund of the shipping cost as a gesture of goodwill.

Thank you for your honest feedback. It helps us identify areas where we can improve, and we hope we may have the opportunity to serve you again in the future.

Kind regards,

Mabel’s Natural Pet Supplies

Saanut 5/5 tähteä

A truly great company

I have a collie and an occasionally fussy standard dachshund. They both wait patiently for Mabel’s treats. Be it rabbit ears, turkey necks or something unidentifiable to me, they chomp them down with doggy joy.
The prices are great and I think very reasonable as everything seems to be so expensive these days, these treats are well within budget.
I order what I think my two will like plus rabbit ears, they love those and they’re so good for them. I love that you can buy in different weights of bag size. I Pay by Apple Pay, which is far too easy. Wait a couple of days and they arrive. So quick and easy it’s like Christmas for my two.

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

What a lovely review, thank you! It sounds like your two have become true Mabel’s fans! We love the thought of them waiting patiently for their treat deliveries 😆 We’re so pleased you’re happy with our prices, choice of bag sizes and quick service. Thank you for making us your goto for treats and for being such loyal customers. We hope your collie and dachshund continue enjoying their tasty surprises! 🥰🐾

Saanut 1/5 tähteä

I cancelled an order due to lateness

I cancelled an order due to lateness. After sending emails with no reply, I dm them via instagram- finally got reply that they have cancelled the order and to expect refund in 2-3 days. I found there customer service unsatisfactory

27. joulukuuta 2025
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

We’re really sorry to hear you were disappointed with your experience. We completely understand how frustrating it must have been to be waiting for a response, and we apologise for the delay in getting back to you.

We’re glad we were able to confirm the cancellation and arrange your refund, which should reach you within the stated timeframe. We appreciate your feedback and will use it to help improve our communication going forward. Thank you for bringing this to our attention.

Saanut 5/5 tähteä

First bulk order with Mabel

First bulk order with Mabel, and really pleased. Delivery was quick and well packaged. Items were great and good value for money.
Will definitely be back in a couple of months.

13. toukokuuta 2025
Oma-aloitteinen arvostelu
Mabels Pet Supplies-logo

Vastaus yritykseltä Mabels Pet Supplies

Thank you so much for your lovely review! We’re delighted to hear you were happy with your first bulk order from Mabel’s. It’s great to know your treats arrived quickly, well packaged and offered good value. We really appreciate your support and look forward to welcoming you back for your next order! 🐾🤍

Saanut 3/5 tähteä

If your products get lost...so can you.

An experience I hope I never have to go through again. Parcel opened on receipt. Items missing. Was told not to worry 3 times, items will be replaced. STILL WAITING. No further contact. UPDATE...After 12 days I finally have what I paid for. Thank you.

29. marraskuuta 2024
Oma-aloitteinen arvostelu

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