I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Näytä lisää
Yritys on vastannut
i put a request in asking that payment/invoice emails be sent to our finance department, you responded saying this had now been changed, and this morning i received another payment email from you.... Näytä lisää
Yritys on vastannut
Have used Lyreco for many years and have never been let down. Good prices and stock levels and a fantastic delivery service. Highly recommended.
Yritys on vastannut
Yrityksen tiedot
- Toimistotarvikekauppa
- Opetusvälineet
- Toimistokalusteet
- Suoja- ja työvaatekauppa
- Paperitarvikemyymälä
- Paperitarviketukku
Yrityksen kirjoittama
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Yhteystiedot
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Yhdistynyt kuningaskunta
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,2
Hyvä
308 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Marieta,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order
Easy to order, regular updates on processing times, swift delivery and very kind staff.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Jenny,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Lapse in Communication
WHAT I DISLIKED: Apparently, there was an issue with stock that was never communicated to me until I contacted Lyreco for an update on our order.
WHAT I LIKED: CARLA, who helped me sort things out over the phone, was very professional and followed through on what others had failed to do. She was essential in making sure that our order was fulfilled on time, in spite of the stock issues. Thank you, Carla!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Claudia,
Thank you for your review. We are very sorry to hear about the lapse in communication.
We're pleased to hear that Carla was able to assist and ensure your order was fulfilled on time.
We've reached out to request additional information so we can investigate this further for you.
Best regards,
The Lyreco Team
Very Poor
Very Poor. Delivery was to my house as I work from home, 10 x 400mm x 400x 400mm boxes and stationary. I never heard the door knock. When I went downstairs later in the day I opened the front door, everything was left outside in the pouring rain. My boxes were soggy and bent. I have took pictures and will be sending them. This was my first order with Lyreco. Not happy at all!
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Simone,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Very fast delivery
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Happy customer
Good response and communication, quick delivery
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Patricia,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
Called for product code and up to date…
Called for product code and up to date price. Staff are always quick to answer your call and happy to help you.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Tracey,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
5 years sublime service
I have been using Lyreco for 5 years and have never been disappointed with their service.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Sharron,
Thank you for your 5★ review.
It’s great to hear you have been happy with our service over the past 5 years. We truly value your loyalty, and your feedback is very much appreciated.
Best regards,
The Lyreco Team
PPE & OFFICE SUPPLIES
VERY EASY ORDERING SYSTEM & THE DELIVERY WAS QUICK, COULDN'T ASK FOR A BETTER SUPPLIER
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Simon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our ordering and delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Always happy with their service!!!
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Martina,
Thank you for your 5★ review.
It’s great to hear you are always happy with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Goods not delivered and poor communication
I ordered a radiator in October and it still has not arrived in February. Lyreco said that they sourced it out to a third party and they claim to have attempted delivery but nothing was left or shown. They then told me that it was discontinued and that they would supply a new one. I am still waiting at the end of February for it.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Loli,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Outstanding customer service
Always received outstanding customer service. Delivery times are great and all staff go out of there way to help.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Poor customer care service
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Somil,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
1) I did have an issues with Customer…
1) I did have an issues with Customer service team who could not make out the order I was trying to place .it was the usual order that we always made .when Philip Taylor was out sales rep He was wonderful .never a problem.
2) As a follow up and not been able to place my order .I asked for our area rep to phone .
He did so very efficiently
Sean came out to.view all our printers
He was extremely helpful .very pleasant
Sorted everything out .our order was delivered next day and beautiful box of chocolates
I was very impressed
Thank you
I know if I have an issue Sean is the person .
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Helen,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
Every thing delivered when needed
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Melvyn,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Completed via business
Completed via business, worked smoothly and item was delivered quickly.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Cameron,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Quick and simple
Ordering was simple and easy. Delivery was prompt, on time and driver was polite and friendly. Hence 5 stars.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
With due care.
Always delivered with due care. Goods always left in the same area, so we know where to look. :-)
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Maria,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Celi,
Thank you for your 5★ review.
It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Robert,
Thank you for your 5★ review. Your feedback is appreciated.
Best regards,
The Lyreco Team
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