I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Näytä lisää
Yritys on vastannut
i put a request in asking that payment/invoice emails be sent to our finance department, you responded saying this had now been changed, and this morning i received another payment email from you.... Näytä lisää
Yritys on vastannut
Have used Lyreco for many years and have never been let down. Good prices and stock levels and a fantastic delivery service. Highly recommended.
Yritys on vastannut
Yrityksen tiedot
- Toimistotarvikekauppa
- Opetusvälineet
- Toimistokalusteet
- Suoja- ja työvaatekauppa
- Paperitarvikemyymälä
- Paperitarviketukku
Yrityksen kirjoittama
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Yhteystiedot
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Yhdistynyt kuningaskunta
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,2
Hyvä
308 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Rep was very helpful and obliging
Rep was very helpful and obliging. Orders arrived speedily
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Placing an order
They were probably very busy with taking orders but was held on the line for roughly 4 to 5 minutes, however once through they were prompt and very helpful.
I must point out however i dont normally wait that long for the purchase team to respond, and thats why i have still given a 5 star
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Jonathan,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Vastaus yritykseltä Lyreco UK & Ireland
Hi Russel,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
efficient and helpful
delivery driver always delivers parcels efficiently
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Janet,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Perfection personified
Such easy selection. Speedy quick delivery and up to date notifications as to what is happening during the picking and sending stages. I would be lost without Lyreco. LOVE THEM
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Lisa,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Fast and simple order process
Easy ordering system through the portal, enabling full control of the content of the business cards we wanted. Delivered within a few days.
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Rome,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very happy with Lyreco
Very happy with Lyreco. Amazing customer service and our account manager Donna!
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Indre,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
5 Star Service!!
I spoke to a very helpful member of staff called Jonny. He was very knowledgeable about your products and what it was I was after. I was also very impressed with his communication and how quick he was in setting up our business account, followed by a next day delivery! 5 stars for customer service! We will most definitely be using your services again. Thank you!
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Dee,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Items in stock and delivered next day
They had all the items I wanted to order in stock at a reasonable price. Delivered the next day as promised. Website easy to navigate.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Hi Christine,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
The delivery process was an absolute…
The delivery process was an absolute pain. The date was rescheduled two times. The first time, a date was specified and they didn't know what happened to the delivery. The customer care informed me they were not aware why the delivery didn't come through. Later they called me back and said it was an unforeseen technical issue (sure it was an excuse) and scheduled a delivery date after a week.
This time, even after a week, my delivery date was changed to the next day on the day the delivery was supposed to be made.
Even after informing them that I would need to make arrangements for the delivery, they had no consideration of informing the correct date. I wasted two days working from home in anticipation of the delivery. No apology or regret was expressed.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Pranav,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
I ordered sugar and about 4 bags had…
I ordered sugar and about 4 bags had split and spilt all in the box it was delivered in
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Sue,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Sabo,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Easy to order online
Easy to order online, great delivery well packaged.
As a regular customer I am glad to have a service I can rely on
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Sabs,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Great online ordering system with next…
Great online ordering system with next day delivery, email updates along the process.
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Great company.
Excellent service. Always delivered on time. Never anything wrong.
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Helena,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
The ordering system is easy to use with…
The ordering system is easy to use with the delivery fast and efficient. If there is something we need that is not available on the system, calling them to enquire usually ends with alternative suggested. Great team!
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Lorna,
Thank you for your 4★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Delivery drivers always friendly and helpful
easy to use website, delivered promptly, delivery drivers always friendly and helpful
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning Linda,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
good service, no fuss no bother
Placed order, it was fully delivered on time with no fuss or bother.
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Jill,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
I received my order right in time
I received my order right in time . The tracker was amazing and my heavy furniture was delivered by 2 nice gentlemen .
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Once again fabulous service from ease…
Once again fabulous service from ease of ordering to our wonderful delivery driver who is always so helpful, cheery and brightens up the day.
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lyreco UK & Ireland
Good Afternoon Karen,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
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