LycaHealth Arvostelua 

181
•
TrustScore 2/5 tähteä

1,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I had some steroid injections in my back at Lyca in orpington yesterday which was an extremely painful experience. I was told before the procedure that it would be “uncomfortable” not painful. It wa... Näytä lisää

Saanut 5/5 tähteä

My husband and I went for a full health check. Very efficient. We saw Dr Vikash Vasishta for an initial consultation and follow up once all results were completed. He was extremely thorough, friendly... Näytä lisää

Saanut 1/5 tähteä

Awful company pretending to be private and impartial. (opened by Boris Johnson). Covered up parts of my scan with grey squares (see google review) to help the NHS cover up negligence, they even let... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolutely awful place.. Sent me a £46 bill 15 months after surgery which Bupa should have paid but must have been over looked. Received an Icon debt letter for £76 stating I have to pay it or face c... Näytä lisää

Yrityksen tiedot

  1. Röntgenlaboratorio
  2. ja myös
  3. Magneettikuvausklinikka

Yrityksen kirjoittama

LycaHealth is London’s leading premium provider of out-patient diagnostic, private GP and specialist consulting services, based in Canary Wharf. Catering to residential, corporate and international clients, LycaHealth is the preferred provider for rapid superior quality healthcare intervention. Approved by ALL major insurance companies - LycaHealth is rapidly becoming the chosen destination for clinical and diagnostic excellence in London.


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

181 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,8

Kaikki arvostelut

(181)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Excellent service. Amazing staff and facilities

1. elokuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Rachel,


Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

I was really nervous

I was really nervous as I have a lot of health issues and also have had a bad experience during an MRI before. The CT scan was gentle and the Technician explained everything as we went along.

1. elokuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Barbara,


Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

no reservations

no reservations, I would recommend this company to anyone.

1. elokuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Aisling,


Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 4/5 tähteä

Very satisfied with overall service and …

Very satisfied with overall service and treatment. I was seen quite close to appointment time and all staff were very helpful and efficient

11. heinäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Ian,


Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

A very professional company would …

A very professional company would recommend.

6. heinäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Elinor,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Lyca Health Center

Excellent health centre , very fast service and friendly staff.

28. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear James,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 3/5 tähteä

The centre is pleasant but . . . .

The centre is very pleasant to attend, making the mri experience less stressful.
However, there were some issues. I have had a brain mri before but it would have been helpful if the staff had communicated with me once inside. I had no idea when it was going to start. I was asked if i would like radio - if they had spoken to me they would have known that it hadn't been turned on ! Only comment was "this is the last bit/one'.
The radiologist (?) who escorted me out was reassuring and courteous..

Later that day i got a voicemail from the centre. When i returned the call, feeling somewhat anxious, it turned out it was to ask me if i had the locker key and could i come back with it. I said it would have been less worrying if the person had mentioned why they were calling. I also said that a brain mri leaves you disorientated. She made no apology. So nice place but some of your staff could learn a bit of bedside manner.
I posted the key back. I assume you got it !

26. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear H West

Thank you for your feedback, we take all comments very seriously and will use these to improve the services that we provide.

I am sorry that your experience was not on this occasion the five star quality that we aim to provide and please accept our sincere apologies for this.

We have highlighted to staff the feedback you have given and how your experience could have been improved with better levels of communication and information.

Thank you for returning the key to us so promptly as this was greatly appreciated.

Your continued support and business is important to us and I hope that on your next visit you will notice a significant improvement and 5 star service throughout.

Once again thank you for your feedback as we aim to provide the highest levels of service possible and please accept our apologies that we did not meet these standards on this occasion.

Saanut 4/5 tähteä

Friendly staff but needs an online system

Very friendly staff. However, i was asked to fill in my personal details every time that i came in for a checkup/consultation, which is not favourable if one goes back every week and need to fill out the exact same form with the personal details every time.

26. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Julia,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. We will ensure our processes are updated to avoid any repetition.

Saanut 5/5 tähteä

Friendly

Friendly, professional, cannot be faulted

26. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear FC,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Excellant service

Very professional and friendly service. I was able to arrange my MRI scan on the same day that I requested it. Beautiful clean building and facilities. It all looks brand new. First class. Thank you.

22. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Mrs Hughes,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

All good would recommend

22. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Keith,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 4/5 tähteä

Good timely service

21. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Paul,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

MRI scan

Very good and attentive service. Thank you

19. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Juliette,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 4/5 tähteä

Professional and friendly

The staff at the reception was friendly. the doctor was on time. The procedure was carried out professionally. When the doctor realized towards the end that an additional measure was necessary he took the extra time.

19. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Dieter,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Very professional and good service …

Very professional and good service received.

19. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Judit,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Lycahealth Review

I found the whole process of my health issues very accommodating. Staff are very helpful and have time for you to understand your query or direct to the right person. Very friendly staff which helps enormously.

19. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Deonizia,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Recommend Lycra health

Staff were polite friendly and very helpful appointment was on time, facilities were fantastic area in and around Lycahealth health were spotless.

14. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Paul,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Very professional and friendly …

Very professional and friendly organisation. Super efficient.

7. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Tony,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 5/5 tähteä

Very good service

Very good service, nice friendly people

7. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Matthew,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.

Saanut 4/5 tähteä

Very efficient and friendly service!

7. kesäkuuta 2017
Oma-aloitteinen arvostelu
LycaHealth-logo

Vastaus yritykseltä LycaHealth

Dear Robert,

Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained

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