I had some steroid injections in my back at Lyca in orpington yesterday which was an extremely painful experience. I was told before the procedure that it would be “uncomfortable” not painful. It wa... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My husband and I went for a full health check. Very efficient. We saw Dr Vikash Vasishta for an initial consultation and follow up once all results were completed. He was extremely thorough, friendly... Näytä lisää
Awful company pretending to be private and impartial. (opened by Boris Johnson). Covered up parts of my scan with grey squares (see google review) to help the NHS cover up negligence, they even let... Näytä lisää
Yritys on vastannut
Absolutely awful place.. Sent me a £46 bill 15 months after surgery which Bupa should have paid but must have been over looked. Received an Icon debt letter for £76 stating I have to pay it or face c... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
LycaHealth is London’s leading premium provider of out-patient diagnostic, private GP and specialist consulting services, based in Canary Wharf. Catering to residential, corporate and international clients, LycaHealth is the preferred provider for rapid superior quality healthcare intervention. Approved by ALL major insurance companies - LycaHealth is rapidly becoming the chosen destination for clinical and diagnostic excellence in London.
Yhteystiedot
1 Westferry Circus, e14 4ha, London, Yhdistynyt kuningaskunta
- (0)207 132 1440
- Enquiries@lycahealth.com
- lycahealth.com
1,8
Välttävä
181 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Highly recommended.
Excellent staff who were friendly, accomadating and polite throughout. Very patient and more than happy to answer any questions we had. Thoroughly recommended.
21. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Vignesh,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Friendly professional service
15. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Barber,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Doctor misdiagnosed causing unnecessary …
Doctor misdiagnosed causing unnecessary stress.
Had to go elsewhere to get a proper examination & tests and turned out the Lycahealth doctor diagnosis wasn't correct and I'm healthy.
I would never go back here.
15. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear reviewer,
We are sorry that your experience with Lycahealth was less than excellent. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. If possible, may we ask that you put in writing to us your concerns regarding your experience so we can formally investigate accordingly. Please mark your letter for the attention of Mark Judge - Operations Manager.
Very friendly and efficient..
Very friendly and efficient... need to pay a little bit more attention on administration as my date of birth was incorrect on the X-ray
Everything else excellent !
12. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Eve,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Some teething issues with booking but great when on site.
There were clearly some teething issues with the booking as there was confusion over whether I had a booking or not. One site seems to have taken the booking, but did not put it in the booking system. This resulted in >10 calls from or to me the day before my appointment. This should be easy to fix. Suggest that this is resolved as it seems a different site took the booking and Canary Wharf site were unaware of it.
My appointment, as per my confirmation email was for 1400, yet I got a call at 1359 (as i was arriving) asking if i was on my way, indicating i was late. Nothing in the email suggested that I should arrive early to complete paperwork. Suggest the email template is updated to make clear the time that we are required to arrive, if it is not the appointment time.
My treatment on site was excellent.
The facilities were modern and clean...excellent.
The staff on site were courteous, professional and helpful...excellent
My follow up request for a CD of my MRI was fulfilled within 2 hours.
11. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mark,
We are sorry that your experience with Lycahealth was less than excellent. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. If possible, may we ask that you put in writing to us your concerns regarding your experience so we can formally investigate accordingly. Please mark your letter for the attention of Mark Judge - Operations Manager.
Nice atmosphere in the clinic
Nice atmosphere in the clinic. Friendly reception and qualified specialists.
11. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Ms Tenca,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
I was very nervous of the scan and they …
I was very nervous of the scan and they made me feel at ease and talked me through it. It was quick and I had the cd of the scan immediately. The results I saw at my consultants were thorough and explained clearly
11. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Leon,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Though there were initial hiccups in …
Though there were initial hiccups in the appointment and location, the personnel were quick to resolve and make me feel special. The Admin Manager and Doctor that carried out the scan were FANTASTIC!
11. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Davies,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
I asked for MRI report to be given on …
I asked for MRI report to be given on physical copy, they made me come there with massive leg pain, when I came they didn't give me all reports, only one of the reports , I had to call few times to get that sorted, NHS has better service than this.
Process of actual MRI was better and no complains there.
10. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mr Popat,
We are sorry that your experience with Lycahealth was less than excellent. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. If possible, may we ask that you put in writing to us your concerns regarding your experience so we can formally investigate accordingly. Please mark your letter for the attention of Mark Judge - Operations Manager.
Highly Recommended
A very slick, professional and friendly environment. If I have to go back for another MRI Scan I'll happy go back here.
10. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mr C J Robinson,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
X-ray & ultra sound scans
State of the art facilities, in a convient location
10. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Joanna,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very, professional, friendly and reassuring.
9. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mr Wilkes,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent!
I would definitely recommend Lycahealth Canary Wharf. The receptionist are friendly and always very helpful. I have always been able to get an appointment that suited me. My surgeon, Amer Khan, is excellent, I could not praise him enough! My physiotherapist, Raj and Katazyna are also brilliant, as well as the other staff at lycahealth who will ask how you are etc.
8. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Sheree,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very friendly and helpful staff.
7. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Ms Muirhead,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
It was more like a hotel than a …
It was more like a hotel than a hospital. The staff were lovely and the facilities were very modern.
7. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Rogers,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Fabulous facilities
Fabulous facilities, friendly staff! Pleasure to deal with
7. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mr Hogg,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very clean place and very nice and …
Very clean place and very nice and caring people.
6. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Hall,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Extremely modern facilities
Extremely modern facilities, friendly staff and low waiting times. Very impressed.
6. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Eb2604,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Professional & extremely kind staff.
6. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Camille-fletcher,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Easy to organise without a GP referral
Easy to organise without a GP referral. More expensive than some. Receptionist apart I did not find the staff very friendly or reasssuring.
5. elokuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä LycaHealth
Dear Mrs Westlake,
We are sorry that your experience with Lycahealth was less than excellent. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. If possible, may we ask that you put in writing to us your concerns regarding your experience so we can formally investigate accordingly. Please mark your letter for the attention of Mark Judge - Operations Manager.
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