Delighted with the furniture but even more impressed by the customer service. An issue was highlighted by the company and resolved extremely promptly. Joe & colleagues very efficient & helpful. Loo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The service and quality of their produce is excellent. I highly recommend this company. My teak setting was assembled efficiently and all packaging removed. I would not hesitate to deal with them agai... Näytä lisää
Yritys on vastannut
I recently visited a friend’s home and was impressed by his Luxus garden furniture. I thought that good things were worth copying so I ordered the teek table, 6 chairs & 2 San Francisco benches.... Näytä lisää
Yritys on vastannut
I love the furniture but there have been significant problems. The chairs were badly damaged when I received them. I unwrapped them while delivery people were here but they wouldn’t take them back as... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Luxus Home and Garden are Award Winning manufacturers and distributors of sustainable, high-quality Teak Garden Furniture. Whether looking for seating for your garden or replacing your tired outdoor dining set, you're guaranteed to find the perfect match at our online store.
Award-Winning Service...
Yrityksen kirjoittama
- Luxus Home and Garden are commited to good, responsive customer service.
- We have a longstanding commitment to treat all customers with respect, support and kindness.
Yhteystiedot
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Yhdistynyt kuningaskunta
- +44333 772 9013
- info@luxushomeandgarden.com
- luxushomeandgarden.com
Autumn Days
4,7
Erinomainen
827 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent company and beautiful table
Luxus wasn't a brand I was aware of but the Oval dining table was the exact size and shape we needed and is solid wood and good value. Communication and delivery was great and we love the table - I think it looks more expensive than it was. All in all, I'd certainly recommend Luxus and will use again.
12. marraskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Thomas,
Thank you for your kind review, it is greatly appreciated and it is lovely to hear from you.
We are delighted to hear that your overall experience was a pleasant one and we are always here in the future if you need anything else.
Please enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Beautiful furniture
Beautiful furniture, good communication with the seller. I highly recommend .
Thank you
11. marraskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Anna,
Thank you for your lovely review.
We are happy to hear that the communication and the quality of the furniture was to your satisfaction, we love to hear comments such as these.
We wish you all the best and please enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Ordered a dining room set
Ordered a dining room set, came a week after ordering service great. The furniture is exactly like the photo & excellent wood. So happy with the furniture, table & chairs look amazing & the chairs are really comfy. Very happy with my purchase.
11. marraskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Fran,
Thank you for your kind words and for your review, this will be shared with the team and we are delighted to hear you are happy with your furniture!
Quality and comfort is extremely important to us and it is fantastic to hear you are pleased with this.
If you need anything else at all you know where we are!
Kind Regards
Luxus Customer Care Team
Vastaus yritykseltä Luxus Home and Garden®
Hi Lorna,
Thank you for your review, we are happy to hear of your experience.
We will pass on your kind comments to our team and we hope you enjoy your new purchase!
Kind Regards
Luxus Customer Care Team
Vastaus yritykseltä Luxus Home and Garden®
Hi Mrs Davey,
Thank you for your review, your time is greatly appreciated and it’s lovely to hear from you.
We will pass along your kind comments to our delivery crew and we are delighted to hear you are pleased with your new sideboard.
We hope you have a lovely weekend ahead!
Kind Regards
Luxus Customer Care Team
Great company and great product
Great company and great product. Communication was excellent and very happy with our new purchase.
17. syyskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi JR,
Thank you for your review and for your kind words, it is appreciated.
We are delighted to hear that the service and communication were to your satisfaction, we love to hear experiences such as these.
If you need anything else please don’t hesitate to ask and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Easy to order they kept in touch…
Easy to order they kept in touch through the delivery process and the 2 fellas that delivered were fast and polite 👍🏻
16. syyskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Mike,
Thank you for your kind comments, it’s great to hear from you.
We will be sure to pass on your words to our team and we are delighted to hear your experience was satisfactory!
Kind Regards
Luxus Customer Care Team
Gorgeous garden dining set
Lovely and very practical dining set.
Upon installation, we had 1 chair that was partly broken and some cushions with stains, but Luxus Home and Garden easily and quickly replaced them within a short time.
Meanwhile, we have treated the teak dining set with the accompanying teak sealer (at extra cost), and it looks amazing.
9. syyskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Eroma,
Thank you for your kind words and for taking the time to leave us a review.
We are delighted to hear that your query was resolved with us and we appreciate your understanding during this time. It is fantastic to hear that you are happy with your furniture.
If you need anything else we are always here to help.
We hope you enjoy your new dining set!
Kind Regards
Luxus Customer Care Team
Beautiful product
Quality products and a quick and efficient delivery, can’t wait for my next get together
20. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Joanna,
We appreciate you taking the time to leave us a review, your time is appreciated and we love to hear feedback such as this.
If you need anything else in the future you know where we are and we also look forward to seeing you again soon!
Kind Regards
Luxus Customer Care Team
Vastaus yritykseltä Luxus Home and Garden®
Hi Michael,
Thanks for leaving us a review!
We are delighted to hear you are pleased with the quality and service that you have received. Your comments will be passed along to the team and if you need anything else in the future please don’t hesitate to ask.
Kind Regards
Luxus Customer Care Team
Great furniture for a good price and…
Great furniture for a good price and customer service was brilliant.
8. syyskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Glen,
We appreciate you taking the time to leave us a review, your kind comments are extremely valuable to us.
Your experience will be passed on to the team and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Great experience with Luxus
Very good experience with Luxus. Prompt delivery and an issue with one of the chairs and a seat cover chewed up by the robot lawnmower, were resolved very quickly. Couldn’t fault the customer experience and the table looks great. Happy to recommend.
5. syyskuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Harry,
It’s great to hear from you, thank you for taking the time to leave us a review!
We couldn’t be happier that your experience and the service provided was to your satisfaction, we love to hear comments such as these.
Our team will be made aware of your feedback which is extremely valuable to us.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Excellent company communication about…
Excellent company communication about information re products.
Service feels personalised.
Furniture is lovely and of great quality.
29. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Geraldine,
Thank you for your kind review, it’s lovely to hear from you.
We are delighted to hear of your overall experience with us and customer satisfaction is very important to us, we will be sure to pass along your fantastic comments to our team.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Really fast delivery and easy to…
Really fast delivery and easy to arrange, beautiful furniture thank you
27. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Nicola,
Thank you for your lovely review, we are delighted to hear about your experience.
We hope you continue to enjoy your new furniture! If you need anything else you know where we are.
Kind Regards
Luxus Customer Care Team
Love my new Garden Furniture from…
Love my new Garden Furniture from Luxus. Beautifully finished, delivered very quickly. Quite heavy and robust [which I love], built to last. Looks great in our newly landscaped garden. Thank you.
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Luxus Home and Garden®
Hi Lisa,
Thank you for your wonderful review and we’re delighted to hear that you love your new furniture!
We will be sure to pass on your comments to the team and don’t forget we are always here if you need anything further.
Kind Regards
Luxus Customer Care Team
Stunning quality
I bought the teak extending table with stackable teak chairs.
Everything, from the initial transaction, the communication to the craftsmanship has been outstanding.
I couldn't fault a single thing!
19. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Nina,
Thank you for your kind comments and for taking the time to share your experience.
We are happy to here that you feel the service and the quality itself is outstanding, we love to hear comments such as these and we are very thankful for the review.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Vastaus yritykseltä Luxus Home and Garden®
Hi Anousha,
Thank you for your lovely review, it is fantastic to hear from you.
We are delighted to hear that the ordering process was smooth and the delivery was to your satisfaction.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Customer service was brilliant
Customer service was brilliant The chairs are excellent Nice and strong and they arrived earlier than expected So I was delighted
14. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Jane,
Thank you for taking the time to leave us a review, it’s fantastic to hear of your experience with us.
We will pass along your lovely comments to our team, we are happy to hear you were delighted with your furniture!
Kind Regards
Luxus Customer Care Team
Lovely furniture
Lovely furniture. As good in real life as online. Heavy and beautifully made. Follow up products excellent. Follow up help excellent . Only negative is the umbrella is not jet black and should have been rectangular and larger .
12. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi Ms Coelho,
Thank you for your kind words and it’s delightful to hear of your positive experience overall.
We pride ourselves on our high quality furniture so we love to hear comments such as these and we are glad the follow up help has been useful for you, rest assured we are here to continue to provide any support when needed.
Thank you for your feedback regarding the parasol, we do advertise these as a Black colour as shown in the photos on the site, with a size of 2.7m for the canopy and the pole would be circular. However, if you do wish to discuss this further we are more than happy to help. You can reach us by emailing info@luxushomeandgarden.com or by calling us on 0333 772 9013.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Delivered on time and well packaged
Delivered on time and well packaged. Helpful and friendly delivery team.
13. elokuuta 2025
Vastaus yritykseltä Luxus Home and Garden®
Hi there,
Thank you for your review, it’s lovely to hear of your experience.
We will be sure to pass on your kind comments to our delivery team and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
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