LUTHER MELBOURNE Arvostelua 

Great customer service and fix up after an exchange went wrong but sorted out in the end
Great quality clothing on the smaller size tho so size up
Very quick delivery

Outstanding customer service and flexibility with an item exchange.

Lucy was an absolute pleasure to speak to and assisted me with my queries.

Lucy, part of the customer service team, has amazing service and assisted me with returns, exchanges of size, and refunds, making my experience smooth and seamless. I love the Luther collections' amazing quality goods. Could not recommend it more, just limit the amount you wash dark colours and read the washing care carefully, as I follow the instructions, but my dark colours have faded quite a bit :(. Overall amazing company and even better customer service

I got my order wrong and there communications team on email did extremely well replying very quickly answering my questions and overall making my experience easy and fast!

10/10 service and product. Highly recommend

It fit well and looks good, it’s thick and warm.
The only detrimental problem is the fleece falls out and sticks to all clothing and sheds everywhere.

Ordered a charcoal track set (jumper & bottoms) and they sent me a black pair of bottoms. Contacted them about the mix up and sent in photos to prove they were different colour. Had Lucy tell me they were the same colour. What a dodgy run store. Don’t buy from here.

Terrible customer service, they don’t reply to emails!! I have tried to commence the return process and on their system it doesn’t show my items as being delivered, so there is no way to initiate a return. I tried to contact them immediately after my order to update my shipping address, they did not reply nor action my request. Sizing is off. So many other similar companies that have a much easier/positive shopping experience.

Great cut of hoodie!! Love the cut and also the material. I wont need another layer since the hoodie alrd makes me warm enough. Great customer service, easy to order and very smooth delivery. Keep it up Luther Melbourne!

Sooo much love for your company loveee the trackie sets i cant wait to buy another colour of the set 😍😍

Hoodie seems super cosy! They’re 100% cotton and even after a wash, I still find that it’s leaving lint across my clothes which is not my preference. Hopefully with more wear and a lint shaver we can curb this, because I love the cut of the hoodie. It’s nice to get a hoodie that fits my loooooong arms and also my shorter torso! And I’m so glad I bought it locally.

Fitted perfectly and shipped extremely quickly

Great customer service and quick response time to my questions. Thanks for your help guys.

Easy to shop and order, came within a few days. Amazing quality and fit. Best streetwear I’ve ever come across.

Good quality and trendy street wear at affordable prices; items as described.

SO COMFY and amazing quality. Great service and fast delivery

I really can only comment on the ordering and delivery process as the pants I purchased were for a birthday present and the birthday isn’t for another 9 days.
Ordering was effortless and it only took 2 days for delivery. Very impressive!

It was easy to get exchange an item and was complete in no time. The fit and quality of the trackies are also amazing and definitely will buy more colours.

Have not received a tracking number and items