I made a mistake when ordering as I was way too excited. I emailed costumer service and they were so responsive to change it! Everyone makes mistakes and during packing the original one I had ordered... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Super fast shipping. Customer service was easy to get in contact with when i had an issue and fixed the problem quickly! Product fit my mare perfectly and could be used right out of the box with how s... Näytä lisää
This brand was recommended to my daughter by her coach and another rider. They said the quality was top-notch for a cheaper price point as compared to other brands. We ordered a nosebandless... Näytä lisää
Professional fast service, quick to post orders. The website is easy to navigate. Their products are of high quality yet do not break the bank. I highly recommend purchasing from Lumiere Equestrian. I... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
QUALITY, COMFORT AND PERFORMANCE. Lumiere is home to top quality leatherwear designed for the discerning horse and rider. Our products are handcrafted from premium leather, meticulously designed for comfort and performance. We specialise in anatomic styles that avoid pressure points and allow freedom of movement. This means that all of our bridles feature gel-padded monocrown headpeices that are cut away from the ears, and evenly distribute pressure across the poll. Now with warehouses in Australia & the USA, and stocked in retailers across the globe.
Yhteystiedot
4a/108 Tolley Rd, 5096, St Agnes, Australia
- +61 459 787 260
- CUSTOMER@LUMIEREEQUESTRIAN.COM
- lumiereequestrian.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product and service is exceptional…
Apart from a beautifully made soft leather bridle, it fits lovely. Customer service also altered my order when I had forgotten to include the free leather balm. So grateful as that is also a wonderful product.
Excellent Customer Service
I contacted customer service about an issue with the crystals in my bridle. I received an immediate response and was sent out replacement parts right away. Super helpful and friendly. Thanks.
In my urgent search to find a noseband....…
In my urgent search to find a noseband for double bridle that would be functional and not take up my German Riding Pony's whole face...I reached out to the very helpful people at lumiere and was guided to this noseband and it was just what I was looking for
I am a first time Lumi purchaser
I am a first time Lumi purchaser - I had heard incredible things but the price point always held me back slightly.
However, I got a gorgeous small bridle on sale, which is so soft, and has the most beautiful detail. I brought a pair of padded reins, which are so soft, an absolute luxury to ride with.
I am now looking at purchasing another few bridles for my other horses, they are such great quality, and so soft that I wouldn’t hesitate the price anymore.
I wish I joined the Lumi family much sooner!
Top quality service and products
Bridle arrived earlier than expected. Beautiful bridle, high quality. Fits beautifully and suits her perfectly. Would highly recommend and will be purchasing again.
I recently purchased a Bridle online…
I recently purchased a Bridle online from Lumiere for our new OTT horse. This is my second online purchase from Lumiere. The process is always quick, easy, and reliable. I’m very happy with their service and will continue to buy from them.
Full Name: Nicole Entz, WA
I love Lumiere Bridles
I love Lumiere Bridles. The quality of the leather is beautiful and soft against the horses skin. The browbands are so gorgeous and really stand out. I have no problems with sizing. I even bought a Lumiere girth because I love the bridles so much and it's fantastic.
Delivery is fast and efficient.
Beautiful bridle with quality packaging. I also appreciate that it included a bridle bag.
Beautiful bridle with quality packaging.
I love lumiere!
Well made!I love their products and customer service is great. 10/10 will buy again!
Love the bridles
Love the bridles, speedy shipping and great customer service.
Product as described and prompt…
Product as described and prompt shipping. Browband was good quality but the design (snaps) didn't work for what I needed but would shop here again.
Fantastic Bridles!
Reasonably fast order processing and a lovely quality bridle. Being able to mix + match pieces to customise fit is an absolute game changer for those horses that are between sizes!
Bridle
I just purchased another bridle. Love it.
We did however have a small issue with a clip. When I emailed this was sorted out straight away.
Thank you
Great Products Great Customer Service
Easy to order and arrived promptly
Easy to order and arrived promptly. Beautiful product.
I absolutely love the bridle
I absolutely love the bridle, reins and leather cleaner I got. Very good prices and customer service! Will be buying again.
Luminere Equestrian
I recently purchased a browband from Lumiere Equestrian and while I hit a sizing issue, their customer service completely won me over.
The product itself was beautiful, but the clips didn’t stay secure for my setup and I needed a quick solution before an upcoming ride. The team responded fast and, instead of sticking strictly to policy, offered a creative option — crediting my purchase toward a different bridle and covering postage on the new item.
That kind of flexibility and genuine care is rare. What started as a frustrating situation turned into a really positive experience.
Lumiere delivers not just on quality, but on customer service — and that’s what keeps me coming back.
When XF is only Full
I purchased warmblood/XF sized reins from Lumiere for my long necked warmblood. Unfortunately their XF size compares to normal length reins in other brands. I know, it's my fault because I didn't look at the size guide before I purchased.
Amazing quality leather and bridles!
Great customer service and such amazing quality leather. The padding on the bridles is amazing and so soft. Very quick delivery. Will definitely be purchasing from them again!
After receiving my beautiful new…
After receiving my beautiful new bridle, I noticed that there was a small issue with the browband. I contacted Lumiere and they responded immediately. The issue was resolved and I couldn't be happier. My boy looks amazing in his new bling!
Really beautiful and high quality…
Really beautiful and high quality bridle. I love the clip browbands. The delivery was prompt and I am overall really happy with my bridle so far!
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