THIS IS THE MOST ANNOYING PRODUCT I'VE EVER USED Seriously, this is a good product that you acquired, and it's simple enough but it does the job. The people that use your product are in a hurry. We... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very powerful tool, fully integrated in PowerPoint, very easy to create beautiful tile charts that would took hours manually. So much time and money saved by using Office Timeline, I think with only o... Näytä lisää
Yritys on vastannut
Product integrates seamlessly with Powerpoint. Enables creation of very professional timelines with minimal learning. Very intuitive. Would give 5 stars if/when a few of the features are made a littl... Näytä lisää
Yritys on vastannut
As a contract project manager I use OfficeTimeline online version. Being in to cloud it can follows me from client to client. Easy to use, seamlessly produces beautiful PowerPoint presentations of m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lucen Software
Yrityksen kirjoittama
Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.
The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.
By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.
Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.
See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com
The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.
By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.
Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.
See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com
Try Lucen risk-free
Your satisfaction matters to us.
Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.
Yhteystiedot
1916 Pike Place Ste 12 #1325, 98101, Seattle, Yhdysvallat
- sales@lucensoftware.com
- lucensoftware.com
3,8
Hyvä
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication tool, small glitches
For weekly presentation updates, this tool allows me to do 5min edits and have it done. My whole team of project managers adopt it since its easy to replicate and the impact is great.
Small glitches to work on improving: If you make an edit (lets say, color of a bar) outside of the Edit Timeline function, the tool will override the change and will return it to its previous version. Better integration with MS PPT can be achieved.
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hello Gabriel! Thank you for choosing Office Timeline and for your review. I am glad to know that it saves time for you and your team.
You are right, changes done outside of Office Timeline's interface can only be remembered by the app if you click on Accept Changes, here's a support article about this feature:
https://support.officetimeline.com/hc/en-us/articles/204393578-Make-manual-changes-in-PowerPoint-and-save-them
We are continuously working on improving the current integrations along with adding new ones so please make sure to update the app when prompted to. Thank you!
Best wishes,
Sebastian Stingu – Head of Marketing
Office Timeline is a simple and Powerful tool
Office Timeline is a simple and powerful tool. It helped me break down and share complex sequences to various stakeholders based on project needs, from primavera p6 to a more user-friendly timeline.
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Thank you for your purchase and 5-star review of the Office Timeline add-in, Akash! I am stoked to hear that the tool has helped you effectively visualize complex plans through summary views that could be easily presented to various audiences.
Best wishes,
Sebastian Stingu – Head of Marketing
Excellent piece of software
Excellent piece of software, constantly being enhanced. Saves me hours of time working on project presentations. Very good and responsive customer support.
12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hello, Frank!
Thank you for choosing Office Timeline and for your kind review of our product and services. We are thrilled to learn that you find the add-in to be an effective, time-saving tool for presenting project plans, and that you are pleased with its productivity and the level of customer support service received.
Best wishes,
Sebastian Stingu – Head of Marketing
This is a glorified ppt template
This is a glorified ppt template. I ordered over two years ago and they enrolled me into a subscription model without my knowledge, kept my CC on file without my knowledge and had to get my bank involved to block their charges.
Update: since I’m not able to reply to responses, these are new features your company has rolled out. 2 years ago, they did not exist, 1 year ago you couldn’t even connect to a person to talk to. The amount of marketing emails your company also sends is egregious and had to be marked as spam as I also never opted to enroll into. And why would I be looking to opt out of a subscription I never signed up for?? If you are looking for timeline software: Monday.com, Smart Sheets, and even Power Point (as they have a similar template) are better options .
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Thank you for taking the time to review the Office Timeline add-in and I am sorry for the inconvenience.
Office Timeline strives to be an ethical company, and that is why the following have been standard procedures for years when it comes to Auto-Renew-On subscriptions:
1. You can set Auto-Renew to ON/OFF at checkout, when making the initial purchase.
2. You can always log into your account and turn Auto-Renewal ON/OFF.
3. 6 months into your 1-year subscription, when Auto-Renew is set to ON, we send you a reminder that you can turn it OFF if you want to.
4. 30 days before license expiration, we send you an email reminder that the license will Auto-Renew if it is set to ON.
5. 15 days before license expiration we once again send you an email reminder that the license will Auto-Renew if it is set to ON.
6. We offer a 30-day money-back guarantee, no questions asked.
It seems that you have missed our notifications but that's not a problem as you can always ask for a refund by writing to our support department: support[at]officetimeline.com or by opening a support ticket: https://support.officetimeline.com/hc/en-us/requests/new
We do not want to take money from people who are not planning on or don't find value in using them. That is why I encourage you to use one of the above options in order to get a refund. Thank you!
Updated to answer customer's reply from March 21
Hello again! Unfortunately, TrustPilot doesn't allow us or the reviewer to directly reply to a particular answer within a thread.
We understand that you did not want to renew the Office Timeline subscription and we are sorry that our product hasn't brought value to you. This is why I informed you about the possibility of requesting a refund. I would have asked one of my customer support colleagues to contact you directly to process this refund, but your review is not associated with any e-mail address or full name that we can use to search for your account within our database. So, once again, we rely on you to reach out to us at support[at]officetimeline.com with regards to this matter.
I also need to make some clarifications towards some of your statements, specifically with regards to:
1) Not being able to opt out from a subscription that you never enrolled into.
Office Timeline is a software-as-a-service type of product. It comes as a freemium model AND two paid editions. For you to be charged by us means to have purchased a subscription for any of the two paid editions (Office Timeline Pro or Office Timeline Pro+). Purchasing a subscription for any of these two involves a series of mandatory AND intentional steps: choosing one of the two paid plans, adding it to one’s basket, proceeding to checkout, entering email address (if the user hasn’t already created an account beforehand) along with payment details, and confirming the purchase.
We could never “enroll” anyone to any of our subscriptions without their knowledge as the process is multifaceted and requires the user’s input and consent several times along the way.
2) Not receiving our Renewal notifications because these were not in place.
We have used this system from the very beginning to ensure that everyone’s aware of our renewal policies and get to decide whether they extend their license with Office Timeline or not. Here’s a review that another customer left back in 2016 to express satisfaction with our notification system in terms of renewing one’s subscription:
https://www.trustpilot.com/reviews/56edbfc50000ff0009478e60
Since you mentioned that you marked our emails as spam, this may explain why you didn’t receive your renewal reminders. It may be possible that you marked as spam not only our marketing e-mails, but our customer service ones as well.
Either way, you can reach out to support and ask for a refund and always use the freemium model that we offer.
Best wishes,
Sebastian Stingu - Head of Marketing
I really like the tool
I really like the tool. For me as a program manager to helps to present my master schedules and communicate to stakeholders, customers and team members. The visualization abilities make it quite easy to communicate effectively.
1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hi, Jaco! Thank you for being an Office Timeline customer and for rating the add-in with 5 stars. We are delighted that the tool brings value to your work as a program manager, helping you to effectively visualize, present, and communicate your master schedules to stakeholders, customers, and team members.
Best wishes,
Sebastian Stingu – Head of Marketing
The tool creates very nice visuals to…
The tool creates very nice visuals to show in meetings and present to management. It helps to provide a clear picture of where projects are and highlight changes
29. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Thank you, Sue, for using the Office Timeline add-in and for your kind feedback on its productivity and output as a project plan presentation tool. We are happy that our product helps you create and showcase visually appealing project status reviews to your management.
Best wishes,
Sebastian Stingu – Head of Marketing
Easy understanding for recipients
The best thing is the GUI of the outcome which is easy for receivers to understand. I miss one thing. In the end of a project I'd like to show planned vs actual outcome. It would be nice if I in the data window could create outcome-lines which in GUI would be 0 line spacing between it's parent and have a thinner bar.
22. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Thank you for purchasing and reviewing the Office Timeline add-in, David! It’s great that the tool is helping you create quality project plans that are easy-to-understand for your audiences.
In terms of having the option to display a planned vs. actual baseline on your graphic, it is one of the main priorities on our product development roadmap. As we strive to continuously improve the product, we regularly release new features and enhancements. Whenever such additions become available, you will be notified in-app and prompted to update your add-in build to the latest version so you can access these new functionalities.
Meanwhile, as a workaround, here’s what you can do to show task progress in a manner similar to that of a baseline:
• In the Edit Data window, add your tasks and then duplicate them (use task titles that will allow you to pair them easily as Actual – Planned);
• Use the Timeline View’s drag&drop functionality to move the paired tasks one above the other;
• Adjust the dates of the paired tasks so that they reflect their planned vs actual progress;
• Use the associated option under Task Shape from the Style Pane to set the spacing to Narrow and then click the up-down incremental arrows below to decrease the spacing to the lowest value possible.
I hope this will help. For further assistance with any of the tool’s features, please don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly be of service.
Best wishes,
Sebastian Stingu – Head of Marketing
I really love the interface
I really love the interface, the ease of use and customizable templates.
The thing I would like to see improved is the constant "jump-backs" of Title locations and font sizes, after I've made the slightest change
18. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hi there! Thank you for taking the time to review the Office Timeline add-in and provide feedback on its functionalities. We are glad to know that you are pleased with our product’s usability, interface, and customizable templates.
With regards to having the layout of various timeline elements changed after applying an edit, please note that the add-in can handle a variety of custom changes, but there are some that it doesn't support. This is why I recommend that you click the “Accept” button on the Office Timeline ribbon whenever making such amendments on the visual.
By doing so, the manual edits that are supported will be saved (and kept even when updating a date or other objects on the graphic), while any formatting that is not supported will be reset to default. A solution for the latter case is to make these unsupported manual changes right at the end, after you've finished editing your graphic.
Best wishes,
Sebastian Stingu – Head of Marketing
Does exactly what advertises
Does exactly what advertises, now we took it as a standard tool in our PMO.
15. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hello Angel!
Thank you for your purchase and 5-star review of the Office Timeline add-in! I am stoked to learn that our product has meet your needs and that it has proved to be a reliable tool worthy of being adopted by your organization.
Best wishes,
Sebastian Stingu – Head of Marketing
Timeline = Best
It's an excellent App easy to create great-looking charts.
7. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Hi Mohamad! Thanks so much for this awesome review of the Office Timeline add-in. We are thrilled that you consider our product to be a quality project chart maker, and that you are pleased with its output.
Best wishes,
Sebastian Stingu – Head of Marketing
The timeline maker is easy to use (I…
The timeline maker is easy to use (I used the Powerpoint version). It re-adjusts the items on the timeline well most of the time. It does sometimes lack in formatting -- I found the lines connecting flags to the timeline too thin to show up well when printed and there was no way to adjust them. Overall, this has save me a lot of time.
5. helmikuuta 2024
Vastaus yritykseltä Lucen Software
Thank you, Shirley, for choosing Office Timeline and for taking the time to review the add-in. We are delighted to hear that you are pleased with the tool’s usability and integration with PowerPoint.
Regarding the ability to make your milestone connectors thicker and more visible, this is not yet possible from the add-in’s Style Pane. However, you can use PowerPoint’s native controls to increase the thickness of your connectors by following the simple steps below:
• Select all the connecters by long-pressing the CTRL key and then clicking on the intended items;
• Under the “Shape Format” tab on the PowerPoint ribbon, click on “Shape Outline”;
• Select “Width” from the dropdown menu that appears next, and then choose the desired thickness of your connectors from the list of available options.
Once you are ready, please make sure to click the Accept button on the Office Timeline ribbon. The add-in can handle a variety of custom changes, but there are some that it doesn't support. When clicking Accept, the manual edits that are supported will be saved (and kept even when updating a date or other objects on the graphic), while any formatting that is not supported will be reset to default. A solution for the latter case is to make these unsupported manual changes right at the end, after you've finished editing your graphic.
I hope this will prove useful to you. For further assistance with any of the add-in’s functionalities, don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly help you.
Best wishes,
Sebastian Stingu – Head of Marketing
easy and understandable
easy and understandable
limitied options to change scale of timeline
23. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Thank you for taking the time to review the Office Timeline add-in, Lorenz! I am happy to learn that you find our product to be an intuitive and easy-to-use tool.
If you want to enjoy more flexibility in terms of the units displayed on the timescale of your visual, you can:
• Choose to show fiscal years on the timescale. By default, Office Timeline calculates the timeline scale based on the calendar year (January-December). If your organization’s fiscal year (FY) starts on a different month than January, you can easily configure the add-in to show your custom FY on the timescale. The support article below will explain how to do so:
https://support.officetimeline.com/hc/en-us/articles/360052208594-Show-fiscal-years-on-the-timescale
• Display multiple timescales on your timeline for a more refined calendar. For a simple step-by-step guide on how to use this functionality, please see the following support article:
https://support.officetimeline.com/hc/en-us/articles/1500010105801-Display-multiple-timescales-on-your-timeline
I hope these will prove useful to you. If you need further assistance with any of the add-in’s features, don’t hesitate to contact us at support[at]officetimeline.com – one of our representatives will gladly help you.
Best wishes,
Sebastian Stingu – Head of Marketing
Great app that saves a lot of time when…
Great app that saves a lot of time when creating project reports. I used the free version at first to and decided to go the full version as it turned out to be really helpful.
29. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Hello Jan!
Thank you for using the Office Timeline add-in and for your kind feedback on its functionality as a project planning tool. It’s great to know that our product helps you save time when creating project reports, and that it brings value to your work.
Best wishes,
Sebastian Stingu – Head of Marketing
Vastaus yritykseltä Lucen Software
Hi David! We’re so happy to know that you are pleased with our product’s productivity and usability. Thank you for using the Office Timeline add-in and for rating it with 5 stars!
Best wishes,
Sebastian Stingu – Head of Marketing
Excellent
Excellent, a welcome addition to powerpoint.
Ideal for quick updates, and top level overviews of projects.
23. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lucen Software
Thank you for purchasing the Office Timeline add-in and for reviewing it so kindly, Martha! I’m very glad that you find our product to be a quality PowerPoint plugin that helps you to quickly create and update project overviews for your executive audiences.
Best wishes,
Sebastian Stingu – Head of Marketing
Excellent piece of software that is…
Excellent piece of software that is simple to use and provides a great visual.
22. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Thank you, Becky, for being an Office Timeline customer and for your lovely feedback on the add-in’s usability and output. We are stoked to know that you consider our product to be a quality, easy-to-use tool that helps you create good visuals.
Best wishes,
Sebastian Stingu – Head of Marketing
Easy to use tool.
19. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Hello Syed!
Thank you for your purchase and 5-star review of the Office Timeline add-in. We are delighted that you consider our product to be an easy-to-use tool.
Best wishes,
Sebastian Stingu – Head of Marketing
Support and Training
I am new to Office Timeline and even after watching the quick start tutorial, I had difficulty making my PPT timeline. However, I emailed my questions to Office Timeline support and received a reply in just a few business days. The answers Office Timeline provided were helpful. I also attended the 30-minute QuickStart webinar and learned a lot more than in the initial tutorial. I have signed up for the Best Practices class and look forward to that webinar.
17. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Hi, Kris! Thank you for choosing Office Timeline and for taking the time to provide such lovely feedback on our product and services.
We are aware that it takes our add-in's users time to learn how to fully master it. To support them in this endeavor, we’ve put together a comprehensive training center with dozens of how-to articles and video tutorials (https://support.officetimeline.com/hc/en-us?), also offering free webinars and demo sessions during which one of our Timeline Experts introduces newcomers to the functionalities of the tool and addresses their questions. Last but not least, our technical support team is at your service whenever you need assistance. Simply reach out to support[at]officetimeline.com for help with any queries related to the product.
Best wishes,
Sebastian Stingu – Head of Marketing
Fast and easy to use
I found the tool very easy to use, and the personalized support with training was excellent!
17. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Thanks so much for this awesome review of the Office Timeline product and services, Matthew! We are thrilled to know that you are pleased with the tool’s usability and our learning and support services.
Best wishes,
Sebastian Stingu – Head of Marketing
Office Timeline is very user-friendly…
Office Timeline is very user-friendly and I love the import/export features. The ability to export to Powerpoint is very helpful for executive presentations and updates. For future consideration, it would be great to be able to (1) add multiple projects under one workspace/area and (2) pull those into a dashboard.
17. tammikuuta 2024
Vastaus yritykseltä Lucen Software
Thank you, Sarah, for using the Office Timeline add-in and for kindly reviewing it. It’s so great to hear that you are pleased with the tool’s usability and import/export features.
We strive to continuously develop the product by regularly releasing new functionalities and enhancements. So I greatly appreciate your feedback on the areas which could be improved and will forward it to our dev team to be taken into account for future releases. Whenever new developments within the add-in become available, you will be notified and promoted to update your build to the latest version so that you can enjoy those specific improvements.
Best wishes,
Sebastian Stingu – Head of Marketing
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.