Lowe & Sons Arvostelua 167

Excellent service, communication, friendliness of staff, surroundings.
And the item I bought was excellent as well.

Very helpful staff.

Excellent service from the very informative friendly staff. I used their repair service and can’t fault it.

Staff member spoken to was friendly, helpful and knowledgeable. There was no pressure to make a decision, alternative options were discussed and it felt that my custom was valued.
The customer service was, as has always been the case on previous visits, excellent. Thank you.

After almost 30 years, my wedding ring had become worn and too tight on my finger. A major complexity is that the deign involves 2 concentric rings mounted together, where the narrower ring ‘spins’ around the wider one. For a very modest price, Lowes were able to increase the size of the main ring and marry it with the second, which now fits snugly and yet still spins freely. An excellent repair - I am delighted how this turned out.

The staff were very knowledgeable and nothing was too much trouble. My purchase wasn’t rushed and no pressure to buy. Would definitely recommend this jewellers for that special piece of jewellery. I would definitely use again.

Courteous knowledgeable service.

Bought a beautiful rose gold ring, service was exceptional. Thank you

Helpful staff who gave good advice and kept to the agreed timeframe.

Helpful and knowledgeable

Thank you for providing me with a great choice when choosing a present for my family.
Will return in the near future

Always a great pleasure to do business with Lowes

Great friendly advice and service. Look forward to our next visit to Chester ...so we can purchase another piece!

Excellent service from start to finish. We were looking for an eternity ring with certain requirements. Lowes made contact with their local supplier & a ring was delivered to the shop. All staff were knowledgeable, polite & friendly. A special shout out to Orla, who went the extra mile.

I needed advice on how to solve the problem of my wedding ring falling off, particularly in this cold weather, - it had been resized several times. They advised that nodules could be put inside the ring to provide additional friction. Brilliant solution.

Knowledgeable and friendly staff.
Always a pleasure to visit such a beautiful shop.

Helpful and friendly staff. Clear advice. Reasonable price and good quality of work

Lowe & Sons always delivers excellent service and a fantastic selection of antique jewellery, including pieces with Chester hallmarks. Over the years, they’ve maintained a high standard, and their shop truly stands out in Chester. On a recent visit, I purchased a beautiful silver necklace and was impressed once again by the friendly, professional service. It's great to see this gem of a store still thriving! Four stars.