Lovepop Cards Arvostelua 

1 091
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Original order lost in mail and never received. Love pop Happiness Team responded to request for assistance. After a few communications a replacement order was processed with tracking number. Order r... Näytä lisää

Saanut 5/5 tähteä

I have a Stash Pass subscription which is delivered to my PO Box but I also ordered the special 3 pack Favorites Bouquet of artistic flowers which I had sent to my house. I've been busy and forgot to... Näytä lisää

Saanut 5/5 tähteä

I had a missing part of my order and when I contacted customer service, they were on it immediately and had the missing piece shipped almost immediately!!! Great customer service like that is what ma... Näytä lisää

Yrityksen tiedot

  1. Lahjatavaraliike
  2. ja myös
  3. Askarteluliike

Yrityksen kirjoittama

A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(1 091)

219 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Singing Cats at a Birthday and a Preview of the Song

I was very interested in the cat birthday party card, which was a pop-up that came with a song. I wasn't able to figure out how to listen to the song in a preview, and so complained in my review giving it only two stars. Within moments customer service contacted me with instructions as to how I could hear the birthday song in a preview! My bad!

The card is beautiful, the song is wonderful and the service is phenomenal

1. elokuuta 2026
Saanut 5/5 tähteä

My cards

I like the selection of cards. They are fun, cute, and long lasting especially the flower bouquets. They have cards for every occasion. Also, the colors are great. I intend on purchasing more cards from Lovepop. I enjoy their creative sense.

30. heinäkuuta 2026
Saanut 5/5 tähteä

Terrific company

Terrific company! My cards were of great quality and absolutely undamaged by shipping. And unlike so many online shops I was able to reach them by phone quickly for a question. I wasn't sure when to expect my delivery and they assured me it would arrive that day. It did! They even sent an email to follow up to make sure all was well. I will order from Lovepop Cards again. Great experience overall!

21. heinäkuuta 2026
Saanut 2/5 tähteä

$5k + Down the Toilet!

After spending $5k+ over several years and enjoying the cards very much, I was sent a points notification email and a link to purchase additional cards. The link did not match up with the email. Customer care email was the worst I have experienced. They advised to purchase the large card order and that they would fix it later. So spend my money and hope that an offshore call center staff member would accept my word of the issue. They simply needed to correct the link or the online order BEFORE i submitted payment and they chose not to. I finally sent a letter (4/2/26) to John Wise and Kathryn Stewart - Corporate Office in Massachusetts. NO response as of this date. Will be spending my large card budget elsewhere. Sad situation that a great product can go down the toilet because of bad customer service. **In the response, LovePop clearly either didn't read the review or don't care. The initial Customer Care communication was the worst I've experienced and the reply is to "give our team a call". So it is clear that either this is an AI Response or the Human did not clearly read the initial communication.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Lovepop Cards-logo

Vastaus yritykseltä Lovepop Cards

Hi MJ,

Thank you for sharing your feedback, and we sincerely apologize for the experience you had with us. This is certainly not the standard of service we strive to provide.

We would love the opportunity to make things right. Please give our team a call directly at (888) 687-9589 between Mon–Fri: 8 AM–8 PM EST and Sat–Sun: 9 AM–6 PM EST so we can look into your situation and help resolve this for you as quickly as possible.

Saanut 5/5 tähteä

Kind & understanding customer service!!

I've ordered from Lovepop Cards quite a few times so I knew when I needed a beautiful card for the passing of a pet in our family, I turned to them. I was sad when I hadn't received it, however, with the help of their customer service, they double-checked my address and have sent me a replacement and expedited the shipping! I am so grateful for Mary who was extremely helpful from the very beginning. Not only are their cards gorgeous, their customer service is amazing as well. HIGHLY RECOMMEND!! ♥ Carla

8. heinäkuuta 2026
Saanut 5/5 tähteä

The Customer service was terrific in…

The Customer service was terrific in responding to my request to replace a card that did not match the quality of the image of the same one on their website. Super fast response and solution-oriented. I greatly appreciated that they sent a replacement card that I could pick from their collection, since I had to mail the card I'd ordered, even if it was not as expected, because Father's Day was around the corner, and I didn't need a duplicate of the same Father's Day card for future years.

22. kesäkuuta 2026
Saanut 5/5 tähteä

I had an outstanding experience with Lovepop Customer Happiness, Dave and Ash

I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name.

When I called the store to ask about a specific product, Dave immediately put my mind at ease. He confirmed that the item I wanted was in stock, made sure I could pick it up right away, and honored the advertised price. His reassurance and attention to detail made the entire process completely stress-free.

What really stood out was how attentive and thoughtful Dave was. He followed up, answered all of my questions, and treated both me and my family with genuine kindness and respect. It's rare to receive customer service that makes you feel so valued.

Ash was also very attentive when my family visited the store.

Thank you, Dave, and thank you, Ash and Lovepop, for making this such a wonderful experience. Because of the outstanding service we received, my family and I will definitely be coming back again and again. Highly recommend!

25. kesäkuuta 2026
Saanut 5/5 tähteä

Wonderful product

Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased was for my dad for Father’s Day. The cards are unique and special compared to your average card. Definitely recommend this company!

23. kesäkuuta 2026
Saanut 1/5 tähteä

Don't waste your time, just go with Amazon

Company promises a 3-5 shipping time and I have been waiting for 2 weeks to receive one card for Father's Day. If you want to track your order, they ask for more money to have access to that information. Reach out to customer service and get told that it's a 3 day wait before you can speak to anyone. Try to just cancel the $16 card and am unable to since apparently it got shipped SOMEWHERE but who knows where. I would never recommend this to anyone when you can get something similar off of Amazon for at least half the price and tracking that requires zero extra money.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Lovepop Cards-logo

Vastaus yritykseltä Lovepop Cards

We are so sorry to hear about this frustrating experience, Heather. We always want your cards to arrive in time for your special moments, especially for Father's Day, and it is incredibly disappointing to hear about these tracking and customer service delays.

We would love the chance to make this right for you. Please reach out to our Happiness Team directly at hello@lovepopcards.com or call us at (888) 687-9589 so we can look into your order and find a solution.

–Lovepop 💌

Saanut 5/5 tähteä

everybody is great

everybody is great ! Thank you

16. kesäkuuta 2026
Lovepop Cards-logo

Vastaus yritykseltä Lovepop Cards

Thank you so much, Richard! We are absolutely thrilled to hear that you think everybody is great. Your kind words mean the world to our team, and we truly appreciate your support!

–Lovepop 💌

Saanut 5/5 tähteä

Works of Art - Works of the Heart!

I received 2 daisy cards and I love them! They are so beautifully made, I belong to the P.E.O. Sisterhood and our flower is the marguerite - the DAISY! Our two retirees, who I am giving these to, will treasure these works of art - works of the heart! I am very glad to support Vietnamese artists. I will be ordering more Lovepop Cards, for sure! I want some, too!!!

14. kesäkuuta 2026
Lovepop Cards-logo

Vastaus yritykseltä Lovepop Cards

Thank you so much for sharing the love, Janet! We are absolutely thrilled to hear that our daisy cards are perfect for celebrating your P.E.O. Sisterhood retirees. It means the world to us that you appreciate the beautiful craftsmanship of our artists and view them as "works of art — works of the heart!" We can't wait to help you pick out some cards for yourself next time!

–Lovepop 💌

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