Louvelli Arvostelua 

Placed an order for 2 sweatshirts. Order say delivered but never received.
Company accused me of lying and point blankly refused to give me a refund or even re send order out.
No proof of delivery just what there delivery company have told them. Delivered at 01.34am supposedly.

Absolutely shocking customer service. Very rude. Just kept repeating themselves..

DO.NOT ORDER FROM THIS COMPANY

Absolute crooks. 2 months and still waiting my refund despite numerous communications. Avoid!!!!

Awful, poorly fitting jeans, nothing like the pictures, fabric cheap. Wish I could give a zero review. AVOID. Hopefully they will be forced to stop trading and scamming people. Wish I had read these reviews before parting with my money. Disgusting that they won't refund either. I believe they are drop shipping from Ali Express, the same jeans are listed on their site. There's no transparency in their advertising, Trading Standards should be investigating them and safeguarding the public. I'm livid.

Absolutely horrendous quality & customer service is even worse!
Didn’t even realise I was buying a fake branded hoodie as my daughter didn’t notice the back of the item! Avoid like the plague!!!!

Very very poor customer service and returns policy. I really would recommend that you do not shop at this outlet.

Item of poor quality, poor material quality, and was unable to return it. I was only offered 25% of the money back.

Very disappointing

if i could rate less if i could, honestly the worst quality took 4 weeks to come completely different colour design was off and just unhappy with this purchase in general.
DO NOT BUY FROM HERE!!

Would give them a minus rating if possible . Misleading adverts and poor to rubbish quality items received after 6 weeks ! Company refusing to give a refund . DO NOT BUY FROM THEM . Clothes are only fit for the bin. Terrible cheap material with “fake” stuck on branding ! How can they be allowed to trade and sell such rubbish !!!!

Ordered 2 hoodies, they arrived completely different from the pictures online. Awful quality, customer service will only offer 25% refund, do not order from this company!!

Couldn’t give zero stars otherwise I would. Cheap nasty products and will not accept a return as ‘it’s what you ordered’ - utterly disgraceful

Awful. SCAM. NO RETURNS

DONT BUY THIS RUBISH

Complete con. Awful quality, fake goods. Dirty hoodie arrived with 5 holes in it, made with cheap material with fake logos ironed on. Completely fraudulent company. Reporting to police.

Never received an email confirmation. Hoodie arrived is clearly a fake and very poor quality. Asked to return to receive a refund. As I could not provide an order number due to the fact I never received an email confimation they could not trace my order. I provided a screenshot of the payment from my bank statement as evidence. Still kept asking for my order number which I could not provide as they never sent me an email confirmation. Am now stuck with a fake hoody that my daughter will never wear. Do not order from this company. Wish I had read all of these reviews before I wasted my money

Provided me some denchers when I ordered a hoodie. Refused to take responsibility and won’t give a refund!!!

Scammers avoid this company hoodie arrived damaged stiching terrible very poor quality and they have refused to refund me complete Rob dogs!!! AVOID

No returns, bought two hoodies the same size…..one fits and one is way to small. You have to email to get a return address and then pay for shipping to China! and hope one day you get a refund. I really wouldn’t bother!

Misleading Webiste Images
The item advertised was an image from a repuatable brand (only realised afterwards). The item received looked nothing like the item on the website. The buttonhole of the jeans was even sown up. After contacting them I was told this was standard maufacturing practice. They have refused to give me a refund despite advertisng 30 day money back guarantee. DO NOT BUY FROM THEM

Have been emailing the company to try and cancel my order yet no reply despite the fact my order hasn’t been shipped.

Terrible terrible quality. Photos on the webpage are not their own. They don’t refund - items arrived late, ripped and with make-up stains but weren’t actually wearable in the first place unless you like your clothes sewn up like spaghetti junction with contrast stitching. A beginner’s sewing class would give them a run for their money. AI responses to emails and exorbitant costs to ship returns to China as there is no UK option. Don’t fall for it!

SCAM!!! Clothes look nothing like pictures. They refuse to refund if opened?? Then when they agree you have to pay the shipping back to China

I had saw this brand in a TikTok ad which I have seen with many other reviews, it’s a shame as people aren’t being made aware that this is a scam.
First off it took a long time to get here, the quality is absolutely shocking. I had paid £30 for a hoodie that is pure plastic and the printing is awful. The customer service team are useless you can’t return unless the item hasn’t been opened and even then you have to pay for it and isn’t worth returning. They offered me 30 percent of my money back without returning, I would have probably got less if I had actually returned it. I luckily got fully refunded from my bank, but I am
annoyed that they get to keep that money! Do not buy from here