Louvelli Arvostelua 

SCAM!!!! do not order from here it is a joke. they don't except refunds either if you've opened your package... the hoodie i bought i actually laughed out loud at how bad it was. complete scam. stay away

I am howling!!!! with laughter!!!! at how hideous these hoodies are and how badly scammed I’ve been.
So, 1. The hoodies took forever to arrive, to the point I totally forgot I had ordered them. 2. I tried contacting the brand to ask for an update and have received no response. 3. They eventually arrived, and the material is so bad. It’s cheap, shiny and has been sublimated printed. I didn’t even order a printed hoodie. 4. I ordered grey hoodies and have received two navy hoodies. 5. The fit is ssssso bad and TINY!! I usually wear a small but I like the oversized fit so ordered a LARGE but it’s more like an x-small. 6. It came in cheap packaging and packaged in supplier packaging.
Plus side, thankfully I have received my money back and it’s given me a good laugh!!

After waiting a month I finally got my hoodie ive been waiting for I would have through it would been a bad make but the hoodie it’s self is super comfortable!
But the print looks quite cheap and it’s more like stuck On then put on like the photo was! But over all the quality of it is really nice

DO NOT PURCHASE FROM LOUVELLI
This is the worst online shopping experience i’ve had! Firstly, they state they will ship within 24 hours - i waited weeks
Secondly, their ‘refund policy’
THEIR MISTAKE - (sending the wrong item to me) YET THEY HAVE TAKEN MY MONEY and will not provide a refund ???
Shocking - they are a scam company so don’t purchase !!!

SCAM! DO NOT BUY FROM THIS WEBSITE!
They do not refund or send the correct items
False advertisement on the website

Order still not arrived - placed two weeks ago now and I even paid extra for shipping protection. I fell into a tik tok trap where they were using someone else's video to promote their hoodies - COMPLETE SCAM!!
Emailed them twice asking for a refund as my order STILL hasn't arrived (despite them promoting 7-10 business day delivery time), and had no response.

Scam - ordered hoodie from TikTok and looks nothing like the advert and was shipped from China instead of UK as advertised

Still waiting for the 2 hoodies that were purchased in January 2025 off Tik Tok. The only postage option was 'next day delivery' which cost nearly £10 and was clearly a joke. I have since read the reviews here and I am furious that my little girl was scammed out of £50.

AVOID AT ALL COSTS!

Scammers!

Jurk besteld nooit ontvangen

SCAM SITE - ordered a hoodie. Arrived and looked completely different to the one in the picture. Asked to return it and they said it couldn’t because the package had been opened. When I insisted, they sent me an address in China without a postcode which I can’t find on the web (possibly fake?). It would cost more to send it back. Waste of money. DON’T BUY from them.

Geef eerlijk toe dat mijn bestelling bij louvelli een impulsieve keuze was, zag een leuke trui op TikTok en vond dat ik m moest hebben. 40 euro en 9 weken later nogsteeds niks ontvangen, 5 mails gestuurd waarop ik allemaal hetzelfde antwoord kreeg; vervelend dat je het zo ervaart we zijn bezig met het opzoeken van de status van je order en laten het je zsm weten. Uiteraard niks gehoord en was net de tracking link aan het onderzoeken…. Staat dr “aliexpress China naar Nederland” dus ze bestellen op aliexpress en verkopen het voor tiendubbel de prijs. Scam dus!!!

I ordered a tracksuit from Louvelli in December last year, and it finally arrived in February. What a huge disappointment. The product I received was NOTHING like what was shown in the video advertisement. The design, fit, and overall quality were completely off. The fabric feels cheap and flimsy, and the stitching looked poorly done. I was honestly shocked at how bad it was.

I didn’t even wear it – I just opened the packaging and immediately knew it was too big, even though I ordered my usual size. I reached out to customer service, hoping for a return, but was told that because I "opened" the package, I couldn’t return it. I was left with no choice but to keep a £50 tracksuit that I’ll never wear. It’s not just the wrong size; the quality is so bad that I wouldn’t even wear it when (or if) I ever grow into it.

This has been a complete waste of money, and I’m very disappointed in both the product and the customer service. I won’t be ordering from Louvelli again, and I strongly advise others to avoid them as well.

scummy website, ordered something I didn't like, promised I would get cashback but never received, dont buy from louvelli.

Scam site. Daughter bought a hoody. It turned up not as described and damaged (and 3 weeks later than promised from China instead of UK as originally stated). Asked for a return address with view for refund. They said as package had been opened so its no longer returnable due to their terms! (This is after they asked for images of damage). Well we haven't developed xray vision yet so not sure how they think can get away with operating this deceptively. Reported.

Ze geven neppe kleding en de ‘klantenservice’ reageert heel onprofessioneel. 50 euro betaalt voor een pak die er heel anders uitziet dan op de site en ze willen hem niet retour accepteren of mijn geld teruggeven, terwijl ze wel een geld terug garantie hebben op de site. Trap er niet in!

ITEMS are Shipped from CHINA if you want to wait 2weeks and have no option of a refund or return at the cost £50 back to China then buy from LOUVELLI - Do not purchase from this company

Terrible. horrible quality ‘brand’ ironed on and no reply for returns and refunds. Don’t buy.

Echt meest slechte kleding site ooit, product €40 voor betaald. Komt met vertraging binnen en de kwaliteit is het totaal niet waard. Proberen terug te sturen voor een terugbetaling en krijg wat informatie waar ik niks mee kan. Bovendien is de klanten service verschrikkelijk. Ze reageren wel maar niemand bied hulp en het is maar mijn probleem.

If I could give it no stars I would, exactly the same experience as poster below. My daughter bought two hoodies which are absolutely dreadful quality and nothing like the pictures. They are not honouring a return.