Lotto Social Arvostelua 17 609

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Afternoon, thank you for your feedback 😊

It’s great to have you back with us! 🎉 We understand how you feel — everyone hopes their moment will come.

Just to mention, all games and lotteries are based on chance, so while we’d love for everyone to win, results aren’t something we can control. What we do offer is access to syndicates and multiple entries, giving you more opportunities to be in the draw 🎟️🍀

Wishing you the very best of luck — hopefully your win is just around the corner! 🤞

Alex

Vastaus yritykseltä Lotto Social

15. huhtik. 2026

Hello Jay, thank you for your feedback 😊

We’re sorry to hear about your experience and understand why this has raised concerns.

Just to clarify, if a charge appeared after you turned off your subscription, it’s likely that the payment had already been authorised before the cancellation and only appeared in your account the following day due to normal banking processing times.

Subscriptions linked to offers like the 10 tickets for £1 are always shown during checkout, including any ongoing participation, which is designed to give continued access to syndicates and more chances to win 🎟️🍀

That said, we completely understand how this may have been unexpected, and we’d be happy to review this for you.

Please respond to our information request so we can check your account, confirm everything is fully cancelled, and provide a clear breakdown of the charges 👍

We’re here to help resolve this for you.

Best Regards,
Alexandra

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hola, ¡gracias por tu comentario! 😊

Nos alegra saber que lo estás probando y que de momento te parece bien — ¡bienvenida! 🎉

La idea es ofrecer una experiencia sencilla y entretenida, con diferentes juegos y participaciones en loterías para que tengas más oportunidades de ganar 🎟️🍀

¡Te deseamos mucha suerte en las próximas jugadas! 🤞

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Afternoon Kevin, thank you for your feedback 😊

We’re sorry to hear it’s felt a bit confusing — that’s definitely not the experience we aim to provide.

The platform offers different options like games and lottery syndicates, which are designed to give you more ways to play and increase your chances of winning 🎟️🍀, but we understand it can take a little time to get used to.

If you’d like, please respond to our information request and we can guide you step by step to make everything clearer 👍

We’re here to help make things easier for you!

Alex

Vastaus yritykseltä Lotto Social

15. huhtik. 2026

Good afternoon Dominic, thank you for your feedback 😊

We’re really sorry to hear this has been your experience and understand why it may feel concerning.

Just to clarify, the £1 offer is typically linked to a syndicate membership, where the ongoing cost and frequency are shown during checkout before confirmation. These memberships allow you to participate regularly and increase your chances of winning through multiple shared entries 🎟️🍀

If you’ve paused the payments, that’s a good first step. To fully stop participation, you’ll need to complete the cancellation process within your account settings. Account closure is also possible.

Please respond to our information request so we can help you finalise the cancellation and ensure everything is fully stopped 👍

We’re here to help get this sorted for you as quickly as possible.

Best Regards,
Alex

Vastaus yritykseltä Lotto Social

15. huhtik. 2026

Hi Gloria, thank you for your feedback 😊

We’re sorry to hear this has caused confusion — we understand how unexpected charges can be frustrating.

Just to clarify, what may appear as a one-off ticket can sometimes be part of a syndicate or ongoing entry, where the frequency and cost are shown during checkout before confirming. These options are designed to give you continued participation and more chances to win 🎟️🍀

That said, we completely understand this may not have been your intention.

Please respond to our information request so we can review your account, explain the charges clearly, and make sure everything is set up (or cancelled) as you prefer 👍

We’re here to help resolve this for you.

Best Regards,
Alex

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hi there, thank you for your feedback 😊

We understand how that can feel frustrating, especially if it seems to happen often.

These games are based on chance, so outcomes can sometimes feel repetitive even though they are not controlled or influenced in any way 🎮🎟️🍀

We don’t have control over the results, and every spin has an equal and independent chance.

If you’d like, please respond to our information request and we can take a closer look at your gameplay to ensure everything is working as expected 👍

Thanks again for sharing your experience!

Best Regards,
Alex

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hi Marie, thank you so much for your kind message 😊

We’re really happy to have you as part of the Lotto Social community — it’s great to see such a positive spirit! 🙌

That’s exactly the idea of playing in a team (syndicate): more entries and more chances to win together 🎟️🍀

Wishing you the very best of luck in the upcoming EuroMillions draws — fingers crossed for a big win! 🤞✨

Kind regards,
Alexandra

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hi Christopher, thank you for your feedback 😊

We completely understand — it’s all part of the excitement! 🎟️🍀 Sometimes it takes a bit of time, but you never know when your lucky moment might come.

Our games and syndicates are all based on chance, so every draw is a fresh opportunity, and hopefully next time it’ll be your turn 🤞✨

Wishing you the best of luck — we hope to see you celebrating a win very soon! 🎉

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hi there, thank you for your feedback 😊

We really appreciate your balanced perspective — that’s a great approach 👍

Our platform is designed to be easy to use and to offer a fun way to take part in lotteries through syndicates, giving more chances to win without spending too much 🎟️🍀

And you’re absolutely right — playing responsibly and staying in control of your spending is always key.

Thanks again for sharing your thoughts, and best of luck in the draws! 🤞

Alex

Vastaus yritykseltä Lotto Social

20. huhtik. 2026

Hello Eugene, thank you so much for your lovely feedback 😊

We’re really glad to hear you’re finding everything nice and simple — that’s exactly what we aim for! 🎉

It’s great that you’re enjoying the offers too, and you’re absolutely right… you’ve got to be in it to win it! 🎟️🍀

Wishing you the very best of luck — hope a big win is just around the corner! 🤞