There was a technical issue with being able to redeem points. I reached out to their customer service and they were quick to respond. It took roughly 10 days total for them to fix the issue, which is... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Reward not credited instantly as promised. I completed a offer over 40 minutes ago. The offer description clearly stated that rewards would be added instantly upon completion, but I still haven't re... Näytä lisää
Yritys on vastannut
Completei uma oferta porém a comissão não caiu em minha conta. Então entrei em contato com o suporte do Lootup e fui prontamente atendido. O Lootup é diferente de outros offerwalls, que nos pe... Näytä lisää
Yritys on vastannut
Gosto muito da lootup, o atendimento de voces sao impecaveis, sempre que tenho algum nproblema na plataforma aciono voces que sempre resolvem rapidamente o problema. Eu os agradeço sempre pela agili... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lootup
Yrityksen kirjoittama
Lootup is a
fast-growing rewards programs that gives users
the ability to earn gift cards,
crypto currency,
gift cards, and
cash by taking surveys,
watching videos, taking quizzes, participating in contests,
playing games, shopping at your favorite stores, and other online activities
that you normally spend your time online doing!
With fast payments made daily Monday - Friday, and the ability to redeem for
gift cards,
PayPal, or
Bitcoin, and several ways
to earn points for free, Lootup is your #1 source for rewards online!
Join Lootup today
and receive a 5,000 point bonus when you earn
10,000 points in your first 30 days.
sign up today
Yhteystiedot
Yhdysvallat
- lootup.me
4,0
Hyvä
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
False VPN Detection (Not Using VPN)
False VPN Detection (Not Using VPN)
For the past two weeks, a message has appeared when I try to log in to your website saying "Please turn off VPN to use Lootup," which is false; I don't use a VPN. I know you're going to tell me to submit a support ticket, but you should know that I've already submitted four, and in each one, I've included the documentation you request:
1. Check your current IP address by visiting this link: **whatismyip** and send us a screenshot of the result.
2. Try connecting through a different Wi-Fi network or mobile data.
First ticket - marked as Solved with no response.
Second ticket - they ask me to send the documentation I mentioned above, which was already attached to both.
Third ticket - I tell them that I can access the site from my phone using mobile data, but not from my home internet connection, and their response is: "Thanks for the confirmation. We're delighted to hear that your problem has been resolved." Seriously, LootUp, is it resolved?
Fourth ticket - I'm waiting for a response. Let's see what nonsense they tell me now.
On the other hand, their social media presence on Facebook and Reddit, which are the ones I usually use, is appalling. Many users are affected by this problem, and there hasn't been a single statement or response. Even their Reddit moderator was affected by this issue.
By the way, my ticket number is #393823, in case you have someone who can read it.
**Response to my fourth ticket: Your account was temporarily flagged due to suspicious activity detected from your IP address. As a precaution, the system automatically placed a temporary ban to protect the platform and our users.
Please check back again in 24 hours — the restriction should be lifted by then. If you still face any issues after that time, feel free to reach out and we'll be happy to assist. Thank you for your understanding!
**It's been 9 days and my IP is still blocked.
**26 days later and they finally gave me access to the page. Thank you
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hi,
Thank you for letting us know — we’re really glad to hear that everything has finally been fixed and you now have access to the page.
We noticed you had previously left a 2-star review based on the earlier issue. If your experience has improved, we would truly appreciate it if you could update your review and consider giving us a 5-star rating. Your feedback helps us a lot!
Yours, Lootup Team
Having a VPN Nightmare
3rd Update, Lootup reached out to me (Below) and confirmed what we all believe, it is a glitch and we did nothing wrong, no VPNs, No ad Blocks etc!!
Thanks Lootup!
2nd Update: Resolved! Favorably! Back to Pixel & Lootup with no problems...This site got it done! Thanks Trustpilot!!
Update 1: Reddit has many, many reports of this issue.. I'm not the only one
Having a VPN Nightmare! Both LootUp and it's sister site Pixel TV are generating VPN error messages. No other site I use is doing this, my IP hasn't changed and my provider says there is no VPN.. I have no Proxy or VPN installed, MSN edge is "off" . Do have MacAfee - but I used that and Loot up for years now -no problems...please help!
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hi,
Thank you so much for updating your review to 5 stars — we truly appreciate it! 🌟 Your support means a lot to our team. We’re glad we could resolve things for you, and we’re committed to keeping your experience smooth, fair, and enjoyable. If you ever need anything, we’re always here to help. Thank you again for your trust! Best Regards, Lootup Team
Grenzt schon an Betrug
Grenzt schon an Betrug! Das Konto wird ohne Angabe von Gründen gesperrt. Auch auf Nachfrage bekommt man keine nachvollziehbare Antwort. Über 200 € sind futsch und erst nach einem Jahr fällt Ihnen auf das ich etwas "falsch" gemacht haben soll. Nach einem Jahr und über 200€. Wenn man sich die anderen Rezensionen auf Google Playstore über die App der Seite anschaut, scheint das Methode zu sein. Eine Warnung das man etwas "falsch machen könnte" wäre hilfreich aber dann müsste man das Guthaben auszahlen.So ist auch das Guthaben vor diesem "Verstoß" weg.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hallo! Es tut uns leid zu hören, dass unser Qualitätssicherungsteam einen Verstoß gegen unsere Regeln festgestellt und Ihr Konto gesperrt hat. Die häufigsten Gründe für Kontosperrungen finden Sie hier: https://lootup.zendesk.com/hc/en-us/articles/4411643630356-Account-Suspended-Learn-More. Falls Sie der Meinung sind, dass Ihr Konto fälschlicherweise gesperrt wurde, folgen Sie bitte dem Link im Artikel, füllen Sie das Formular aus und unser Team wird Ihren Fall prüfen. Mit freundlichen Grüßen, Ihr Lootup-Team
Me suspendieron mi cuenta de la nada
Llevo como 1 semana enviándoles varios correos en su soporte y no me contestan.
Me suspendieron mi cuenta de la nada, no hice nada y lo peor es que ni contestan y ni resuelven los problemas.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Lamentamos que nuestro equipo de Control de Calidad haya detectado una infracción de nuestras normas y haya suspendido su cuenta. Puede consultar los motivos más comunes de suspensión de cuenta en nuestro sitio web. Si cree que su cuenta fue suspendida por error, siga el enlace del artículo, complete el formulario y nuestro equipo revisará su caso. Atentamente, Equipo de Lootup
I make a withdraw last week my payment…
I make a withdraw last week my payment is still on pending it has discourage most of my friend to sign up.
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hello! We are sorry to hear about your negative experience with us! We'd be happy to make things right. Please fill out this form: https://lootup.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000156467 and our support team will gladly assist you! Sincerely, Lootup Team
Absolutely do not use it.
This app doesn't just ask for a one-time facial selfie when exchanging points; it demands a facial selfie every single time points are exchanged. Furthermore, the PayPal deposit takes way too long. Absolutely do not use it.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hi,
Thanks for your feedback — we completely understand how this can feel inconvenient.
Selfie verification has been implemented to prevent fraudulent activity and to increase the quality and quantity of earning opportunities for genuine Lootup users. It also helps us ensure faster and more secure payments once an account is verified.
Please note:
A selfie check may be required at each redemption to ensure the account is being used by the rightful owner. All photos are fully encrypted, used only for verification, and never shared with anyone.
We appreciate your patience and understanding as we work to keep the platform fair and secure for everyone.
I am unable to log into my lootup…
I am unable to log into my lootup account.
Message claims I am using a VPN.
I am not using one.
My pixelpoint account also claims there is a VPN in use when I try to login.
I like to watch videos from a few minutes knowledge. I can watch them all day long via the pixelpiint website if I do not login. As soon as I try logging in a message pops up that complains about a vpn in use at my ip address. IF there is a vpn in use then why can I watch all the pixelpoint videos I want as long as I am not logged in? Other people have mentioned they also get message that mentions a vpn which they do not use. What can I do to get this fixed?
13. marraskuuta 2025
Vastaus yritykseltä Lootup
Hello! We’re truly sorry to hear about your negative experience, and we appreciate you bringing this to our attention. This is absolutely not the experience we want for our users.
Please fill out this form so our support team can review your case immediately:
https://lootup.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000156467
We will make your issue a priority and ensure it gets resolved as quickly as possible.
Pls READ the Data & Privacy Rules it's Beyond the Norm
Ridiculous they have a ton of idk side sites to watch, vids, play games, it all together lootly-parot or lootup-pixel TV, very confusing and then when I used it my account got put on suspension didn't say why. Which I only ever signed in & cash out with 1 email address the one I've Always used since joining. I didn't cash out or earn points fr their other side sites Only did surveys in the Main LootUp site. Not just that but Numerous times been issues that you can send in screenshots proof of completed survey but get nothing waste of time. Say auto message sorry we know it can be frustrating but it not within our control, we've passed this on to management &technical support. I've been a member on other panels for years and never had the amount of surveys not pay out after Completing! I'm not taking about screen outs or not qualifying. Customer service is a joke each site on the offerwall says they're not responsible then the main site says we're not responsible we just post 3rd party market surveys. So Now I'm just trying to locate the Data & privacy ledger to get the address who I contact to get to get ALL my information removed from this website. Very stretchy behavior
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Hi,
Thanks for sharing your concerns, and we’re truly sorry for the frustration you’ve experienced.
To clarify, each partner site and offerwall operates separately, which is why survey crediting issues need to be handled through support tickets. If you’re facing any specific issue—survey not crediting, account suspension, or anything else—please file a ticket here so our team can review it directly:
https://lootup.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000156467
We’ll be happy to look into your case and assist you further.
Experiência Própria
Experiência própria: a LootUp é golpista, deixam você acumular muito dinheiro e depois vem com histórias e pretextos falsos que o usuário é quem age errado, e usam isso como um pretexto e forma para dar golpes! Não usem essa porcaria dessa plataforma e não se engane, a sua hora também vai chegar e eles vão suspender a sua conta, mesmo sem você ter feito nada de irregular. Jamais vou esquecer do constrangimento e da frustração que me fizeram passar, roubaram o meu dinheiro. O que essa plataforma faz é criminoso! Denunciem-na e exponham-na para que as pessoas não caiam nessa furada. Eles ficaram com os meus 30 dólares, que juntei honestamente, sem cometer nada de irregular e, se isso não é roubo e atividade criminosa, o que é então? Não usem essa plataforma, porque assim como ocorreu comigo e muitos outros, pode ocorrer com você também, pois são desonestos e vão bloquear os seus ganhos e sua conta de repente e virão com historinhas fiadas de que você é quem infringiu os termos, um belo pretexto para roubar os usuários e aplicar golpes!
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
Olá! Lamentamos saber que nossa equipe de Controle de Qualidade detectou uma violação de nossas regras e suspendeu sua conta. Você pode conferir os motivos mais comuns para suspensão de conta aqui: https://lootup.zendesk.com/hc/en-us/articles/4411643630356-Account-Suspended-Learn-More. Se você acredita que sua conta foi suspensa por engano, siga o link no artigo, preencha o formulário e nossa equipe analisará seu caso. Atenciosamente, Equipe Lootup
mengecewakan
saya menyukai panel LootUp,tapi saya merasa binggung dengan cara kerjanya yang kadang sangat baik dan sangat mengecewakan,lebihlah profesional dalam menilai akun penguna anda sebelum di tuduh melakukan kecurang... terima kasih
1. toukokuuta 2025
Vastaus yritykseltä Lootup
Kami memohon maaf atas kesulitan ini. Sila hantarkan e-mel kepada kami di reviews@lootup.zendesk.com supaya kami boleh melihat dengan lebih mendalam kes anda dan cuba menyelesaikan isu tersebut. Yang Ikhlas, Pasukan Lootup
Still didn't get any support from zendesk lootup
1 week didn't get any support I send message my account suspended accidentally they didn't want to fix it
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
We're very sorry for the inconvenience. Please send us an email at reviews@lootup.zendesk.com so we can take a deeper look at your case and try to resolve the issue. Sincerely, Lootup Team
Payment
Easy to get point. Received my payment, even though a bit late. Good customer service, reply & give satisfied response.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lootup
We are so grateful for your kind words. Thanks for sharing your review with us and the community. Yours, Lootup Team
Buon pannello
Sono già iscritta a Instagc che ha in comune con Lootup il pannello di Pixel Points. Di buono c'è che i punti Pixel Points convertiti su Lootup valgono di più, Il martedì sull'account Fb pubblicano il codice per i punti omaggio.
Il premio Paypal viene pagato subito
30. lokakuuta 2025
Vastaus yritykseltä Lootup
Grazie per il tuo feedback! Facci sapere come possiamo ottenere una valutazione a 5 stelle. La tua opinione è molto importante per noi! Cordiali saluti, Lootup Team
cant take any suverys and the videos…
cant take any suverys and the videos dont work so i can only earn points my winning them on daily chest or redeeming pixel points
3. marraskuuta 2025
Vastaus yritykseltä Lootup
We're very sorry for the inconvenience. Please send us an email at reviews@lootup.zendesk.com so we can take a deeper look at your case and try to resolve the issue. Sincerely, Lootup Team
Nice panel..
28. lokakuuta 2025
Vastaus yritykseltä Lootup
Hi! We're really grateful and appreciate you taking the time to share your rating with us. Kind Regards, Lootup Team
Vastaus yritykseltä Lootup
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Sincerely, Lootup Team
Ad's don't always credit and there have been days with no ads.
I really like watching the videos, however, I'm not very happy when there are no ads or ads that don't payout. I give my time, you should keep the promise and pay the points I earned.
30. lokakuuta 2025
Vastaus yritykseltä Lootup
Hi, we're sorry to hear that and we would like to take a look at the issue. Please fill out this form: https://lootup.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000156467 and our support team will gladly assist you! Sincerely, Lootup Team
Vastaus yritykseltä Lootup
Thank you for taking the time to share your positive experience. We'll continue working hard to maintain your satisfaction. Yours faithfully, Lootup Team
Vastaus yritykseltä Lootup
Thank you so much for your 5-star review! We appreciate that! Best Regards, Lootup Team
Easy way to earn a little extra
Easy to use site and pays quickly. Good way to earn a little bit
22. lokakuuta 2025
Vastaus yritykseltä Lootup
Thanks for your feedback! We are pleased that you enjoyed our site! Yours, Lootup Team
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