Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Näytä lisää
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So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Näytä lisää
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I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä The London Mint Office
Yrityksen kirjoittama
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
Yhteystiedot
Carew Street 1, SE5 9DF, London, Yhdistynyt kuningaskunta
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience and very happy with…
Great experience and very happy with the product purchased which was in mint condition and cased for protection.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Thomas,
Thank you for your wonderful review! We are so pleased to hear that you had a great experience and are very happy with your purchase. It's fantastic to know that the product arrived in mint condition and was well-protected.
Kind Regards,
Tanith,
Customer Experience Manager
Excellent
Excellent. Very beautiful coin and very quickly delivered.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Andrew,
Thank you for your wonderful review! We're so pleased to hear you found the coin beautiful and that it was delivered quickly. We truly appreciate your feedback!
Kind Regards,
Tanith,
Customer Experience Manager
It's just what I wanted to pass on to…
It's just what I wanted to pass on to my grand children.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Christine
Thank you for your lovely review! We're delighted to hear your purchase is exactly what you wanted to pass on to your grandchildren. We really appreciate your feedback and your support.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
good service
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Mark
Thank you for your 5* review! We're delighted to hear you were pleased with our service. We really appreciate your feedback and your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
When dealing with on the phone they were very understanding
When dealing with on the phone they were
18. kesäkuuta 2026
Vastaus yritykseltä The London Mint Office
Hi
Thank you for your kind review! We're delighted to hear our team was understanding when speaking with you on the phone. We really appreciate your feedback and your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Lovely person
Lovely person , polite and professional, ask them to wait a few days before sending out and they did , got home and something else was through the door from the London mint office . All good thanks and received safely
24. kesäkuuta 2026
Vastaus yritykseltä The London Mint Office
Hi Helen
Thank you for your feedback. We're glad to hear everything was in good order when you returned. We’re sorry your delivery instructions weren’t followed as requested, and we’ll make sure this is passed on so it can be improved in the future. We appreciate your comments and your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Excellent companion
I had this item bought for my upcoming birthday, when I saw the email I thought it would make an excellent companion to the S. S. Cairo coin set I had previously purchased, thanks for giving me the opportunity to add this to my collection.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Richard
Thank you for your wonderful review! We're delighted to hear that this piece will make an excellent companion to your S.S. Cairo coin set. It's always rewarding to know our collectors are able to expand their collections with items they truly appreciate. We hope you enjoy your birthday gift, and we look forward to being part of your collection for many years to come.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
All good, except
All good, lovely product and well presented/packaged. Only down side, recieved telephone call, email, text message with 24 hours of receiving coin. Hardly time to enjoy the item, feels a little excessive in my opinion.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Elizabeth
We're so glad to hear you love the product and its presentation! We appreciate you bringing the communication frequency to our attention. We understand how receiving multiple contacts shortly after delivery can feel excessive, and we'll certainly review our follow up procedures to ensure a better experience for our customers.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Vastaus yritykseltä The London Mint Office
Hi Juwairiya
Thank you for your 5* review! We are pleased that you are happy with your experience and we hope to assist you again in the future.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Vastaus yritykseltä The London Mint Office
Hi Mr Lewthwaite
Thank you for your lovely review! We're delighted to hear you found our service friendly and efficient. We appreciate your support and look forward to assisting you again in the future.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Marilyn Monroe coin
Came in a timely manner. Had no issues and the coin of Marilyn Monroe is beautiful. Thank you
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Claire
Thank you for your wonderful review! We're delighted to hear your order arrived promptly and that everything went smoothly. It's especially lovely to know you're so pleased with your Marilyn Monroe coin, it really is a beautiful piece. Thank you for your kind words!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Vastaus yritykseltä The London Mint Office
Hi Angela
Thank you for your kind review! We're delighted to hear your order was delivered quickly and arrived well packaged. It's great to know everything reached you in excellent condition. We appreciate your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
A good service
A good product, accurately described.a good service too. Delivered quickly
22. kesäkuuta 2026
Vastaus yritykseltä The London Mint Office
Hi
Thank you for your wonderful review! We're delighted to hear you found the product to be exactly as described and that you were pleased with the service you received. It's also great to know your order was delivered quickly. We truly appreciate your feedback and hope you enjoy your purchase.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
The coin is great to have a nice…
The coin is great to have a nice collectors piece a great experience thanks for sending so quickly.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi Mary
Thank you for your wonderful review! We're delighted to hear you're so pleased with your coin and that it has made a great addition to your collection. It's also fantastic to know you had a great experience and that your order arrived so quickly. Thank you for your kind words, and we hope you enjoy your new collector's piece for many years to come.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Such an array of coins both old and…
Such an array of coins both old and new, plenty of choice.
Could spend hours looking through all the coins as so many.
Service great and delivery to be relied on via Royal Mail - Thank you.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi
Thank you for your lovely review! We're delighted to hear you're enjoying the wide range of coins we offer and that you were pleased with our service and reliable delivery. We really appreciate your support and hope you enjoy adding to your collection.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Vastaus yritykseltä The London Mint Office
Hi David
Thank you for your kind review! We're pleased to hear your order arrived on time and was well packaged. We appreciate your feedback and hope you enjoy your purchase.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Knowledgeable effective communicators…
Knowledgeable effective communicators in the service dept. I was up against a tight schedule for a significant birthday celebration. ‘Tegan’ delivered as promised, via tracked delivery. All prior orders have arrived pristine & correct.
22. kesäkuuta 2026
Vastaus yritykseltä The London Mint Office
Hi Ashley
Thank you for your wonderful review! We're delighted to hear that our customer experience team were able to support you, especially under a tight deadline for such an important occasion. It's great to know everything arrived on time, securely tracked, and in perfect condition, as with your previous orders. We’ll also be sure to pass your kind mention to Teigan.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Good and not so good
Really like the fact your not having comit to subscription on alot of there coins and other things but hate the fact they call you every week trying to sell you more, I'm the type of person I will buy when I want to and do not like being pesterd to buy and the last time this happened they used the old trick of yeah my grandad and grandma have started to get the same as you have right now like I was born yesterday, I dread to think what the older people must feel like there obliged to buy from them. They need to change the way the sell come up with a different plan because there starting to feel like a pushy car salemen or a Tele sales operator.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi
Thank you for taking the time to share your feedback. We're pleased to hear you appreciate the flexibility of not being tied into a subscription. However, we're very sorry to learn that you’ve felt over contacted, this is not the experience we want for our customers. We fully take your feedback on board and this will be passed across to the relevant departments. If you wish to amend your contact preferences, please do not hesitate to contact us directly and we will be able to assist with this.
Thank you again for your honest feedback, it’s valuable in helping us improve how we communicate with our customers going forward.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Honestly order delivered I look forward…
Honestly order delivered I look forward to recieving other things from them
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The London Mint Office
Hi David
Thank you for your kind review! We're pleased to hear your order was delivered and that you're happy with your experience. We look forward to assisting you in the future and hope you continue to enjoy collecting with us.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
WAS given advice on which coins to buy…
WAS given advice on which coins to buy in my collectioin that i could afford, The coins arrived in excellent condition and love them, they are very old coins and i am sure my grandchild will love them when i pass them on. Arrived on time and securely by a pin
22. kesäkuuta 2026
Vastaus yritykseltä The London Mint Office
Hi Mrs Buraik
Thank you for your lovely review! We're delighted to hear you received helpful advice and were able to choose coins that suit your collection and budget. It's wonderful to know you're pleased with their condition and that they arrived safely and on time. We're sure they'll be a treasured part of your collection for years to come.
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
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