Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I purchased Lohause glasses for my son. They were too narrow for his face so we had to return them. I followed company guidelines to return back from London. I returned them Jan 8, 2026. It is April 2... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I recently bought a pair of Lohause Spike Belgravia (green frame, yellow temples), and after wearing them at work for a week, I can say they’ve exceeded my expectations. Every single day for the p... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

These are positively wonderful eyeglasses. They are jarringly distinctive while also being perfectly comfortable and functional, and the build quality is superb. Just holding them in my hand gives a s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Buenas tardes! Estoy muy contento con el servicio post venta y con la montura; se tuvo un problema con el envío pero ustedes lo resolvieron muy profesionalmente. Los felicito!

Yritys on vastannut


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

262 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very Beautiful and Perfectly Fitting High Quality Frames and Lenses

BS"D

Since I could not decide which frame I found more beautiful, I ordered two of the same design (Winston), one in tortoise, one in black. They proved so beautiful and sturdy that I kept them both and had them fitted with really weak lenses for reading. All went very well - except the delivery, but that has dfinitely not been Lohause's fault. The spectacles are light weight and are very comfortable. Seeing them my wife felt the urge to get a pair for herself, and she is as happy as I am.

I have noticed a growing number of negative comments and ratings, but I am unable to see anything wrong with the enterprise.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Jens,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

A great product

A great product, I ordered and received my glasses very quickly and love them

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi BD,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

Incredible product design and quality

Incredible product design and quality. The sale process was perfect! I’ll definitely buy again!

23. helmikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Xavier,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

très bon produit !

J'ai acheté récemment une paire de lunettes Lohause et j'en suis très satisfait, style, qualité, livraison, tout est au top!!!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Grégoire,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

Very satisfied with both glasses I…

Very satisfied with both glasses I ordered
The lenses (progressive) are true to my correction and the frame are good quality
Moreover, they always replied quickly to my questions
I highly recommend this brand !
Virginie

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Virginie,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

I purchased lohause sunglasses for my husband

I purchased lohause sunglasses for my husband as a Christmas gift, he loved them! The quality, the style, the case, all the necessary garments inside, even a discount voucher were included. Even the lenses were covered with a special plastic covers, I find it very practical.
My husband looks so stylish in them! I also love the story of the brand, that’s how I actually ended up by choosing this brand. Definitely will order another pair!

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Alona,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 1/5 tähteä

Item takes ages to deliver from Spain

Item takes ages to deliver from Spain . They make you pay the customs charge on top too which is about a third of the price of the frames! Be careful when ordering as their website isn't clear on this / they're sneaky. Not worth it for the price all in

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Dear LM,

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet expectations.

We completely understand how frustrating it is to face unexpected customs charges. At the time of your order, shipments to the UK could be subject to import duties set by local authorities. Since then, we have updated our UK shipping so that customs duties and VAT are now included upfront, avoiding surprise charges upon delivery.

We have also reached out to request your order details, as we would like to refund the customs charges you had to pay.

We’re sorry as well that the delivery time felt longer than expected. As a small independent brand shipping internationally, we are constantly working to improve our logistics and transparency for our customers.

Your feedback is taken seriously, and we truly regret that this experience left you with this impression.

Lohause Team

Saanut 5/5 tähteä

Quality Fashionable Eyewear

I love the glasses and have already received several compliments, only days after receiving them. The quality is great, and the style will be wearable for a long time; classic styling with a contemporary twist.
Delivery of the glasses was challenging, not the fault of Lohause, but Steve F. of Lohause customer service kept me in the loop as Lohause worked to improve delivery times.
I've recommended Lohause to friends and family as a great provider of quality eyewear.

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Epetet,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

Awesome glasses

Awesome glasses! Super stylish and the lens are great (variable focus). Highly recommended!

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Alex,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 1/5 tähteä

WARNING these are shipped from outside…

WARNING these are shipped from outside the UK so if you are ordering them from there you will receive a tax / import / customs bill. Mine was GBP 66 for a GBP 200 pair of glasses. I was not impressed by the glasses either, pretty mediocre quality given the marketing. I wont buy for Lohause again.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Dear Martin,

I’m truly sorry for your experience. We completely understand how frustrating it is to receive unexpected customs charges, especially when they significantly increase the total cost.

Since your order, we have updated our UK shipping. We now ship with customs and VAT included, so there are no surprise fees upon delivery.

I’m also sorry the frames didn’t meet your expectations. Our glasses are crafted using Mazzucchelli acetate, one of the highest-quality acetates available, but we respect that personal perception of quality can vary. Your feedback is taken seriously.

Kind regards,
Lohause Team

Saanut 5/5 tähteä

Excellent frames and lenses at a very good price

I discovered Lohause through its ads on Facebook and was attracted by the photos of their very colorful frames which are not commonly available in the Netherlands. I was in the market for new glasses after having cataract surgery and started exploring Lohause looking at customer reviews. The reviews were mixed with some customers posting negative reviews, primarily over difficulties of having to pay import taxes. Nevertheless, I decided to order a new glasses and sent inquiries to customer service. They responded promptly and constructively to my concerns and I ordered three frames during their end of year sale, two of Winston frames with progressive lenses and one Winston frame with sunglasses and progressive lenses. The order arrived about two weeks ago, and I have been wearing them since. I am extremely pleased with the quality of the Lohause frames and lenses. The frames are sturdy and look as good as their advertising photos. The lenses are best quality, and German made, which is very reassuring. And the price of the frames and glasses was extraordinarily good, easily 1/2 the price that I would pay in the Netherlands. I have no hesitation in giving the highest recommendation to Lohause and would not hesitate to order again from this company. They do very good work, deliver very good products and have excellent customer service.

28. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Edward,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

I bought the Allen Paradox transparent…

I bought the Allen Paradox transparent eyeglasses and love them!

20. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Carlos,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 1/5 tähteä

I am waiting for customer service to…

I am waiting for customer service to help me . Tent just ignore you . I have not been able to get my package from dhl they offered no help

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Ana,

We’re truly sorry for the stress and frustration this has caused. We’ve been exchanging emails with you and we’re actively working to resolve the DHL situation and get this closed properly.

Most importantly, we’ll make sure you receive your order.

Our sincere apologies again,
Lohause Team

Saanut 5/5 tähteä

Great quality, perfect fit, and professional service

I had a fantastic experience with Lohause! From start to finish, the service was professional and incredibly helpful and the glasses are amazing.
My glasses arrived much faster than expected, and the quality is outstanding—you can really feel the premium materials. They are a perfect fit and look exactly the style I was hoping for. Highly recommend if you’re looking for high-quality eyewear and great service!
In addition, they have great ads on Instagram :)

1. tammikuuta 2026
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Adi,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

Excellent quality and prompt delivery

Excellent quality and prompt delivery. It’s great to have stylish frames of this quality.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Ian,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

Outstanding

Great product selection, timely order processing, shipment and delivery. I just bought 2 pair in past few months, one with prescription lenses... Outstanding in all respects.

18. marraskuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Gary,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 5/5 tähteä

My Dean Paradox are of an extremely…

My Dean Paradox are of an extremely great quality, they are solid and fit perfectly. Plus they reflect and highlight my eyes like no other lens

31. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Juan,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 3/5 tähteä

Hugely delayed and extra costs - misleading website

Updated comment: I received a nice apology for the delay in delivery and have been reimbursed for the unexpected import duties. And assured that the website will be amended to reflect when duties will be charged.

I am now in receipt of the glasses and confirm that they are beautiful.

Previous comment -

I have not yet received my glasses so cannot comment upon the quality. What I can flag is that these glasses took MUCH longer to be delivered than the website suggested. And when I tried to cancel the order due tondelayed delivery I was not able to. Instead the company said that they had been very busy. In addition there is import duty to add to the sales price (again, not flagged). Website is very misleading. And the company appears to apologise beautifully but to ignore customer concerns.

30. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Caro,

Thank you for your review. We’re genuinely sorry for this experience. You’re right: if our delivery estimate was inaccurate, if cancelling wasn’t possible, and if import duties weren’t clearly flagged, that’s not acceptable.

We’d like to fix this properly so we have sent out an email requesting more information regarding your order. Could you please share your order number in the email you have received so we can check what happened and offer a concrete solution?

Our sincere apologies again,
Lohause Team

Saanut 5/5 tähteä

To start the communication during the…

To start the communication during the shipping process was top notch. Once I received my order I was even more impressed with the quality of the glasses. Even the packing and care instructions were well done. highly recommend to anyone who wants/needs a great pair of glasses at an affordabale price.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi John,

Thank you for your kind review — we truly appreciate it. We’re really happy to hear you had a great experience with us, and we hope you enjoy your glasses for a long time.

We look forward to seeing you again soon.

Lohause Team

Saanut 1/5 tähteä

Scam! They promise but don’t deliver, no service

I specifically asked if they did prescriptions that differ from 0.25, they said no problem. I’m waiting three weeks now and every week they send an email with troubles about the prescription and they menace to charge more. A real scam, they lure people but don’t deliver !!

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Lohause-logo

Vastaus yritykseltä Lohause

Hi Jeroen,

Thank you for your review — and we’re truly sorry for the frustration this caused. A full refund was processed for your order.

Because your request was made during our high season and it involved a very specific prescription, it required extra validation and more time than usual. Some prescription ranges also carry an additional charge — and we should have communicated that more clearly from the start.

We sincerely apologise again for the delays and the back-and-forth you experienced.

Lohause Team

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