I purchased Lohause glasses for my son. They were too narrow for his face so we had to return them. I followed company guidelines to return back from London. I returned them Jan 8, 2026. It is April 2... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I purchased Lohause glasses for my son. They were too narrow for his face so we had to return them. I followed company guidelines to return back from London. I returned them Jan 8, 2026. It is April 2... Näytä lisää
Yritys on vastannut
I recently bought a pair of Lohause Spike Belgravia (green frame, yellow temples), and after wearing them at work for a week, I can say they’ve exceeded my expectations. Every single day for the p... Näytä lisää
Yritys on vastannut
These are positively wonderful eyeglasses. They are jarringly distinctive while also being perfectly comfortable and functional, and the build quality is superb. Just holding them in my hand gives a s... Näytä lisää
Yritys on vastannut
Buenas tardes! Estoy muy contento con el servicio post venta y con la montura; se tuvo un problema con el envío pero ustedes lo resolvieron muy profesionalmente. Los felicito!
Yritys on vastannut
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
BS"D
Since I could not decide which frame I found more beautiful, I ordered two of the same design (Winston), one in tortoise, one in black. They proved so beautiful and sturdy that I kept them both and had them fitted with really weak lenses for reading. All went very well - except the delivery, but that has dfinitely not been Lohause's fault. The spectacles are light weight and are very comfortable. Seeing them my wife felt the urge to get a pair for herself, and she is as happy as I am.
I have noticed a growing number of negative comments and ratings, but I am unable to see anything wrong with the enterprise.

Vastaus yritykseltä Lohause
A great product, I ordered and received my glasses very quickly and love them

Vastaus yritykseltä Lohause
Incredible product design and quality. The sale process was perfect! I’ll definitely buy again!

Vastaus yritykseltä Lohause
J'ai acheté récemment une paire de lunettes Lohause et j'en suis très satisfait, style, qualité, livraison, tout est au top!!!

Vastaus yritykseltä Lohause
Very satisfied with both glasses I ordered
The lenses (progressive) are true to my correction and the frame are good quality
Moreover, they always replied quickly to my questions
I highly recommend this brand !
Virginie

Vastaus yritykseltä Lohause
I purchased lohause sunglasses for my husband as a Christmas gift, he loved them! The quality, the style, the case, all the necessary garments inside, even a discount voucher were included. Even the lenses were covered with a special plastic covers, I find it very practical.
My husband looks so stylish in them! I also love the story of the brand, that’s how I actually ended up by choosing this brand. Definitely will order another pair!

Vastaus yritykseltä Lohause
Item takes ages to deliver from Spain . They make you pay the customs charge on top too which is about a third of the price of the frames! Be careful when ordering as their website isn't clear on this / they're sneaky. Not worth it for the price all in

Vastaus yritykseltä Lohause
I love the glasses and have already received several compliments, only days after receiving them. The quality is great, and the style will be wearable for a long time; classic styling with a contemporary twist.
Delivery of the glasses was challenging, not the fault of Lohause, but Steve F. of Lohause customer service kept me in the loop as Lohause worked to improve delivery times.
I've recommended Lohause to friends and family as a great provider of quality eyewear.

Vastaus yritykseltä Lohause
Awesome glasses! Super stylish and the lens are great (variable focus). Highly recommended!

Vastaus yritykseltä Lohause
WARNING these are shipped from outside the UK so if you are ordering them from there you will receive a tax / import / customs bill. Mine was GBP 66 for a GBP 200 pair of glasses. I was not impressed by the glasses either, pretty mediocre quality given the marketing. I wont buy for Lohause again.

Vastaus yritykseltä Lohause
I discovered Lohause through its ads on Facebook and was attracted by the photos of their very colorful frames which are not commonly available in the Netherlands. I was in the market for new glasses after having cataract surgery and started exploring Lohause looking at customer reviews. The reviews were mixed with some customers posting negative reviews, primarily over difficulties of having to pay import taxes. Nevertheless, I decided to order a new glasses and sent inquiries to customer service. They responded promptly and constructively to my concerns and I ordered three frames during their end of year sale, two of Winston frames with progressive lenses and one Winston frame with sunglasses and progressive lenses. The order arrived about two weeks ago, and I have been wearing them since. I am extremely pleased with the quality of the Lohause frames and lenses. The frames are sturdy and look as good as their advertising photos. The lenses are best quality, and German made, which is very reassuring. And the price of the frames and glasses was extraordinarily good, easily 1/2 the price that I would pay in the Netherlands. I have no hesitation in giving the highest recommendation to Lohause and would not hesitate to order again from this company. They do very good work, deliver very good products and have excellent customer service.

Vastaus yritykseltä Lohause
I bought the Allen Paradox transparent eyeglasses and love them!

Vastaus yritykseltä Lohause
I am waiting for customer service to help me . Tent just ignore you . I have not been able to get my package from dhl they offered no help

Vastaus yritykseltä Lohause
I had a fantastic experience with Lohause! From start to finish, the service was professional and incredibly helpful and the glasses are amazing.
My glasses arrived much faster than expected, and the quality is outstanding—you can really feel the premium materials. They are a perfect fit and look exactly the style I was hoping for. Highly recommend if you’re looking for high-quality eyewear and great service!
In addition, they have great ads on Instagram :)

Vastaus yritykseltä Lohause
Excellent quality and prompt delivery. It’s great to have stylish frames of this quality.

Vastaus yritykseltä Lohause
Great product selection, timely order processing, shipment and delivery. I just bought 2 pair in past few months, one with prescription lenses... Outstanding in all respects.

Vastaus yritykseltä Lohause
My Dean Paradox are of an extremely great quality, they are solid and fit perfectly. Plus they reflect and highlight my eyes like no other lens

Vastaus yritykseltä Lohause
Updated comment: I received a nice apology for the delay in delivery and have been reimbursed for the unexpected import duties. And assured that the website will be amended to reflect when duties will be charged.
I am now in receipt of the glasses and confirm that they are beautiful.
Previous comment -
I have not yet received my glasses so cannot comment upon the quality. What I can flag is that these glasses took MUCH longer to be delivered than the website suggested. And when I tried to cancel the order due tondelayed delivery I was not able to. Instead the company said that they had been very busy. In addition there is import duty to add to the sales price (again, not flagged). Website is very misleading. And the company appears to apologise beautifully but to ignore customer concerns.

Vastaus yritykseltä Lohause
To start the communication during the shipping process was top notch. Once I received my order I was even more impressed with the quality of the glasses. Even the packing and care instructions were well done. highly recommend to anyone who wants/needs a great pair of glasses at an affordabale price.

Vastaus yritykseltä Lohause
I specifically asked if they did prescriptions that differ from 0.25, they said no problem. I’m waiting three weeks now and every week they send an email with troubles about the prescription and they menace to charge more. A real scam, they lure people but don’t deliver !!

Vastaus yritykseltä Lohause
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