Lofty Arvostelua 67

The daily rental income is a nice touch. It’s not huge, but it feels steady and real. I also like that I don’t have to manage anything myself.

I wanted something different from stocks and crypto, and this felt more tangible. Earning from rental income gives it a different kind of satisfaction.

Signing up and making my first investment took less time than I expected. The interface is clean and not confusing, which helped a lot.

Very easy, reliable tokenized Real Estate platform. Support was very quick to respond. Overall a very userfriendly experience!

I used to own a physical rental unit, and I hated every second of it. The repairs and management were a part-time job I didn't want. I sold that property and moved the equity into a diversified portfolio on Lofty. Now, I own 15 different homes across the country. No calls at 3 AM, no chasing down rent, just daily payouts and professional management. This is what passive income is supposed to look like.

This Company Seems to be good

For about 12 days I win around $15, but it’s not just that, for me is a new experience and I love it how Lofty AI works

If you're considering investing on Lofty.AI, here is what I wish someone had told me bluntly before I did.

Property prices are volatile and opaque. At one point, every property I examined showed a value of USD 1.00 with zero explanation from the platform. Always review the full long-term price history of any property before committing a single dollar.

New properties carry serious hidden risk. There are many accounts of property owners submitting paperwork claiming everything is in order — only for investors to later discover unpaid utilities, bankruptcies, or active legal disputes. Do your homework. The Lofty.AI Discord servers, organized by individual property, are your best due diligence tool. The other token holders will generally tell you the real story, though fair warning — those channels can get lively.

Ignore the projected yields entirely. I made the mistake of trusting them. All three properties I invested in not only failed to hit their projections — they collapsed in value due to property-specific drama. Treat projected yields as marketing, not forecasting.

Fees will erode you. Budget for at least a 3% fee on every sale, a 1–2% withdrawal fee to PayPal, and additional slippage when selling on the open market. Before you invest a cent, get a complete, itemized list of every fee, expense, and deduction from Lofty directly. Don't assume.

Withdrawal - It took me 10 calendar days and a 4 emails to get my funds via PayPal. Maybe the emails weren't necessary but when I didn't hear anything I felt I had to understand.

Tax season is a headache. The year-end tax documents are voluminous and complex. Factor in the time and potential cost of a tax professional if you go this route.

Bottom line: I have no doubt some people profit on Lofty — particularly the property owners but I was not one of them and maybe that's just my ignorance, if so fair enough I paid the price for that. I don't wish Lofty ill will in any way but it is a complicated place to invest and I think takes a particular type of dedicated, curious, and very active investor.
I hope this helps and I hope Lofty can find a way to make it work for everyone.

This plateform is doing better and better.

New trackers, new data, the possibility to get back the stolen that were previously stolen.

But: Beware of the drop down prices of the property once sold or once there are no more rent.

On the other side a big part of the chose property are solid, detailed and really on the real estate market.

So if think the platform is doing their best to improve.

Customer service is still very slow but improving too.

Une nouvelle modification de cet article par voie d'actualisation. Si les achats de tokens sont faciles, les loyers quotidiens sont versés sur la chaîne Algorand. Les propriétés ont l'air de très bonne qualité mais les frais généraux au moment de l'achat rendent l'investissement à peine rentable après une année. Comme sur tous les LLC de ce type, si les tokens diminuent, la perte peut être notable, mais c'est le jeu. A noter, Lofty retranche 30 % à tous vos transferts au titre des impôts à la source. En revanche, si vous avez comme moi le malheur de passer un ordre d'achat qui est bloqué 90 jours sans pouvoir être annulé et que la propriété est rachetée dans son ensemble, vous allez ramer pour récupérer votre argent. J'y suis parvenu mais que d'efforts pour cela !
Quant au service client, leurs réponses n'ont que pour vocation à vous faire patienter en vain.
Une expérience décevante et je mets ainsi en garde tous ceux qui auraient envie de la tenter.

Update 4/16/26: Unfortunately, my issue has still not been resolved. I have emailed twice with Jerry in the last 24 hours, and while he acknowledges I am eligible to be unbanned from the Discord, his last response to why he won't take one minute of his time to make that happen was: "Because there are other things that I must do with higher priority that can also take me 1 min, so they take precedent." It also appears that he is treating me differently because I don't own as much as other investors. It is unfortunate that he is treating me like this, and I hope that it isn't happening to other users also.

Update 3/10/26: As of this date, Jerry, the CEO has yet to respond to my emails requesting to be re-added to the Discord. At this point in time, it appears that he was lying about the “issues” with my account as well as letting me back into the discord. It appears that it was all an excuse to kick me out and not allow me back into the server.

Update 2/20/26: I finally heard back from the CEO and he let me know that my account had been cleared of any issues. He indicated that if I repurchased a token, he would re-admit me to the Discord. He emailed me on 2/6/26 and I let him know I was eligible and requesting to be re-admitted on 2/7/26. I sent a follow-up email on 2/12 and 2/19, however, have not heard anything back thus far. We are now nearing the 4 month mark to get this very simple issue resolved.

Update 1/29/26: it has been nearly 3 months of waiting for Lofty to investigate the internal issues that they have said is associated with my account. The last correspondence I had with them, they said they were “getting close” to my ticket. However, I continue to wait for them to tell me my account is ok to utilize.

Update 12/9/25: another 2 weeks have passed and I am being advised not to make any transactions on their platform, because "we think there might be some weird account issue, specific to your account or maybe a wider issue to Lofty". I was informed that there are 30 tickets in their TODO list, which I am not included in, and I am "near the top" in the UPCOMING list. I continue to receive non-responses as to why it is necessary to keep me removed from the Discord server.

Update 11/26/25: it has been 4 weeks and Lofty has not yet addressed this issue. I have not received any updates of my “support ticket”. They only tell me that they respond to issues in “sequential order based on when it is made”. This means that their ticket backlog is > 1 month. However, the CEO has confirmed that I do own tokens, however, also tells me that my issue is not a priority for them.

I have been an active investor with Lofty.ai for a little more than a year now. Recently, I was removed from their Discord server, which DAO members use to provide real-time updates for properties and talk through potential governance proposals. When I was removed from the Discord server, I emailed the CEO, Jerry, to figure out what was going on. After quite a bit of back and forth, he let me know that he looked at my account and their database showed that I did not own any Lofty assets, however, he did look at the blockchain and saw my account did own DAO assets. He indicated his team was busy with other matters that were much more important than mine and he had no timeline on when this would be resolved, but also indicated that he would not add me back to the Discord until his team finished their bug fix. The way this entire situation has been handled is very concerning, especially if there is a software bug that affects the accounting integrity of their internal database of DAO ownership. It is TBD whether this is a systemic issue or a bug isolated to just me, but concerning nonetheless. Unfortunately, there has been an unwillingness over the last 10 days to escalate this as a priority item.

Edit 11/03/25

Lofty has been doing a much better job the last 5 months.

My governance proposals are no longer being ignored.

Jerry has been working on the operating reserve inconsistencies

Fees just got reduced

I have been shown a workaround to their impossibility of withdrawals in the use of coinbase (had to create a coinbase account)

Only major complaints remaining are:
1) zero transparency on lofty held operating reserve funds, which Jerry has promised to resolve by end of the year
2) still highly doubting tax forms will be anything less than an abomination that makes my accountant attempt to Luigi me

Original review:

"Website doesn't display correct/accurate information.

Doing due diligence requires spending every waking moment in the discord, and even then it's really still impossible to know the financials on any property

Tax forms are beyond awful (luckily you will be losing money so it's not really an issue 😉)

Management doesn't even attempt to stop scammers from listing properties, stealing deeds, paying their friends to do fake appraisals."

I had my account with lofty with money in it. At some point I got busy with life and stopped checking it. Now I try to log in, it says my password is not correct. So I clicked forgot to reset it, it says it’s reset, and still doesn’t let me log in. Now it’s asking for a code from an authenticator app, which I never set up. Or a backup code that I was never given. Have tried to contact support and no one responds. So now I can’t even take my money out. Beware, don’t “invest” your money on this app unless you feel generous and want to give it to them.

Lofty is just a marketplace with no real protections for buyers. A property may have an inspection report that passes with flying colors when it gets listed on the marketplace but once someone else takes over and another inspection report is done, the property has multiple issues that need to be fixed. Property data isn't always up to date on the website so it can be hard to make informed investing decisions.

A scam + do not respect applicable laws. Stay away from this platform.

I'm struggling to even begin this review. Perhaps I should use AI to write it, similar to how Lofty AI handles their help tickets.

Lofty AI's homepage boasts, "Buy and sell real estate as effortlessly as trading a share of TSLA." This is a blatant misrepresentation. I've traded stocks and invested in other real estate, and this platform is nowhere near as simple as buying a share of Tesla. It's incredibly deceptive.

As other reviewers have noted, withdrawing funds is a major hurdle. I've personally experienced this: I've contacted support, yet my money remains inaccessible.

I would strongly recommend exploring alternative platforms.

Initially, I was optimistic about Lofty AI and its concept. However, my experience has steadily declined over time.

I anticipate a response from Lofty to this review—ironically, this response will likely be faster than their actual chat support.

When I first invested, I had high hopes and believed this would be a valuable way to diversify my portfolio. Now, I feel compelled to issue a strong buyer beware.

Great idea for the platform owners, they probably make great money. The investors like me however, not so much.
They make it easy to invest and buy property tokens. However, selling those tokens for even close to what you paid is a challenge. I purchased most tokens for $50, I sold my last batch for $21, for a whopping 58% loss. All properties I invested in are very poorly run and mostly post losses, not profits. Then pulling your money out of the platform was another major challenge. I contacted support for months and they pointed me to a complicated process that did not work. Finally, a random user on the platform helped me move my money out through crypto wallets.
I truly regret ever investing in this platform.

Fantastic conversation with the co-founder Matt. I see future business. Extremely professional. Thank you

Platform is incredible. Makes buying and selling fractional real estate as easy as buying a share of stock. Have absolutely no complaints, constantly adding new features. Some of the upcoming plans are amazing. Support is good, only problems I have had thus far was a UI display error. Support promptly fixed the issue. If you have ever wanted to invest on real estate, but could not risk the amount needed this is for you.