Wypożyczenie auta odbyło się szybko i bezproblemowo. Zasady były jasne i zrozumiałe. Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na m... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... Näytä lisää
Yritys on vastannut
Bon accueil à la remise de la voiture, au retour un peu suspicieux sur l'état de la voiture mais après avoir vu l'état des lieux de départ, pas de souci. Finalement clôture du dossier sympa.
Yritys on vastannut
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Yhteystiedot
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italia
- +39 0577288938
Unisciti a MyLocauto Friends
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good car, cotsicientious staff, quick registration
Very good!
Quickly
Reliably
And more
23. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great service and team!
23. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
Vastaus yritykseltä Locauto Group - Siena DT
Dear Eric,thank you fo sharing your experience.
We are thrilled that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time!
Chiara
Esperienza perfetta
Servizio rapido, auto in ottime condizioni. Servizio prolungato 3 volte senza problemi. Mi hanno risolto un grande problema
23. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie! Faremo di tutto per rimanere la tua prima scelta. Al prossimo noleggio, Davide
Very good car rental company
Very good car rental company. Helpful and courteous service. I highly recommend it.
18. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
In sostituzione della mia ferma in officina per molti giorni
Ho preso l’ auto in sostituzione della mia che ha fatto una lunga degenza in officina. Ho trovato la macchina ottima , accessoriata al massimo e confortevole per la categoria
Il personale si è dimostrato gentilissimo e pronto a qualsiasi bisogno da parte mia . Lodevole
19. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie per avere condiviso la tua esperienza di noleggio e averci dedicato del tempo. Siamo felici di leggere le tue parole! Lavoriamo ogni giorno per offrire ai clienti Locauto un servizio di qualità e rendere l'esperienza di noleggio la migliore possibi
Leihwagen
Mit dem Service waren wir sehr zufrieden.
Was die Kosten für zwei Tage betrifft eher nicht, mit über 500€. Wir bekommen vom ADAC für die zwei Tage 104€ Rückerstattung, wobei die Mitarbeiter des ADAC mehr als verwundert waren über den hohen Mietpreis. Obwohl es einer neuer Wgen war, hatten wir einmal Prbleme das Auto zu starten.
Gruß Bernd
13. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Dear Bernd,thank you for sharing your experience.
We are glad that you enjoyed our service.
On the other hand,we regret that our pricing did not meet your expectations during this rental.
Please note that our rates follow a dynamic pricing model, which adjusts according to seasonal trends, market demand, and fleet availability. Locauto always aims to offer competitive prices to ensure our clients have the flexibility they need to rent with us.
We have taken note of your comments and will discuss them internally with our team to help us improve our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara
We have rented two autos at the same…
We have rented two autos at the same time. Your company did not want to honor the fact that we had used discover car as a broker. Unfortunately, we had to pay more for the insurance coverage. Also, the second car broke down on a very trafic highway. It took a while to get someone thru the emergeny line. The tow truck picked up the car but left 4 passengers in the midle of the road without calling a taxi or uber car.
8. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Hello Jacques, thank you for sharing your experience. We are deeply sorry to hear that the vehicle broke down during your rental period. Please be assured that our Customer Service team is already actively investigating the matter, and we will follow up with you as soon as we have an update.
Sara
Vastaus yritykseltä Locauto Group - Siena DT
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Car broke down
Service was good to pick car. However I had problems with the car. It broke down in the middle of the road in Italy. I had to call the police to direct traffic and help me with the translation with the tow truck. The worst part, I was about 40 minutes from my hotel in Siena. The police said no taxi and no uber in the area, therefore had to hitchhike along the highway to get back to the hotel. It was 30C that day, difficult when you are 71 years old. Locauto should offer transportation when a car breaks down.
8. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Dear Alain,thank you for your feedback and giving us the opportunity to reply.
We are deeply shocked and saddened to read about your experience. Please accept our most sincere apologies for the breakdown and, above all, for the unacceptable distress and hardship this caused you.We completely understand your frustration regarding the lack of transportation in that specific location, and we take your feedback very seriously.
We hope to welcome you back in the future and provide you with a flawless experience.
Chiara
Marta was wonderful
Marta was wonderful! Helped get a taxi for me to the train station! Smooth and fast transaction
14. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
Personale e competente veloce
6. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Vastaus yritykseltä Locauto Group - Siena DT
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
The process was easy and the company…
The process was easy and the company was able to accommodate needed changes in our rental.
5. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great experience
Great service, great staff, very nice car and rental experience.
12. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
That's great to hear! See you soon, Angelo
Come sempre tutto perfetto....un grazie…
Come sempre tutto perfetto....un grazie a Marta ...grande professionista
12. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Locauto l'optimum!…
Vado volentieri da Locauto,sono tutti molto gentili e disponibili ed hanno un'ampia varieta'di auto tra cui scegliere.Non ho riscontrato problemi ne' difficolta',anche le varie pratiche sono svolte velocemente e senza complicazioni,con efficienza e professionalita'.
5. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Easy pick up and drop off at convenient…
Easy pick up and drop off at convenient location near Siena. Friendly and professional service from staff. Reassuring that it’s part of the Enterprise family. Car was clean, in decent condition and ready to drive.
5. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Good
Good, however, the car drop off location agreed upon –and indicated in our contract– was closed when we arrived, so we had to drive to another Locauto location... would be nice if they checked their locations' closing hours before handing us the car. And the phone customer service was closed on a Saturday at 13h20, not opening before Monday. Not great for a car rental company which caters to tourists.
7. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Dear Antoine,thank you for sharing your experience.
We sincerely apologize for the inconvenience you experienced during the return of your vehicle.It is certainly our responsibility to ensure that the drop-off locations and hours indicated in the contract are accurate. We are sorry for the frustration this situation caused, and we will immediately check with our relevant department to understand why this oversight occurred and to update our systems accordingly.
We understand that availability during the weekend is important for travelers, and we will share your feedback with our management to help us evaluate future improvements to our support hours.
We are sorry that your experience did not meet our standard level of service, and we hope to have the opportunity to provide you with a smoother rental in the future.
Elisa
Personale al ritiro estremamente…
Personale al ritiro estremamente cordiale e professionale.
Elenco danni già presenti meticoloso che non dà adito ad eventuali sorprese
Auto pulita in maniera impeccabile e meccanicamente in ordine nonostante i chilometri
6. kesäkuuta 2026
Vastaus yritykseltä Locauto Group - Siena DT
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
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