Locauto Group - Milano Stazione Centrale Arvostelua 

El chico que nos atendió Davide muy atento y majo incluso me ayudo a conectar Android auto de mi móvil al coche para usar Google maps más cómodo
Muy recomendable

We rented a car at Centrale train station. The service was friendly. David was very kind helping with directions to the hotel when we brought the car back, and we were happy with our rental car experience.

ESPERIENZA OTTIMA CON TIAM!
Gentile e veloce

Check in rapido e facile, possibilità di noleggiare senza deposito e senza carta di credito assolutamente fondamentale, auto in buone condizioni e riconsegna senza problemi

The drop off location was difficult to find. The address was clear but on arrival there was no signage or quality instructions.

Thank you to David, he is always nice and trying to make all process easy for check in and out

The best service and Nicest clean cars at the best price and quality , Viva Italy Thiam is amzing with a Great service In Milano Central!!!

Personnel of Locauto are very positive, polite and speak English perfectly! It took me only 5 minutes to receive a quotation from a pretty girl, who instructed me about specific points. After that I received Italian car - Alfa Romeo in a good condition, so it made me even happier.

To Locauto Customer Service, I am writing to formally lodge a complaint regarding two issues I experienced during my recent car rental with Locauto. 1. Security Incident at Milano Centrale Office While at your Milano Centrale station office, my wallet was stolen. While I understand that I am ultimately responsible for my personal belongings, I am deeply frustrated by the environment that allowed this to happen inside your closed office. While waiting in line, an individual offered to let me skip ahead. After I returned my driver's license to my backpack, he used a white t-shirt to conceal his actions and took my wallet. What is highly concerning is that your representative noticed this individual, suspected he was not a legitimate customer, and yet did nothing. Despite observing this suspicious behavior in a closed office setting, your staff made no effort to intervene or ask him to leave. Ignoring a known, suspicious presence compromises the safety of your paying customers. 2. Unjustified Fuel Charge Additionally, I was incorrectly charged an extra €53.73 for fuel, despite returning the vehicle with a completely full tank. The attendant who processed the drop-off explicitly told me everything was fine. When I later spoke with a Locauto representative at the airport, they acknowledged this was an error and assured me that customer service would approve my claim and issue a refund. Resolution Requested I kindly request an immediate refund of the €53.73 erroneous fuel charge to my original payment method. Furthermore, I ask that the security incident at the Milano Centrale office be escalated to management, as a closed office should feel like a safe environment for your customers. I look forward to your prompt response. Sincerely, Shoval

Ho noleggiato una Citroën C3 per 3 giorni con Locauto e mi sono trovato benissimo. L'auto era praticamente nuova, profumata e pulitissima. Un ringraziamento speciale va a Giacomo, che alla riconsegna (domenica 09/08 verso le 17:00) è stato estremamente professionale, gentile e attento alle esigenze del cliente. Un'attenzione al cliente davvero rara da trovare. Consigliatissimi, tornerò di sicuro!

Ho noleggiato anno scorso con locauto e stato bene con check out e check in dalla macchina questo anno ho noleggiato ancora e andata benissimo..

Upselling issue and no customer care at the checking in - Our train was cancelled and I called the office. They said it’s no show and gave me different car and charged me additional money which is unfair. We were late only couple of hours and even that was beyond our control. I am ok with a different car but charging extra/upselling to take the advantage is bad thing.
I asked for Patrol car and I was given Diesel car which is again not a good thing. My overall experience was not better than 3 star.

Easy and simple rented two different types of Cars. Booked online and then just went and pick them up and had the help of Super proffesionell personal.

The car worked perfectly. Giancarlo was very friendly and helpful!
We recommend this service.

Educazione all’accoglienza, professionalità, procedura veloce, autovettura nuova. Ecco la sintesi di una esperienza estremamente positiva. Complimenti

Milánoban és Ròmában sem könnyű megtalni a felvevő és a leadò helyet.Akitől felvesszük el kéne hogy magyarázza egy térképen akkor sokkal kõnnyebben meg lehetne talàlni hogy melyik garázsban van az autò

Gianluca gentile e professionale al ritiro del mezzo

Een auto huren vrij simpel en snel geregeld ook het afleveren ging goed gelukkig geen schade dat scheelt ook natuurlijk duidelijk uitleg alles prima verlopen. Ook prima bereikbaar waar je de auto kan halen en brengen. Was voor ons de eerste keer auto huren in Italië en personeel spreekt ook wel Engels.

todo rapido, bien exlicado. exelente