Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaVia Maso Finiguerra, 31R, 50123 Firenze, Firenze / Toscana, IT
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good experience overall. The car was clean, comfortable, and in excellent condition. The whole process was smooth and easy. Everything was exactly as agreed, with no surprises.
Yritys on vastannut
Personale gentile e le spiegazioni che ci hanno fornito in merito all'auto sono state esaustive. Dato che c'era la possibilità, ci hanno fornito un'auto superiore alla noleggiata alla medesima tariff... Näytä lisää
Yritys on vastannut
Hotel arranged drop off and pick up and car rental made every step so simple. Car was very nice and exceeded our expectations. Thankful hotel has such a good working relationship with car rental and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Yhteystiedot
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italia
- +39 0243020419
Unisciti a MyLocauto Friends
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
bravissimi
11. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Esperienza molto positiva tanto nella…
Esperienza molto positiva tanto nella consegna dell'auto come nella restituzione. Personale molto cordiale e servizio molto rapido. Consigliato vivamente!
10. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Locauto was great to rent from
Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our stuff, fuel efficient, but still liked to accelerate and so nice to get my left foot and right hand engaged with driving again! The staff were helpful and made sure I was squared away. I’m looking forward to me next opportunity to rent from them.
2. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Good experience overall
Good experience overall. The car was clean, comfortable, and in excellent condition. The whole process was smooth and easy. Everything was exactly as agreed, with no surprises.
2. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Thank you for your feedback! Fausto
Noleggio semplice e personale cordiale
Noleggio semplice, personale cordiale, auto in ordine, pulite e come richieste.
7. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Quanti complimenti! Grazie per questa bella recensione. Ti aspettiamo presto, Fabio
Just all very professional
Just all very professional, garage team were excellent, picking up the car was easy, definitely the best car hire experience we've had in Europe.
6. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Many thanks, see you soon! Erika
Was charged a ton last minute because I…
Was charged a ton last minute because I was in a bind. They added tons of extra fees and I am generally dissatisfied with the rental.
5. elokuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Dear Rosenbaum,thank you for your review.
We apologize if the experience did not meete your expectations this time.
We would like to clarify that our staff offered you the best rate available at that moment, based on car availability and market demand.
We will share your feedback with the relevant department to improve our service, and we hope to welcome you back for a much better experience in the future.
Elisa
The whole experience was really nice…
The whole experience was really nice and Souki was the customer service representative was very nice and explained the process of renting and tolls really well.
28. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Very good
Very good that they accept debit cards. Easy process to get the car too.
27. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
We are so happy about your all-out stressless experience. Lucrezia
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Hello, so glad you enjoyed the trip with us, Fabio
Great service!
21. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Wow! Una delle recensioni più belle ricevute fino ad ora! Grazie, Stefano
Great service
Great service, no fuss collecting the car. No hidden payments, got the no worries package and it was all a 'no worry' experience. They explain about the local zoning and how to navigate it. Very happy with my car and experience, would definitely use them again.
22. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
The person telling at pick up diesel…
The person telling at pick up diesel was full then it was less then 1/2 tank upon returning asked me if it was full again I returned with 3/4 , also not telling where to park instead made me move it just not happy with all the money I paid
28. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Dear Carlos,thank you for sharing your feedback with us.
Regarding the fuel level, we would like to reassure you that the fuel reading was updated in our system at the time of pick-up to accurately reflect the actual amount in the tank. As a result, no additional fees or extra charges were applied upon return.
Regarding the parking assistance and return process, we sincerely apologize for any frustration or inconvenience this caused you. We take your feedback seriously and will use it to improve the return instructions and guidance provided by our counter staff.
We truly hope to have another opportunity in the future to regain your trust and provide you with a much better experience.
Chiara
Check in with as a breeze and the young…
Check in with as a breeze and the young lady was very friendly and helpful as was the person who handed the car off to us.
Return was also easy and again the person who checked us out was very friendly.
27. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Auto ottima
Auto ottima, noleggio veloce, impiegata al desk di Firenze, Via M. Finiguerra molto capace e veloce.
25. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
Highly recommended service
Car was in good condition. Delivered and picked up in time. Customer service was very good
27. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Thank you for your feedback! Fausto
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Noleggio poco organizzato
Il personale molto cortese e disponibile, ho chiesto una macchina a noleggio piccola a causa delle strade che dovevo percorrere ma mi è stata data una macchina troppo grande, anche se a parità prezzo
23. heinäkuuta 2026
Vastaus yritykseltä Locauto Group - Firenze Borgo Ognissanti
Grazie Enrico per aver condiviso la tua esperienza e soprattutto per la fiducia che riponi in noi ad ogni noleggio. Siamo felici che tu abbia apprezzato la cortesia e la disponibilità del nostro personale. Ci dispiace che l'auto consegnata non fosse all'altezza delle tue richieste. Prendiamo nota del tuo feedback per migliorare il nostro servizio.
A presto.
Chiara
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