I found the associate who rang initially to take details, very pushy, to the point that I had to tell her to stop pressurising me. She got my address wrong after I repeated it. Since then your asso... Näytä lisää
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Quick, informative and simple. Only criticism is that don't pressure people in power of attorney. Whilst I was insistent that I would be doing my own, felt I was being put off saying it was very dif... Näytä lisää
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The expert advice i received before going ahead with my Last Will an Testament The speed the will was produced in draft for my approval and the speed my concerns were address and questions answered... Näytä lisää
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Initial first phone call very informative & gave a clear vision as to what suited my needs. All Staff responded straight away to any questions asked without hesitation. Explanations step by step.
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Yrityksen tiedot
Yrityksen kirjoittama
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 822 8449
- adminteam@securelegacy.co.uk
- localwillwriter.uk
4,4
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Know exactly what service you need and be prepared for the hard sell.
The initial hard sell tactics made for an uncomfortable situation. I was expecting it but not to the level of what it was.
After that everything was ok and happy with the two wills recently received.
31. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you.
Kind Regards - Secure Legacy
Everybody I spoke with or emailed were…
Everybody I spoke with or emailed were very professional,kind and courteous.
1. syyskuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Top Drawer
Easy to deal with, answered all questions with understandable answers. Professional and quick, highly recommended
7. syyskuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Didn't like the hard selling of…
Didn't like the hard selling of property trust and powers of attorney trying to get us to make decide during call. After investigation and looking at previous reviews where people had to pay power of attorney registration fees on top of quoted price,phoned to find out for sure but the person I talked to was unable to answer question.
Wills are fine but wouldn't use this company again
31. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you.
Kind Regards - Secure Legacy
so quick and clear
27. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very easy and helpful toarrange
7. syyskuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very helpful polite member of staff
Very helpful polite member of staff. Will arrived in good time
28. heinäkuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
very friendly and helpful
3. syyskuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very quick and efficient service and…
Very quick and efficient service and great value .
However slightly too much pressure selling on trying to arrange P.O.A. at £395
25. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Disappointment
Unfortunately the first will draft I received beared no relation to what I had requested. I don't know how you could have got it so wrong! When I sent the corrections, I felt I had to paraphrase so the instructions were correct. Too much of a hard sell on the LPA service, which was more expensive than having Age Concern complete the documents.
27. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you.
Kind Regards - Secure Legacy
SCAM - avoid
sold us a service we did not want or need and when we tried to cancel inside the statutory 14 days refused to refund. Absolute SCAM
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
This review is both misleading and unacceptable.
You spoke with two members of our staff today, and following those conversations we agreed to cancel the service and issue you a full refund. That refund has now been processed.
Despite this, you have chosen to leave a review describing our business as a “SCAM” and claiming that we refused to refund you. That statement is simply false and does not reflect what actually happened today.
We are happy to address genuine complaints and concerns, but we will not accept false or defamatory statements being made about our business. We have acted reasonably, agreed to your refund and processed it.
Given that the matter has now been resolved and your payment has been refunded, we ask that you remove or amend this review immediately so that it accurately reflects the outcome.
Kind Regards - Secure Legacy
Was all very helpful and straight…
Was all very helpful and straight forward . Excellent.
3. syyskuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very simple process.Easy to understand…
Very simple process.Easy to understand and well informed of wills and future plans power of attorney etc.
27. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Good service and good prices
Good service and good prices. Only down side was the pushing of add-on's. You need to be strong if you don't want them, or a £10s of pounds for a will costs £1000s.
But overall nice service.
27. elokuuta 2026
Vastaus yritykseltä Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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