Cyberlink Corp. Arvostelua 

I upgraded to Cyberlink powerdirector 365 from using powerdirector 20 which is old now.... So then.. what's been happening in those many years? because this program is VERY glitchy if you want to make a clip that's over 40 seconds long, you will have to redo a lot ofthings because it will crash.
FYI I have a very capable RTX graphics card and 32Gb of RAM.
and the updates that HAVE been implemented are VERY minimal, the main bugs are still around and some more bugs to go with them. Program depends heavily on added AI features. Save your money.. I bought a year subscription to this RUBBISH.

I recently purchased a new Blu ray / MDisc burner, 100Gb capacity. It came with Cyberlink Power2Go (OEM) included. Normally when software is included with a peripheral, it is meant to work.

I was eager to try out the 100GB disks. Once I installed the software from what I remember last summer, it looked ok. I have since changed monitors and have a large screen high resolution now. When I open the software the fonts and menus are so small i cannot see them. It is nearly impossible to use!!

There are some work arounds, I tried them, such as Over-ride DPI (or something) and there are different combinations you can select when you right click on the program and select properties. These did absolutely nothing. I tried using a lower resolution and was prompted by the software "Power2Go will not function in this resoution and this DPI setting".

Apparently, someone thought it was a good idea to have some default settings built in that conflict or disobey the windows settings for fonts, and absolutely not workable way to change them. Windows has removed the option to individually control program font sizes, so this is not an option. Its all or nothing.

The wonders of technology and the advances that it brings!!

Using Windows magnifiier I was able to attept to setup a disk to write. The problem is I have 100GB Mdisc XL media and in the software it only allows me to burn blue ray disks (with a maximum 25GB). This is not what I paid for!!

The simple and easy fix to this was to open up my old copy of Ashampoo burning suite (FREE) which lets me burn any kind of disk I want. It is easy to use, intuitive and hassle free. Mischief managed.

My experience, and I have a lot of it, with software is OEM and commercial are usually pretty close in function. I am very glad I did not buy this, but at the same time it would be nice if it worked because in a way I did buy it.

Purchased the software on Amazon. Enter the product key to download and product key INVALID. Contacted the customer service at Cyberlink and they couldn't fix the problem / issue that is going on for DAYS. Therefore I sent it back. Very disappointed and unhappy with Cyberlink. Will go with someone else.

I've been using cyberlibnk powerdirector for three years. The product is okay, but when it glitches and you need to contact support - THERE ARE NO EMAILS THEY MAKE AVAILABLE TO FIX THE BROKEN VIDEO MAKER so frustrating. The last glitch out I got a message from the software saying " ooh sorry something went wrong please send a report and we'll try to do better" type of thing. Sent it. That was three days agp and nothing. All contact emails are directed toward marketing and sales and goading you into buying another product. Useless

Just paid for the latest Power Director app. Totally frustrating, not user friendly and missing very useful features which were previously there. It has been a total waste of my time and money. Will not renew subscription. Very poor, do not use

As everyone else states, this company is maddening and unethical. Customer support ABSOLUTELY SUCKS AND IS USELESS! Products are sub-par given the technology today. Even after I cancelled my annual subscription, they charged me anyway and now, even though they tell me I qualify for a refund, they are doing anything and everything to make the refund process impossible. Every time they give me a hoop to jump through, I jump through it, but that only leads to another hoop. I still have not received acknowledgement of my refund .

I have cyperlink 365. Sucks.
Did work in many years. But now the update makes it crash. Did reinstall old updates, did fix it, but it crashes too now. Stay away from this. Waist of time and more time

It appears that Trustpilot are removing genuine negative reviews...Is this because the reviewed businesses are paying Trustpilot to remove them?

I want a full refund 😕 I tried exporting 3 minutes and 26 seconds video of mine, and it would reach 99% and then kick me out. No update was needed. I tried 8 times and said forget it and went to Tiktok. I shortened my video and added the yellow auto caption and never received it. Something is wrong with the app. It'll show try this but still charge you. This is ridiculous 😒 . Any AI you have to pay for, you're not allowed to try it like the app claims.

I’ve already attempted to obtain a refund through Google for the PowerDirector app, but unfortunately, they have declined the request. As a result, I kindly ask that you process the refund directly on your end.

Developer was suppose to give me my refund and turn around and lied by not giving me my refund.

I do not recommend!

Klantenservice kan niet altijd een echte medewerker zijn, het moet een bot zijn gezien ze na x3 keer uitleggen het nog niet verstaan en proberen te laten blijken dat ze mij in hun klantenbestand niet vinden en vragen mij naar mijn aankoopbewijs van de software, desondanks ik ze de activerings/licentie key van de software heb meegedeeld blijven ze mij er naar vragen en andere technische dingen te beweren. Het begon na hun laatste update van hun software! Ik heb bij hun 4 software paketten gekocht.....ze vinden mij niet terug.....komaan !
Daar de software draait met een credit systeem per
maand, ben ik nu de helft kwijt aan één functie die
niet naar behoren draait.
Zelfs als ik info vraag naar een missende optie bij hun betaalmethodes, wijkt men er van af.
dit is mijn echte, geen uitgevonden ervaring met hun!!

This is a total scam website. MyEdit is one of their products. It claimed to be AI photo generator. However, it simply plug your head onto the clothing and claim that it is the AI generated picture. Worst experience ever, do not waste your money!!!

Waste of time! I do not like posting bad reviews but don't want others to go through the aggravation as I have. Especially if you're an amateur, I would advise to not purchase this.

90% of the time I have used this program (in 1+ years) there is an issue. I would have not subscribed again, unfortunately my subscription auto renewed. They would not refund me. I highly recommend that you do not purchase this, unless you are a "techy" or computer pro....this is especially not for amateurs. Unfortunately, their customer service is awful. They don't address your issues even after you explain it in great length via their online support.

I am only able to use the basic features, which can be found through another app for much less money.

Waste of time.

Most business, when you sign up to subscription based goods and services, notify you in advance, when the annual subscription is about to be taken/renewed.

Not Cyberlink, they openly admit they don't contact you in advance. This is clearly because they want to fleece you, and catch out the customer.

Secondly they introduce features, part way through your subscription and advise you now have to pay for it (ie subtitles). Most businesses would commence a charge for a feature when you renew your subscription, but no, not Cyebrlink.

Not very transparent, customer focused or long term business oriented.

You can see from the ratings on here, it is very consistent regarding support (or lack of) and customer focus - will be moving to another supplier going forward and already have the end date of my subscription in my diary

Cyberlink used to knock out some pretty good software back in the days you know the days when you bought something like power director and it was the full package with a lifetime serial number that didn't need a constant internet connection so you have it for life, well I thought I would upgrade my old power director as it's quite old now and liking the look of PD360 with it's Ai stuff, well little did I know that everything available on cyberlink is subscription based now, are they having a laugh or what? By the time you add up all the addons etc to give you the full package of 360 it comes to quite a hefty monthly amount oh and needs a constant internet connection to use some features, what are people like me who don't use this software that much maybe 3 or 4 times a year for family videos and pics I would effectively be paying for something I don't use most of the year.... NO! I would rather stick to my old FULL version, I'm getting flipping fed up with the subscription nonsense on everything now it's nothing but a money grab.

"Despite having a strong computer system, my experience with Power Direct 365 has been disappointing due to very bad customer care and slow performance."

Playing a DVD is a small disaster with Power DVD. All kinds of unwanted previews show up and I can't find an option to start the main movie.

I bought PD 7 and later PD 13 ultra for long life use. So 2x a full amount. I take a look in my programm PD13 for updates. push on the button in the toolbar. or there are in the mean time updates of my PD 13. I went automaticly on an automatic page of PD 365. No button spacially for my PD 13. Only pd 365. So I try out for the PD 365 for free. I Thougt, maybe is instead of PD 13. But then I wanted to produce a video edit. Then the message came that a watermark would be placed in the video. The connection of my livetime software (PD13) was not connected. Nowhere a solution within the program PD 365. ( my boughted lifetime products are free of waterbrands) Sent an email message 2x to know how so;ute this problem. I received a ticket number. No response from the gentlemen in Thailand. So out of necessity back to my old PD13 on my pc.. But it no longer worked after trying that PD 365. Not even via the "aplication manager" which kept indicating that it is 'currently not possible' to download my purchased product for life time. A pure financial hostage-taking of these scammers. Sending you around all the time and trying to sell you a subscription. New buyers of PD 365 be warned. Don't do it. You'll be walking into a trap.

Waste of money. My “professional portraits look like my head was placed on someone else’s body. Sorry, no refunds.
Steer clear!

I used Power Director 365 for over a year and liked it so much I renewed the year subscription last Fall. Last week, it stopped loading - just took me to a page of "free" trial downloads. Multiple tries finally got me through to my account page, which listed the product as paid. I've been trying every trick I can muster to get through to their "Support Team", but so far have only gotten generic bot responses. Using my "ticket number" is useless because their link for direct response...takes me to the page for their "free" trial downloads. I can't even use their Ap Manager anymore. Goes to the same useless page. Final Insult: this afternoon I tried using their toll free number for customer support. Know what I got? A FAX MACHINE TONE!!!!

Have upgraded cyberlink but i receive a lot of spam about the cloud has expierd. Have payed for the upgraded licens, but i dont have any need for a cloud-function. And as far as i know i havent recuested for one either. The suport about this is none existent. My power dvd experiense is suffering because of that. My feeling is that they want to suck out more money. Conklusion: A total sham. :(