Little Ones London Arvostelua 

2 569
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Näytä lisää

Saanut 1/5 tähteä

The service presses you to pay their fee immediately. It is all about pressuring you to sign, but the helpers/tutors you find can easily switch to another job, and they don't reimburse even partially... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lastenhoitotoimisto
  2. ja myös
  3. Rekrytointipalvelut

Yrityksen kirjoittama

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 95 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(2 569)

141 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent

I had a great experience working with Laurane, she was professional, responsive, and truly attentive to my needs and preferences. Throughout the process, she kept me informed, gave valuable advice, and made sure I felt supported every step of the way. Thanks to her dedication, I was able to find a role that perfectly aligns with my skills and career goals. I would highly recommend her to anyone looking for new job opportunities or career guidance.

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

disappointing experience with this agency.

We had an extremely distressing and deeply disappointing experience with this agency. We approached them to find a temporary nanny for a 3-week period over Christmas to help care for our three children. From the outset, the agency informed us that it might be difficult to find suitable candidates, and ultimately we were presented with just one option.

Following the interview, the nanny seemed experienced and came with what we were told were excellent references. Silvia, our point of contact at the agency, provided the nanny’s contact details after we paid the full agency fee.

Unfortunately, what followed was one of the most traumatic experiences I have ever endured. From the very beginning, the nanny displayed unprofessional and inappropriate behavior questioning my parenting choices, criticizing the very fact that I had hired a nanny, and making unsettling, racially charged remarks. I have video evidence of some of this behaviour.

When I raised these serious concerns with the agency, I was told that someone from a similar background at the agency had reviewed the comments and determined they were not racist a shocking and dismissive response. The agency refused to take any responsibility, claiming they had completed proper due diligence and reference checks, which I now seriously doubt.

Things only escalated. The nanny was found drunk in my home on more than one occasion, sent me abusive and intoxicated messages, and even demanded more money than was originally agreed. Regrettably, I complied at the time, hoping things would improve. Eventually, we had no choice but to ask her to leave after another disturbing incident again, with photographic and video evidence provided to the agency.

To this day, I feel completely violated and let down. The trauma of allowing someone so unsuitable into my home, around my children, is something that continues to affect me. The nanny manipulated, gaslit, and took advantage of my kindness and inexperience with such situations. It wasn’t until a friend visited and noticed the signs of her being under the influence that I realized what was really going on.

We’ve had a long-standing, positive relationship with our weekend nanny, and have worked with other reputable local agencies for years without issue. This experience, however, has left me shaken and deeply regretful for ever placing my trust in this agency.

To make matters worse, after her dismissal, the nanny continued to harass me via WhatsApp with abusive messages. I’ve since blocked her, but the fact that she was ever recommended by a professional agency is deeply concerning.

This review is written not out of anger, but out of a sincere desire to prevent this from happening to another family. The agency failed completely in safeguarding, vetting, and responding to what was an incredibly serious and harmful situation. I would strongly caution others against using their services.

3. tammikuuta 2025
Oma-aloitteinen arvostelu
Little Ones London-logo

Vastaus yritykseltä Little Ones London

Good afternoon,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one, and the situation you describe is absolutely not what we expect of our candidates. My offer in resolution of this matter, previously communicated by email, remains open to you should you wish to exercise it.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Saanut 3/5 tähteä

Mixed feeling

The instructor was really good, he made sure we knew what we were doing and practiced until we could do the First Aid. However, they did not cover all the topics they promised they would, and when I enquired afterwards, I had no reply. This led me to decide not to go back to them again.

13. huhtikuuta 2025
Oma-aloitteinen arvostelu
Little Ones London-logo

Vastaus yritykseltä Little Ones London

Good afternoon,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help. I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Saanut 5/5 tähteä

Victoria

Vittoria was amazing for me and she found the perfect job..she always patient and always ready to help!!She always has been so kind!!
I really appreciate everything you did for me!!
You are a star!
Thank you 🙏

3. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The agency is amazing

The agency is amazing - everything was so easy to start up and they're very quick and efficient at sending over job vacancies.

10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nanny role

From the start, signing up with little ones was an amazing experience. Super friendly and great communication. Carolina has done an amazing job in finding me the right position and that very quickly - within a week! She has helped and supported me in any way! Cannot recommend enough! Thank you :)

28. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great communication.

Many Thanks to Laurane at Little one’s agency. She listened and paid attention to my working preferences.
She placed me with lovely clients. Whom I’m excited to join next month.
Working alongside such a professional recruitment consultant as Laurane made
me feel part of a TOP team. And together we impressed the clients!
I look forward to securing future placements with you. Thank you Laurane!

26. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I work trough the Little Ones since…

I work trough the Little Ones since 2019. I really appreciate all the attention and support from the team. At the moment I’m being assisted by Lucas. He’s very dedicated to helping me to find a new job. I highly recommend the Little Ones,

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent

Excellent
The staff are amazing in special Noemie who tried the best to help me to find a good job.
Thank you again for all your help
Mihaela

19. maaliskuuta 2025
Oma-aloitteinen arvostelu

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