Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Updated upon company's response: Yes, Linzi issued a refund after all the evidence I sent (videos & pictures) about the fake delivery claim of Evri (showing that all the packages in Evri's del... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Awful quality shoes and poor customer service Do not recommend them at all, I bought a pair of shoes and wore them twice before they broke. They refused to give me a refund and made it feel like it... Näytä lisää

Saanut 5/5 tähteä

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Näytä lisää

Saanut 5/5 tähteä

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Näytä lisää

Yrityksen tiedot

  1. Kenkäkauppa
  2. Vaateliike
  3. Asusteet
  4. Uimapuvut ja -asut
  5. Naistenvaateliike

Yrityksen kirjoittama

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 94 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

2 pairs of sandals

Bought 2 pairs of sandals,
they look so nice on, are comfortable.
Will be buying more price was cool.

no problems from ordering to receiving totally happy.

23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Parcel never received and still waiting…

Parcel never received and still waiting for refund.
I would have rated 0 if that option was available.

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Saanut 2/5 tähteä

Awful communication

Just received some sale sandals, which can't be returned according to their website but there are 2 small marks on the shoes, which is not acceptable even for sale items. have emailed them and as yet no response, they do not reply to emails as I sent them an email regarding stock of another sandal over a week ago, but if they don't respond to me and let me return the damaged sandals I will be contacting Trading Standards

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Yvette,

Thank you for bringing this to our attention.

I have checked this order and can see our customer service team has responded to your email within 24 hours and look forward to your response, our team do aim to respond to our customers within 48-72 hours.

Thank you for your patience in advance.

Linzi Customer Care Team.

Saanut 4/5 tähteä

Goddess gold wedges

Bought the Goddess gold wedges.. loved them!
Quick refund for the shoes I returned.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Dee,

Thank you for your lovely 4* review. I'm so happy that you've enjoyed your shopping experience. Thank you so much for choosing to shop with us.

Hannah - Linzi Customer Care Team

Saanut 3/5 tähteä

Expensive return cost

Online store with a lot of offer and interesting design, but if you don't live in the UK, avoid this store because making a return turns into a very expensive process. Besides paying a return tax of ~€8, they were asked for €60 for shipping return.

While an online store, should offer more economical return options... Asking me for €60 to return it through their shipping "agent", when I only paid €17 for shipping it myself (under the same shipping conditions), doesn't make any sense.

26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

We’re glad you enjoyed the design and offerings on our site, but we completely understand how frustrating the international return costs must have been. While return shipping and local customs fees are unfortunately outside of our control, we’re actively looking at ways to better support our international customers.

We genuinely appreciate you taking the time to share this feedback and are currently working on making this experience better for our international customers, our customer service team have been in touch with you and look forward to your response.

Linzi Customer Care Team.

Saanut 1/5 tähteä

International return policy would have stopped me from buying

I recently bought some boots. As I am in Australia, I received an email before the order was processed to ensure I understood the sizing was in UK sizes.
Unfortunately, the boots needed to be returned. What was not made clear to me was that I was responsible for the payment for the returns. For all international orders, while you email about the sizing, you should mention the return policy. I would never have gone through with the purchase if I knew it would cost me more than half of what I paid to return them. It was $75 dollars!
Should be more upfront about this to international purchasers.

11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Hannah,

Thank you for reaching out and for bringing this to our attention.

I’m really sorry to hear about your experience with our international returns, and I completely understand your frustration. While we do clarify a return fee's will be deducted from your refund once received we also offer customers to return their order using their own return method.

Your feedback is incredibly valuable, and we’ll be reviewing how we communicate this and if there is anything further I can help with, please do get in touch.

Linzi Customer Care Team.

Saanut 5/5 tähteä

Gorgeous sandals

Gorgeous sandals, great prices and great experience all around. Bought two pairs to try and both were gorgeous. Speedy refund for the ones I returned. Very comfy, could happily wear them all day and they looked much more expensive than they were

4. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not legit

I made an order, paid for it. However I did not receive any email confirming my order. Tried to call the customer care number mentioned on their website (+97144928752) and this number simply does not work. Sent an email - did not receive a response neither. Looks like it is not legit.

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

Thanks for your review and for bringing this to our attention.

We’d really like to look into this for you, but unfortunately, there weren’t enough details in the review for us to do so. We’ve sent a message via Trustpilot asking for a bit more information so we can help.

Just to reassure you, Linzi Shoes is a genuine business, and if you ever have any questions or issues, you can always reach out to us directly through the contact form on our website at linzi.com.

We care about all of our customers and want to make sure you have a good experience with us, so we hope to hear from you soon.

Linzi Customer Care Team.

Saanut 1/5 tähteä

Passez votre chemin

Ne commandez pas avec eux si vous n’êtes pas sure à 100% que vous garderais les chaussures car ils font en sorte que vous ne puissiez pas renvoyer les chaussures.

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

Thanks for taking the time to share your feedback.

We're really sorry to hear you were disappointed. We do try to make sure all delivery and returns information is clearly available on our website so customers can review it before placing an order.

If there’s ever anything you're unsure about, our team is always happy to help—you can get in touch with us anytime via the contact form on our website.

We genuinely appreciate your comments and are here if you'd like to chat more about your experience.

Linzi Customer Care Team.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin