Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Updated upon company's response: Yes, Linzi issued a refund after all the evidence I sent (videos & pictures) about the fake delivery claim of Evri (showing that all the packages in Evri's del... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Awful quality shoes and poor customer service Do not recommend them at all, I bought a pair of shoes and wore them twice before they broke. They refused to give me a refund and made it feel like it... Näytä lisää

Saanut 5/5 tähteä

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Näytä lisää

Saanut 5/5 tähteä

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Näytä lisää

Yrityksen tiedot

  1. Kenkäkauppa
  2. Vaateliike
  3. Asusteet
  4. Uimapuvut ja -asut
  5. Naistenvaateliike

Yrityksen kirjoittama

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 94 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Courier did not deliver.

Unfortunately I didn't receive my order. I was informed by Evri midway during the delivery process that my parcel was being returned to sender. I have no idea why. I have since received a refund from you, minus the return delivery charge which I was unhappy about as I had not even received the shoes.
I would like to reorder the shoes I chose, but worry that the same thing will reoccur.

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Denise,

Thank you for taking the time for this review.

We are sorry you did not receive your order and we want to make this right for you and want to ensure you receive your shoes.

We have requested additional information via Truspilot and look forward to your response.

Linzi, Customer Care Team.

Saanut 5/5 tähteä

Beautiful

Beautiful shoes but unfortunately the wrong colour for my outfit so had to return

24. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Plenty of choice

Plenty of choice, colours and designs, you will certainly find what you’re looking for here. Reasonably priced and very well made and packaged.
Linzi never disappoints. You can earn a few points on your way which will help reduce the price on your purchase

17. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Linzi Trainers via Matalan

Good morning, I was trying to return a pair of trainers and on the paperwork you can't take the item back to Matalan you have to send direct to Linzi. The QR Code that you were asking to click into was a scam and I ended up going into Coin Cashgames, by luck my bank stopped them receiving £59.99 for these trainers. At present I am still trying to send these back and I'm at a lost now how to do it. Very upset and will not be ordering through Matalan again for Linzi shoes. Regards, Elizabeth

9. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

Thank you for your review.

We are sorry to hear about your return experience. Paperwork sent with your order does contain a QR code on the right hand side and this will take you directly to our Linzi/Matalan return portal.

Customers are important to us and have requested additional information via Trust pilot to look further into this for you and guide you through on how to return your order.

We look forward to hearing from you.

Linzi Customer Care Team.

Saanut 1/5 tähteä

Can’t return item!

Bought sandals from Linzi through matalan on line. If you want to return them you have to do it directly to Linzi. When I tried to return them it came up as non-refundable. No reason given, nothing on matalan site to say you couldn’t return them when I ordered. Now stuck with sandals I don’t want. I wouldn’t buy from them again & would recommend to others not to use this company.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi,

Thank you for bringing this to our attention.

Our customer service team have now been in touch via email regarding your experience. We can see a refund has been issued and we look forward to hearing from you.

Linzi Customer Care Team.

Saanut 1/5 tähteä

I bought 2pairs of shoes only one pair…

I bought 2pairs of shoes only one pair fitted and I was told I can’t return the other pair so won’t use you again very disappointed

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Keeley,

Thank you for bringing this to our attention.

We would like to look further into this for you and have been unable to find your order details via this review and requested additional information.

We look forward to hearing from you.
Linzi Customer Care Team.

Saanut 4/5 tähteä

My loveeeely espadrille wedges....

My loveeeely espadrille wedges arrived sooner than expected. They are beautiful. A great price too. I have bought them for a summer wedding, go with my dress perfectly. Easier on the feet than stilettos. I don't think I will be able to wait till August to wear them though.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Sandals

Can't fault ordering and delivery.unfortunately I forgot about my feet needing a wide fit and these were too narrow. Can't send back as were bought from the outlet,so stuck with a lovely pair of sandals I can't wear😔

5. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Refund given

Thank you Linzi customer service have got in touch and there was a misunderstanding between being given a refund or a credit.
I have now been told I will receive a refund so thank you hence I have changed experience and feedback
Regards
Ann

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Ann,

Thank you for reaching out regarding your return.

I can see our customer service are looking into this for you and have emailed you with an updated response. We look forward to your response.

Hannah - Customer Care Team

Saanut 1/5 tähteä

No care for the customer

I ordered a pair of trainers and received an odd pair, 2 completely different trainer types. I suppose mistakes happen but the service I have received since to rectify hasn't been good at all. Email responses were of a blame me attitude. I won't be ordering again.

6. toukokuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Laura,

We’re really sorry an odd pair were sent to you. To help sort this out, our customer care team sent you a return label. Sometimes, if old labels aren’t fully covered, parcels can end up coming back to you instead of reaching us, we completely understand how frustrating that must be.

As soon as we receive the return, we’ll be in touch. In the meantime, if there’s anything else we can help with, just let us know.

Linzi Customer Care Team.

Saanut 5/5 tähteä

I love my shoes

I love my shoes, they look fabulous and are so comfortable. The finish is equal to shoes that I have bought which are 3 times more expensive.

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing.....

I absolutely love Linzi shoes....i have had quite a few pairs of shoes here... they are my go to first whenever i need shoes....They arrive very quickly and i have never had to send anything back.....Great company....

11. toukokuuta 2025
Saanut 1/5 tähteä

Evri have damaged my parcel and I’ve…

Evri have damaged my parcel and I’ve not heard anything at all. It’s over a week ago and still waiting so I would love to review them if I had them.

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Julie,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.


Hannah, Customer Care Team

Saanut 5/5 tähteä

Echo sandals

My echo sandals have just arrived, I bought a red and cream pair. I’m a size 5 but have a s
I’m foot and had to move buckle onto the next hole on both straps, but now they feel comfortable and safe. Would reccommed for summer. Will be buying more. X

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered and Evri lost it which Linzi…

Ordered and Evri lost it which Linzi has proof off but still no replacement shoes sent or a refund. Awful customer service.

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Linzi-logo

Vastaus yritykseltä Linzi

Hi Joanna,

We would like to look into this for you.
Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin