Updated upon company's response: Yes, Linzi issued a refund after all the evidence I sent (videos & pictures) about the fake delivery claim of Evri (showing that all the packages in Evri's del... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Updated upon company's response: Yes, Linzi issued a refund after all the evidence I sent (videos & pictures) about the fake delivery claim of Evri (showing that all the packages in Evri's del... Näytä lisää
Yritys on vastannut
Awful quality shoes and poor customer service Do not recommend them at all, I bought a pair of shoes and wore them twice before they broke. They refused to give me a refund and made it feel like it... Näytä lisää
This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Näytä lisää
Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Näytä lisää
Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.
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On vastannut 94 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Unfortunately I didn't receive my order. I was informed by Evri midway during the delivery process that my parcel was being returned to sender. I have no idea why. I have since received a refund from you, minus the return delivery charge which I was unhappy about as I had not even received the shoes.
I would like to reorder the shoes I chose, but worry that the same thing will reoccur.

Vastaus yritykseltä Linzi
Beautiful shoes but unfortunately the wrong colour for my outfit so had to return
Plenty of choice, colours and designs, you will certainly find what you’re looking for here. Reasonably priced and very well made and packaged.
Linzi never disappoints. You can earn a few points on your way which will help reduce the price on your purchase
These shoes are absolutely beautiful, just like in the pictures. Delivery was very fast, and they are exactly as shown and incredibly comfortable
Good morning, I was trying to return a pair of trainers and on the paperwork you can't take the item back to Matalan you have to send direct to Linzi. The QR Code that you were asking to click into was a scam and I ended up going into Coin Cashgames, by luck my bank stopped them receiving £59.99 for these trainers. At present I am still trying to send these back and I'm at a lost now how to do it. Very upset and will not be ordering through Matalan again for Linzi shoes. Regards, Elizabeth

Vastaus yritykseltä Linzi
Bought sandals from Linzi through matalan on line. If you want to return them you have to do it directly to Linzi. When I tried to return them it came up as non-refundable. No reason given, nothing on matalan site to say you couldn’t return them when I ordered. Now stuck with sandals I don’t want. I wouldn’t buy from them again & would recommend to others not to use this company.

Vastaus yritykseltä Linzi
Great comfortable shoes I come back time and time again
I bought 2pairs of shoes only one pair fitted and I was told I can’t return the other pair so won’t use you again very disappointed

Vastaus yritykseltä Linzi
Quick delivery - very well packaged - comfortable sandals
My loveeeely espadrille wedges arrived sooner than expected. They are beautiful. A great price too. I have bought them for a summer wedding, go with my dress perfectly. Easier on the feet than stilettos. I don't think I will be able to wait till August to wear them though.
Can't fault ordering and delivery.unfortunately I forgot about my feet needing a wide fit and these were too narrow. Can't send back as were bought from the outlet,so stuck with a lovely pair of sandals I can't wear😔
Thank you Linzi customer service have got in touch and there was a misunderstanding between being given a refund or a credit.
I have now been told I will receive a refund so thank you hence I have changed experience and feedback
Regards
Ann

Vastaus yritykseltä Linzi
I ordered a pair of trainers and received an odd pair, 2 completely different trainer types. I suppose mistakes happen but the service I have received since to rectify hasn't been good at all. Email responses were of a blame me attitude. I won't be ordering again.

Vastaus yritykseltä Linzi
I love my shoes, they look fabulous and are so comfortable. The finish is equal to shoes that I have bought which are 3 times more expensive.
I absolutely love Linzi shoes....i have had quite a few pairs of shoes here... they are my go to first whenever i need shoes....They arrive very quickly and i have never had to send anything back.....Great company....
Evri have damaged my parcel and I’ve not heard anything at all. It’s over a week ago and still waiting so I would love to review them if I had them.

Vastaus yritykseltä Linzi
My echo sandals have just arrived, I bought a red and cream pair. I’m a size 5 but have a s
I’m foot and had to move buckle onto the next hole on both straps, but now they feel comfortable and safe. Would reccommed for summer. Will be buying more. X
Ordered and Evri lost it which Linzi has proof off but still no replacement shoes sent or a refund. Awful customer service.

Vastaus yritykseltä Linzi
I bought the sliders and wedges. They came in record time. Both pairs packaged really well. They both looked and felt great. Amazing purchase will definitely be buying from here again.
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