LingoAce Arvostelua 

我想分享一下我家俩宝贝和lingo ace 学习汉语的心路历程。我家双胞胎男孩子今年11月份7岁了。他们和李慧老师学习汉语快2年了。我见证了他俩从最开始坐不住，偶尔崩溃然后到现在的喜欢，主动说中文，整个的路程。我想由衷的感谢李慧老师的付出，耐心，应用的方法。 让我看到我家宝贝们有非常大的进步。
重点说一下我家Thomas，他是自闭症孩子，我记得好多次他学着时候哪个点他就崩溃了。李老师耐心在屏幕另一端安抚以及尝试各种方法，如画画和玩游戏。等他情绪稳定后再继续学习沟通。这个非常考验一个老师的能力和耐心。
现在我家Thomas已经完全蜕变，主动和我说汉语，说喜欢李老师。我知道这一份爱都是发内心的。孩子的爱最纯粹，饱含着李老师所有的付出。
想起最开始时候，李老师经常主动和我沟通，发现孩子喜欢的书,玩具或动画图片,然后在课堂展示孩子喜欢的东西如果他们精神不集中或情绪有波动。这份关爱我深深记的。
感恩lingo ace 有这么优秀的老师，真是我们的幸运。我们会和lingo ace 共同成长，共同进步！
最后感谢教管黄老师,谢谢您的安排,试课,您的专业指导和安排让我们有幸找到适合的老师!
谢谢你们谢谢lingoace!

I’ve worked for LingoAce three different times, and nothing has changed. They keep inviting teachers back like they’re some “great company,” but the reality is a mess.

Their promises about incentives, advancement, and tiers are fake. None of it exists. Pay is slow, communication is awful, and if you need help, you’re ignored.

Appeals are pointless. The responses are generic, copy‑and‑paste garbage that look computer‑generated. Nobody is actually reading them.

The penalties are ridiculous — completely over the top and feel like a way for the company to take money from teachers. It’s unfair, unnecessary, and honestly shady.

One tiny mistake and they start reviewing you nonstop until you quit. The turnover is constant because they don’t treat teachers like professionals.

After three rounds, I’m done. I will never work for LingoAce again, and I strongly warn others not to.

LingoAce
Thank you for your response. However, you did not address the main issue: the 200% fine. I need a clear explanation of how a penalty that extreme is justified under your policies.

My experience was negative due to unreasonable fines and inconsistent policies. I stand by my review. I will not provide additional personal information. My review stands as written.

My experience was disappointing due to scheduling and communication issues. I’ve already received confirmation of changes, but they weren’t implemented. In my experience, some of the practices felt questionable — including fines that reached 200% for missed classes. This is why I consider the system to be unfair to teachers.

My experience was disappointing due to scheduling and communication issues. I’ve already received confirmation of changes, but they weren’t implemented. In my experience, some of the practices felt questionable — including fines that reached 200% for missed classes. This is why I consider the system to be unfair to teachers and a bit SHADY.
This concludes my clarification.”

It's interesting for the children and it's engaging.

We had our trial class and the kids were engaged and rewarded so they got motivated.

My child loves this. Customer service was really professional too.

Customer service, follow up are clear and transparent .

I've been learning chines for 6 years now and i can assure you it's been very useful and helped me to achive more confidence and skills.
Special thanks to Miss Ding my beloved teachershe ia a very special person, very kind, capable of helping me improve significantly always patient and supportive.

Excellent Chinese teaching with great teachers and coordinators ,user friendly software to manage classes and prompt reply from the staff.

Motivo de trabajó

Please. I think you should show us if there are africans on your team of teachers. No good reason for refusing an application after a hectic interview. That's evil!

账户被乱扣款
被无数轰炸电话后，我觉得可以试试几节课，推销员说我这边上一个8节课马上注册后就取消。结果每个月都被扣款。等了一周各种领导进医院的借口。客服也没有主动跟踪，在我催问下退款取消说是14-21天后会退款。
小心把账户信息给出去哦！

A terrible experience with LingoAce.

The sales representative sold a service they couldn't actually provide. I was promised Maths classes with only 2–3 students per group, but after I signed up, I was told that the available classes had 5–6 students instead. I was then informed that they didn't have any smaller groups available.

When I tried to contact the sales representative for clarification, she completely disappeared and stopped responding to my messages. I eventually had to call the Singapore office directly to resolve the issue. To their credit, they refunded my money (after 4 weeks) because they were unable to deliver the service I had paid for.

Based on my experience, I would never contact this company again. The whole process felt misleading and unprofessional.

The teachers were great and did a good job delivering the lessons, which is the only reason I’m giving 2 stars.
Unfortunately, my experience with the consultants was very disappointing. During sign-up, they promised a certain number of lessons, but those were not honored without repeated follow-up. I constantly had to chase them, ask multiple times, and even escalate to online customer service just to get responses or partial resolutions.
At one point, I had 14 lessons expire. The consultants repeatedly assured me not to worry and said they would extend them. However, once the lessons actually expired—and after I mentioned I wasn’t interested in continuing—they stopped responding entirely.
I had to contact online support four times just to get any extension. In the end, only 8 lessons were restored, and the remaining 6 were never accounted for despite multiple emails and messages, which were ignored.
Overall, the lack of follow-through, poor communication, and lack of integrity made this a very frustrating experience. I would not recommend this service due to the hassle and stress involved.

It's next to impossible to contact anyone at Lingoace in case you need any administrative issues or need help with the course.

It’s very nice

the teacher is not bad,
but the customer service is horrible!!!!
and be carefull, they sell your phone number to all the programmes they have. you'll get endless crank calls!

Unfortunately, my experience with LingoAce has been extremely concerning. The teacher verification and hiring process appears to be poorly supervised, allowing some individuals to work using fake or unverifiable documents and identities.

Even more disturbing, some teachers record videos and take photos during classes and publish them on social media without parental consent. Using children’s images and classroom content for personal entertainment, audience engagement, or online visibility is a serious violation of privacy and child protection principles.

We provided LingoAce with sufficient evidence and documentation regarding these issues and the behavior of certain teachers. However, the company showed little concern and continues cooperating with those individuals instead of taking proper action. This creates the impression that profit and revenue are being prioritized over children’s safety, privacy, and parents’ trust.

Parents deserve transparency, proper identity verification, and a platform that genuinely protects children rather than ignoring serious complaints.

Warning to parents using LingoAce.

I reported serious teacher-verification concerns to LingoAce and provided documentary evidence showing that teachers presented on the platform as native English teachers appear to be using false identity and qualification claims.

The evidence I submitted strongly indicates that:

* Passports and identity claims presented are not authentic
* CELTA teaching certificates appear fraudulent
* Claimed university degrees, including Master’s qualifications, appear fabricated
* Teachers advertised as “native English teachers” may not actually meet those claims

Based on the evidence provided, these teachers should not be marketed to parents as qualified native English teachers.

Despite receiving this report and supporting documents, LingoAce continues allowing these teachers to teach children on the platform without visible action.

Parents trust educational platforms to properly verify the identity, qualifications, native-speaker background, and teaching credentials of the people teaching their children. If serious credential concerns are ignored, parents deserve to know.

I strongly advise parents to carefully question how platforms verify:

* Native-speaker status
* Academic degrees
* Teaching certifications
* Identity documents

Children’s education and parent trust should never be built on unverified claims.

Very disappointed with LingoAce. I signed up and paid based on an offer that clearly stated 172 lessons, including 12 lessons x 55 minutes. That was the package presented to me, and that was what convinced me to pay.

Now, after around 140 lessons, the agent suddenly says I will only receive 144 lessons, and the 12 x 55-minute lessons are not included because it was supposedly a “typo.” I honestly do not accept that explanation. If it was a mistake, why was it shown clearly in the offer in the first place?

As a customer, I paid based on the information provided to me. Changing the terms afterward feels very misleading and unprofessional. I honestly feel scammed by this experience.

This is the poorest teaching platform form TEFL teachers. Poor on boarding, poor management communication, they even rufused to allow me to delete my account or cancel the lessons.

Have a look at reviews on facebook too - NOT A GOOD PLATFORM AT ALL.

Don't waste your time.