LighterLife UK Ltd Arvostelua 

Neil Spencer is not just an amazing mentor to us all. He is an incredible, wonderful, warm human being who personifies empathy, understanding and compassion, with an unbelievable, intoxicating positivity providing never ending strength for us all to succeed.
The sheer intensity of his vivacious personality is so inspiring, coupled with his tenacity to encourage, lead and protect us from ourselves is portrayed in the most diplomatic of ways with so much passion. He makes us feel that we can make the impossible…. Possible!!!
Neil completely gets it on a professional and personal level, he is a true gem of a person who does, has and will help us realise that we can take back control, we can achieve and its not just about losing weight and maintaining it, its also about, learning, accepting and moving on and becoming a better version of ourselves in all aspects. Neil really is a truly remarkable individual whose dedication, commitment, drive and ambition is totally focussed on motivating us to be more self-ware so we can and will gain control of our emotions. He validates our feelings without judgement and has instilled in us a clean slate message, in that we will not let our emotions dictate our actions, by looking at the triggers for our behaviour, teaching us that if we put in the effort and maximise all the support, we can build a new life and no longer be a prisoner in our own body and minds with food as our torturer/governor. Through Neil’s teaching and learning we understand that the concept of detachment from food is a radical acceptance and a necessary step in order to overcome negative emotions which turns the dark clouds into rainbows and eventually sunshine.
I’m sure Neil has his off days, just like all of us, but…….he is always at the end of an email or WhatsApp message and makes us all feel valued as a group and as individuals. He has surpassed my expectations to an exceptional level and I will be eternally grateful to him for making me feel so, so very special.
Neil is our sunshine, and our treasure at the end of our rainbow. Lighter Life and his clients are extremely lucky to have Neil who is a true gentlemen and a rare, exquisite jewel in lighter life’s crown.

Excellent support from my mentor Neil and my Monday group! Have felt supported every step of the way. When there have been ups and downs Neil
Has always been there to pick me up and regularly checks up to make sure all is well. Our group are all at different stages in their lighter life journey which has been so helpful.

Having been buying foodpacks week to week, I've finally taken out a 12-week subscription. It's a vote of confidence in my mentor, Neil, and the huge difference he has made to my success on this plan.
I "hovered" for months, dipping in and out, before I finally made a commitment to TotalFast. Neil has been with me throughout, with helpful texts and emails. I admire the way he mentors our group. He's kind, funny but, above all, completely professional and on
top of what's happening for all of us. He gives us encouragement we need and insights to help change our behaviour. Without him, I don't think I could have
stuck this as long as I have. I’m halfway through my weightloss journey and have every confidence I will succeed.
I’m also impressed by the helpfulness of head office and by how long they keep the same staff. It all speaks to LighterLife being a decent company.

The support from weekly meetings via zoom and the mentor support i have had from Neil make sticking to plan so much easier.

In terms of the speed of weight loss and the consistency of weight loss lighterlife is amazing. for people like me with 7 stone to lose it has meant I can get my life back quicker. My mobility and mental health has improved vastly.

Lost 18lbs in my first month and have kept it off now for 4 months. Ive tried lighterlife before and although i lost weight I put it back on straight away. My mentor introduced me to the CBT sessions and i reluctantly attended. I am really glad i did because its really helped me understand why and when i used food in the past. Now that i know what im doing, i stop myself in the act and that alone has meant my life has completely changed. I highly recommend the CBT sessions. Thanks Lighterlife😀

I am a first time user of Lighter Life and was sceptical about my ability to stick to the plan but 3.5 months in and I have lost nearly 4st. Once I found the meals I enjoy it was plain sailing and I look forward to eating the meals. My success has lead to two of my friends subscribing so thank you Lighter Life!

I lost 3st. using LL. many years ago and dip back into buying their products from time to time, but, not only are they difficult to find (Superdrug was great, with no postage costs), but they are so expensive and £7 pp. under £70 is harsh. Don’t they realise they are pushing themselves out of the market! Other ‘like’ products are similar enough, and, like LL., some products taste better than others. Come on lighterlife - lower your prices , you’ll be glad you did! Best wishes.

Alicia has always proven to been a large supportive part of the Lighterlife team. As a mentor she has so much empathy & nothing is too much. Never judges just always picks me up & provides the necessary support to get me to the better place I need to be. She’s a wonderful listener & totally gets it. Thank you Alicia No 1 mentor & friend!

I gave LighterLife 5 stars as this product really works - very easy to order and quick delivery- you have a great mentor all through your journey and a nice zoom meeting weekly - the product is tasty and gives you all your nutrients you need daily. The weight lost is true and you do loose 1 stone in a month.

I followed the plan for 3 months and lost just over three stone. Really easy to follow and the support from my mentor and other group members was helpful and kept me motivated.

In my experience the staff at head office and my mentor have been kind, courteous, helpful and want you to succeed. The lady I dealt with in customer services was an absolute delight to deal with..... they ring you back when they say they will and do what they say they're going to! A delight!
If there was one tiny criticism, it would be that the website is a bit slow and clunky....the delay in it catching up with itself made me think I hadn't updated my information, so did it again only to find I had renewed my subscription twice! Easily sorted by their team though!
All in all, a great experience for me.

I joined a plan with Lighter Life, but the suffered several major life changing events all at once. I gave the details of these events to Lighter Life and asked if they could help me with any form of refund. They point blank refused. No compassion, no empathy, just 100% focus on them making money. They won’t even refund the counselling calls I didnt attend. No one ever contacted me to find out why I wasn’t attending, but they kept taking my money. I am beyond disappointed and disgusted with this organisation.

I have battled my weight my entire life and could write a book on dieting and healthy eating. This is not the problem though. The reasons why I over eat are complex and over whelming and the outcome is defeat and complete loss of control. For the first time ever, my mentor helps me navigate these issues and is actively changing my thinking about food. It’s as if a light has been switched on and it’s so much more than weight loss. The food packs make up the diet but are only part of this programme. The first week is not for the faint hearted but once you go into ketosis, your hunger is minimal. Sometimes I have to remind myself to eat. For the first time ever, I feel in control, inspired and determined to succeed. The weight falls off and I feel amazing. My mentor and this programme has been life changing. I wasn’t sure if I could do this in the beginning but if I can, anyone can. Throw yourself into the whole programme though, change your whole approach to eating and don’t look back.

I’ve been trying all day to place an order with Lighter Life but couldn’t remember my password and tried to change it.
Unfortunately I never received the e-mail from them to do this, and couldn’t even order as a guest. What a rubbish wesite

DO NOT ORDER UNLESS YOU ARE PREPARED TO ACCEPT WHATEVER THEY DECIDE TO SEND YOU - THEY DO NOT ACCEPT RETURNS!
I hae been a loyal customer for over 22 years on and off and have never experienced this before: On my last order I was not told my items were out of stock and would be substituted for something that I did not order. Very bad customer relations after so long. I am now left with £39 worth of products that I will not use as I don't like that flavour.

We set up an 8 week plan and unfortunately half way through I was made redundant. These plans are very expensive as it is, and some of the meals are vile, but we wanted to lose the weight so decided to stick with it. We called Ligherlife and explained our situation and was told we had to pay almost £80 to cancel our further orders! So not only is the plan overpriced but they also rip you off during difficult times should you have times of hardship! What a rip off this is and cannot recommend enough you look elsewhere or simply diet before signing up to Lighterlife!!

Thank you Lighter Life for saving my life. After nearly 10+ stones of loss I am better in my health. When doctors said I could never walk again because of my spinal compression I wanted to give up with life. Lighter Life has given me a new lease of life. The staff at head office are amazing, from the ordering service (Tracey) and customer service staff have always gone above and beyond, have the time to listen, talk to you and are very caring. My mentor Tony Fasulo is exceptional and very supportive. I can’t thank you all enough.

The diet simply works. Lost 6 stone in exactly 6 months. The foodpacks are very expensive, and some are utter vile. You have to find the ones you like and stick with them. It's a programme to help you lose weight and not feeling hungry during the duration. Mentors are good, but I changed my original owing to them being lazy. I would recommend this diet. 3 stars due to 1) expensive & 2) limited choice of foodpacks.

Sorry to say that I have not enjoyed trying this diet. May work for some but I miss real food. Expensive mistake.

So I'm in 2 minds about LighterLife, so here are the positives and negatives:

+ It does what it says, I lost 1.5kg every week of being on it and it was easy to do and I wasn't hungry at all (after the initial phase of about 2-3 days)
+ I expected the food to be a lot worse, most of it doesn't taste that bad, just need to add a bit of salt or tabasco
+ My mentor was amazing, very supportive

- The food ingredients are super unhealthy. As someone who is very conscious about what I put in my mouth, this was very important to me. There was dairy in EVERYTHING and it made me bloated and gassy after every meal. After 2 weeks my body started rejecting the food because I was just not used to that much processed junk. Thankfully I only needed to lose 3 kgs, I wouldn't have been able to go much longer.
- Some of the meals are totally vile, like the shepherds pie, and if you order a taster box you cant pick what you want in there