Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I wouldn’t recommend buying LightBurn. It costs £100, and that doesn’t even include updates. You have to pay extra just to get updates later, which feels like a rip-off. It’s really frustrating—most o... Näytä lisää

Saanut 5/5 tähteä

The support team have been really good about getting back to me. They have given me suggestions that helped in most instances. Usually the get back with me within 24 hours.

Saanut 5/5 tähteä

Let's start off by saying all these people on here bitching and complaining about having to pay their forgein country taxes, cheer up butter cup, I have to pay my countries taxes along with everyone... Näytä lisää

Saanut 5/5 tähteä

Great service Bought camera and software. It was shipped quickly (same day) Unfortunately, Danish customs thought it was spy equipment and sent it back. After which Lightburn sent with ano... Näytä lisää

Yrityksen tiedot

  1. Ohjelmistoyritys

Yrityksen kirjoittama

LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

187 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 63 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

It would be better to speak to someone

It would be better to speak to someone. I do not like waiting on an email response. I have had to turn people away due to no answers. It is better if you can talk to someone while sitting in front of the machine. I am still waiting on an answer fro two weeks ago.

14. tammikuuta 2026
Oma-aloitteinen arvostelu
LightBurn Software-logo

Vastaus yritykseltä LightBurn Software

There are no outstanding tickets in our system with your name associated to them, but it is possible something fell through the cracks - we're very sorry if that's the case here. A two week wait is not normal or acceptable to us.

Please email us again at Support@LightBurnSoftware.com - our initial response times are generally under a few hours.

Unfortunately it would not be possible for us to provide phone support without significantly increasing the size of our support team, and dramatically raising prices to pay the additional staff.

Saanut 5/5 tähteä

Cannot fault the software or customer…

Cannot fault the software or customer service, it had been a while since using due to ill health so missed renewing and a number of updates, this meant I’d forgotten my long in details. The customer service got me back in action in no time. Highly recommended

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

have questions that can't be answered in the forum. Want to use the software but need to know if I can share on other computers and also can I set up multiple sites. we are a business with multisite

The questions I have are not answerable in the forum. I run a Recovery program (non-profit) that engraves chips at several sites. Need to know if I can use the one license on as many as 4 computers at 4 different sites. Really need to be able to talk with someone by phone to get answers. If not reachable by phone I may need to go to another provider who can provide information.

6. tammikuuta 2026
Oma-aloitteinen arvostelu
LightBurn Software-logo

Vastaus yritykseltä LightBurn Software

All LightBurn licenses come with 3 seats by default, meaning you can activate it on 3 computers at 3 different sites. We also sell additional seats for a small fee, so you can purchase another seat to activate on a 4th computer.

You can find more information on our license model here:
https://docs.lightburnsoftware.com/latest/Licensing/

I am not sure if you tried posting on our forum already, but our apologies if you didn't receive an answer there. This is a question either we our some of our helpful users absolutely can answer on our forum. And if you need our direct assistance, you can always email us at Support@LightBurnSoftware.com.

Saanut 5/5 tähteä

Quick reply to all my queries

Lightburn were happy and quick in replying to a question not strictly related to a Lightburn issue.
Whenever I have contacted them they are ready to help.

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ridiculously worthless

The support, if you could even call it that, was ridiculous. After downloading 2.0 my machine became for the most part, worthless. I lost consirable power immediately. Their response, is your lens clean. I would have been better off asking a random passersby. I have been without my laser for a month now. I have had to stop taking orders, essentially closing my business. I really wish someone else would create similar software and stand behind it even when it fails.

15. marraskuuta 2025
Oma-aloitteinen arvostelu
LightBurn Software-logo

Vastaus yritykseltä LightBurn Software

Hi Debra - as you know, cleaning your lens was not our only suggestion. We left off our recent exchange by suggesting you increase your frequency setting, and haven't heard back if you've tried that. We are more than happy to help you continue troubleshooting this issue, but it is simply not the case - nor is it possible - for a software update to affect your machine in the way you are insisting it has.

Saanut 5/5 tähteä

"Do Sonho ao Sucesso: Como LightBurn Elevou Meu Ateliê Artesanal no Brasil"

É com o coração transbordando de gratidão e uma emoção genuína que escrevo esta avaliação. Como uma artesã apaixonada do Brasil, cada investimento em meu ateliê é um ato de fé e resiliência, especialmente com os desafios econômicos diários. Adquirir a licença do LightBurn não foi apenas uma compra; foi um marco decisivo, um investimento na alma do meu trabalho.

Antes do LightBurn, sentia que minhas criações de luxo em madeira tinham um potencial inexplorado. Agora, com a precisão impecável, a interface intuitiva e a vasta gama de recursos que o software oferece, vejo meus designs ganharem vida de uma forma que antes parecia um sonho distante. A qualidade e o profissionalismo que consigo entregar aos meus clientes com cada peça se elevaram a um novo patamar, consolidando o diferencial do meu artesanato.

Gostaria de destacar a sensação de segurança e autonomia que o LightBurn proporciona. Saber que tenho uma ferramenta tão poderosa e confiável à minha disposição me permite focar inteiramente na criatividade, transformando desafios em oportunidades de criar obras de arte verdadeiramente únicas.

O LightBurn não é apenas um software de laser; é um parceiro essencial na minha jornada. É a ponte que conecta a minha visão artística à perfeição material, e isso, para uma artesã que vive e respira sua arte, é inestimável.

Recomendo de todo coração o LightBurn a todos os criadores. Ele é a promessa de que a paixão, aliada à ferramenta certa, pode transformar e elevar qualquer sonho.

Muito obrigada por criar uma ferramenta que realmente faz a diferença na vida de artistas como eu.

Com a mais profunda gratidão, Inácio Jonas

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Customer Support

One of a kind software, best for laser cutting and engraving. Also very satisfied with the customer support too, I mistakenly bought the wrong licence so they got me refunded and also extended my trial for one month.

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very supportive

Tech Support helped me get through and solve puzzling issues. I was pulling my hair out and using action words. Their support helped me keep my hair.

30. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Greetings

Greetings
I am very satisfied with your LightBurn software and your customer service. Thank you for creating this program and thank you very much for your help so far.

14. marraskuuta 2025
Oma-aloitteinen arvostelu

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