I wouldn’t recommend buying LightBurn. It costs £100, and that doesn’t even include updates. You have to pay extra just to get updates later, which feels like a rip-off. It’s really frustrating—most o... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The support team have been really good about getting back to me. They have given me suggestions that helped in most instances. Usually the get back with me within 24 hours.
Let's start off by saying all these people on here bitching and complaining about having to pay their forgein country taxes, cheer up butter cup, I have to pay my countries taxes along with everyone... Näytä lisää
Great service Bought camera and software. It was shipped quickly (same day) Unfortunately, Danish customs thought it was spy equipment and sent it back. After which Lightburn sent with ano... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.
Yhteystiedot
On vastannut 63 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Zeer goed en vakkundig geholpen
Zeer goed en vakkundig geholpen. Uitermate vriendelijk en professioneel.
It would be better to speak to someone
It would be better to speak to someone. I do not like waiting on an email response. I have had to turn people away due to no answers. It is better if you can talk to someone while sitting in front of the machine. I am still waiting on an answer fro two weeks ago.

Vastaus yritykseltä LightBurn Software
Cannot fault the software or customer…
Cannot fault the software or customer service, it had been a while since using due to ill health so missed renewing and a number of updates, this meant I’d forgotten my long in details. The customer service got me back in action in no time. Highly recommended
have questions that can't be answered in the forum. Want to use the software but need to know if I can share on other computers and also can I set up multiple sites. we are a business with multisite
The questions I have are not answerable in the forum. I run a Recovery program (non-profit) that engraves chips at several sites. Need to know if I can use the one license on as many as 4 computers at 4 different sites. Really need to be able to talk with someone by phone to get answers. If not reachable by phone I may need to go to another provider who can provide information.

Vastaus yritykseltä LightBurn Software
All that they’re doing wrong is not…
All that they’re doing wrong is not having a phone so you can talk to them
Super easy to use
THANKS for help
PLUS DE DEUX SEMAINE AVEC L'assistance…
PLUS DE DEUX SEMAINE AVEC L'assistance et les problemes ne sont toujours pas resolus
Quick reply to all my queries
Lightburn were happy and quick in replying to a question not strictly related to a Lightburn issue.
Whenever I have contacted them they are ready to help.
Ridiculously worthless
The support, if you could even call it that, was ridiculous. After downloading 2.0 my machine became for the most part, worthless. I lost consirable power immediately. Their response, is your lens clean. I would have been better off asking a random passersby. I have been without my laser for a month now. I have had to stop taking orders, essentially closing my business. I really wish someone else would create similar software and stand behind it even when it fails.

Vastaus yritykseltä LightBurn Software
faciliter d'utilisation
faciliter d'utilisation et le SAV très réactif
Ich danke immer für die recht schnelle…
Ich danke immer für die recht schnelle Antwort in die Bearbeitung meiner Fragen.
Assistenza a cinque stelle
Assistenza a cinque stelle, risposte immediate e risolti problemi in poche ore.
Grazie siete grandi!
Personale super disponibile ed…
Personale super disponibile ed efficiente. Pienamente soddisfatto.
"Do Sonho ao Sucesso: Como LightBurn Elevou Meu Ateliê Artesanal no Brasil"
É com o coração transbordando de gratidão e uma emoção genuína que escrevo esta avaliação. Como uma artesã apaixonada do Brasil, cada investimento em meu ateliê é um ato de fé e resiliência, especialmente com os desafios econômicos diários. Adquirir a licença do LightBurn não foi apenas uma compra; foi um marco decisivo, um investimento na alma do meu trabalho.
Antes do LightBurn, sentia que minhas criações de luxo em madeira tinham um potencial inexplorado. Agora, com a precisão impecável, a interface intuitiva e a vasta gama de recursos que o software oferece, vejo meus designs ganharem vida de uma forma que antes parecia um sonho distante. A qualidade e o profissionalismo que consigo entregar aos meus clientes com cada peça se elevaram a um novo patamar, consolidando o diferencial do meu artesanato.
Gostaria de destacar a sensação de segurança e autonomia que o LightBurn proporciona. Saber que tenho uma ferramenta tão poderosa e confiável à minha disposição me permite focar inteiramente na criatividade, transformando desafios em oportunidades de criar obras de arte verdadeiramente únicas.
O LightBurn não é apenas um software de laser; é um parceiro essencial na minha jornada. É a ponte que conecta a minha visão artística à perfeição material, e isso, para uma artesã que vive e respira sua arte, é inestimável.
Recomendo de todo coração o LightBurn a todos os criadores. Ele é a promessa de que a paixão, aliada à ferramenta certa, pode transformar e elevar qualquer sonho.
Muito obrigada por criar uma ferramenta que realmente faz a diferença na vida de artistas como eu.
Com a mais profunda gratidão, Inácio Jonas
Customer Support
One of a kind software, best for laser cutting and engraving. Also very satisfied with the customer support too, I mistakenly bought the wrong licence so they got me refunded and also extended my trial for one month.
GOOD EXPRIENCE AND EXCELLENT SERVICE
Good Iam Very Satisfied
good support
Very supportive
Tech Support helped me get through and solve puzzling issues. I was pulling my hair out and using action words. Their support helped me keep my hair.
Greetings
Greetings
I am very satisfied with your LightBurn software and your customer service. Thank you for creating this program and thank you very much for your help so far.
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