Lifting365 Arvostelua 598

Vastaus yritykseltä Lifting365

13. tammik. 2026

Thanks a million, Chris! ⭐⭐⭐⭐⭐
Delighted to hear you found the product great value and the website easy to use. We really appreciate the recommendation and your support.
Best regards
Kieran Twohig
CEO | Lifting365

Vastaus yritykseltä Lifting365

17. jouluk. 2025

Sara, thanks so much for the 5 star review we really appreciate it. Delighted to hear Alan looked after your enquiry and helped get the delivery issues sorted quickly and efficiently. If you ever need anything else (product advice, lead times, or product training info), just get in touch!
Best regards
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

16. jouluk. 2025

Thanks very much for the 5-star review. We’re glad to hear you found everything you needed in stock and that the order was dispatched quickly. We really appreciate the feedback and your support.
Kieran Twohig |CEO|Lifting365

Vastaus yritykseltä Lifting365

12. jouluk. 2025

Thanks a million, Tim, we really appreciate the 5 star review. Delighted it was quick and easy for you, and if you ever need advice on delivery times, specs, or compliance, just give us a shout.
Best regards
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

Päivitetty 29. marrask. 2025

Thanks so much Shelly for the 5-star review! We’re delighted to hear you found our team brilliant and helpful. If you ever need anything else, we’re always here to support you.
Best regards
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

29. marrask. 2025

Thanks a million, Martin! Great to hear you found the website clear and the products up to the mark. We really appreciate the feedback, if you need any help or advice, just let us know.
Best regards
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

26. marrask. 2025

Thanks you Paul! Delighted we could help you get the right item. These things happen, and we’re always here to make sorting it as quick and straightforward as possible. Really appreciate the review and look forward to helping you again anytime.
Best regards
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

17. marrask. 2025

Hi Emily, I’m delighted to hear Alan was able to help and made sure you had all the information you needed to choose the right option. I’ll be sure to pass your kind feedback on to him, it means a lot to the whole team. If you have any other questions or need further support, we’re always here to help.
Best regards,
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

9. marrask. 2025

Thanks, James, Glad to hear you found exactly what you needed — we appreciate your support and look forward to helping you again in the future.
Best regards,
Kieran Twohig | CEO | Lifting365

Vastaus yritykseltä Lifting365

Päivitetty 9. marrask. 2025

Hello,

We are Lifting365, a trusted supplier of lifting and material handling equipment. After carefully reviewing our records, we found no indication of any communication or order from you with our company. We believe you may have made your purchase from https://lafolie88.myshopify.com/ and not from https://lifting365.com/

Please note that we do not sell coffee makers and are not associated in any way with the website https://lafolie88.myshopify.com/
. This website is illegally displaying our Trustpilot banner, and we have reported this to Trustpilot. We strongly suggest that you also report it to Trustpilot and Shopify, and kindly remove the 1-star review from our Trustpilot page, as it has no connection to our business.

We take this matter very seriously, as we are committed to the highest standards of service, honesty, and transparency.

If you have any questions or require further assistance, please contact us directly at sales@lifting365.com, we’ll be happy to help.

Kind regards,
The Lifting365 Team


Hallo,

Wir sind Lifting365, ein vertrauenswürdiger Anbieter von Hebe- und Materialtransportgeräten. Nach sorgfältiger Prüfung unserer Unterlagen konnten wir keine Hinweise auf eine Kommunikation oder Bestellung Ihrerseits bei unserem Unternehmen finden. Wir glauben, dass Sie Ihren Kauf möglicherweise über https://lafolie88.myshopify.com/
und nicht über https://lifting365.com/
getätigt haben.

Bitte beachten Sie, dass wir keine Kaffeemaschinen verkaufen und in keiner Weise mit der Website https://lafolie88.myshopify.com/
verbunden sind. Diese Website verwendet unser Trustpilot-Banner illegal, und wir haben den Vorfall bereits an Trustpilot gemeldet. Wir empfehlen Ihnen dringend, dies ebenfalls an Trustpilot und Shopify zu melden und die 1-Stern-Bewertung auf unserer Trustpilot-Seite zu entfernen, da sie nichts mit unserem Unternehmen zu tun hat.

Wir nehmen diese Angelegenheit sehr ernst, da wir uns den höchsten Standards in Service, Ehrlichkeit und Transparenz verpflichtet fühlen.

Wenn Sie Fragen haben oder weitere Informationen benötigen, wenden Sie sich bitte direkt an uns unter sales@lifting365.com
– wir helfen Ihnen gerne weiter.

Mit freundlichen Grüßen
Das Lifting365-Team

Vastaus yritykseltä Lifting365

5. marrask. 2025

We honour all genuine warranty claims and always do everything we can to support our customers.

In this case, however, after reviewing your photos and warranty submission, it was clear that the hydraulic unit had sustained several external impacts and visible markings, showing that it had been damaged through misuse rather than a manufacturing defect. Your correspondence also contained contradictory explanations — at one point describing it as an oil issue, and later as a mechanical issue — which further indicated that this was not a genuine warranty matter.

You also mentioned that the unit had been used only a few times over the course of a year. If this had been a manufacturing fault, it would have become apparent almost immediately. Under ISO 4413, hydraulic systems must be used, inspected, and maintained regularly, as long periods of inactivity can cause internal seals to dry out and fail.

At Lifting365, we pride ourselves on being fair, transparent, and customer-focused, and we handle every claim on its individual merits. However, in this instance, the evidence clearly showed that the issue resulted from improper use and lack of maintenance, and unfortunately, the claim submitted was not genuine. We’re always here to help and offer advice, but we must also be honest and consistent in upholding fair warranty standards for all customers.

Vastaus yritykseltä Lifting365

5. marrask. 2025

Hi Robert, thanks a million for the 5-star review. Delighted to hear the product’s performing well and that our after-sales support and training advice were useful. If you ever need spec sheets, refresher training, or help choosing complementary gear, we’re here for you.
Best regards
Kieran Twohig
CEO | Lifting365

Vastaus yritykseltä Lifting365

23. lokak. 2025

Thanks, Nick. We are delighted to hear your order arrived quickly. If you need any help with product selection or training, we’re here to help. Appreciate you choosing Lifting365.
Best regards;
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

21. lokak. 2025

Thanks, Paul! Great to hear you found our Safety Harness Training Course very good. We appreciate your feedback and look forward to seeing you on another course soon.
Best Regards
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

21. lokak. 2025

Thanks so much, Nuala! We really appreciate your continued support and are delighted to hear your order arrived quickly. It’s always a pleasure to serve returning customers. Thanks again for choosing Lifting365.
Best Regards
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

21. lokak. 2025

Thanks, Niall. Great to hear your order arrived quickly and that you’re pleased with both the product and the price. We appreciate your review.
Best Regards
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

21. lokak. 2025

Thank you for your review. We’re glad our team was able to respond quickly and put your mind at ease about your delivery. Providing clear communication and great service is very important to us. We really appreciate your feedback!
Best Regards
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

2. lokak. 2025

Hi Noreen, thank you so much for your 5-star review! We’re delighted we could help resolve the issue quickly and ensure your order was placed without any hassle. Providing prompt and personal support is very important to us, and it’s wonderful to hear that it made a difference for you.
Best regards,
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

2. lokak. 2025

Hi Graham, thank you for your fantastic 5-star review! We’re thrilled to hear you were happy with our service, speedy delivery, and quick responses to your queries. Your feedback means a lot to us, and we’re glad we could make your experience a positive one.
Best regards,
Kieran Twohig | CEO

Vastaus yritykseltä Lifting365

15. syysk. 2025

Hello,

We are Lifting365, a trusted provider of Lifting and Material Handling Equipment. After thoroughly reviewing our records, we could not find any evidence of communication or an order placed by you with our company and the reference number that you have given is not our refernce number. This would suggest that you are referring to a different company.

Could it be possible that this review was intended for a different company? If so, we kindly ask you to verify the intended recipient of this review.

Additionally, if the company you are referring to is displaying our Trustpilot banner on their website, could you please provide us with the website’s URL? We take this matter very seriously, as we are committed to upholding the highest standards of service and transparency.

If this is the case, please remove the review and contact Trustpilot, and we will also notify them on our side.

Should you have any concerns or require further clarification, please feel free to reach out to us directly at sales@lifting365.com. We’re always here to assist.

Kind regards,
The Lifting365 Team