This bank offers great interest rates and a superb app. Customer service is high quality rather than being quick. Yes there is no phone support or chat service, but actually what do other providers gi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
this is a review for the customer service and not necessarily lhv or its app (which i have only just got and not used yet). i had trouble logging onto my account for the first time, worsened by t... Näytä lisää
If you want to get access to your money and pay/transfer DONT use this bank!! This is now the 3rd time they have left me with a pending transfer all because they don’t work weekends!! Will be moving m... Näytä lisää
The app was easy to load and use and the xfers in and out were instant and easy. However I had no idea of the daily add monthly withdrawal limits. No point in trying to discuss that with them as it ap... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
LHV Bank (UK) is redefining banking for ambitious individuals and businesses. Our app-only retail banking services are designed to empower ambition at every step. Whether you're growing your savings or managing everyday finances, our easy-to-use interest-paying current account and attractive savings products help you achieve your goals. With our intuitive app, you can take full control of your finances, wherever you are, saving you time to focus on what matters most. At LHV Bank, your money is always at work—helping you to achieve your ambitions.
Yhteystiedot
1 Angel Court London, EC2R 7HJ, London, Yhdistynyt kuningaskunta
- help@lhv.com
- lhv.com
2,9
Keskitasoinen
103 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä LHV Bank (UK)
Thanks for the review – really glad to hear everything’s been simple to get to grips with.
If there’s ever anything you need, just let us know – we’re happy to help.
The LHV Bank Team
Vastaus yritykseltä LHV Bank (UK)
Thanks for leaving a review – it’s great to hear the application was straightforward and that the rate works well for you.
If you need anything down the line, feel free to get in touch – we’re always happy to help.
The LHV Bank Team
Accounts opened easily and promptly
8. elokuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks for the great review – we’re really pleased to hear your accounts were opened quickly and without any hassle. That’s exactly what we aim for!
If you need anything down the line, just get in touch – our team’s here to help.
The LHV Bank Team
Vastaus yritykseltä LHV Bank (UK)
Really appreciate you leaving a review – glad to hear getting started was straightforward and that the app’s been easy to find your way around.
If you ever need anything, just reach out – we're happy to help.
The LHV Bank Team
Smooth opening of account
Smooth opening of account and clear and transparent banking.
15. elokuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks for sharing your experience – great to know the account opening was straightforward and that everything feels clear and upfront.
It’s really important to us that things stay simple and transparent, so we’re glad that’s come through. If anything ever crops up, feel free to reach out.
The LHV Bank Team
Sneaky
Opened account basis 4.5 pct fixed
By time monies arrived into account they’d dropped rate to 4.2 pct
Feels a bit sneaky..
14. elokuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks for your feedback. We understand how frustrating it can be when a rate changes during the process of opening an account.
Following the Bank of England’s recent base rate reduction, we reviewed our savings products and adjusted the interest rates available to new customers — including fixed rate bonds. This was done in line with our terms, which allow for changes in response to movements in the Bank Rate and wider market conditions.
We do our best to be clear when rates change, but appreciate the timing didn’t work in your favour on this occasion.
If you’d like to talk anything through, our team’s here to help.
The LHV Bank Team
Smooth onboarding experience
Smooth onboarding experience. Easy to use app. Great rates.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LHV Bank (UK)
Thanks so much for your review – it’s great to hear the account opening went smoothly and that you’re finding the app easy to use. We’re really glad the rates are working well for you too!
If there’s ever anything you need, just reach out to our team – we’ll be happy to assist.
The LHV Bank Team
Vastaus yritykseltä LHV Bank (UK)
Thanks for the great feedback – we’re really glad to hear the app and sign-up were straightforward for you. Let us know if there’s anything else we can help with!
The LHV Bank Team
I am happy to bank with LHV BANK
21. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks so much for your review – we’re really pleased to hear you’re happy banking with LHV. If there’s ever anything you need, we’re always here to help.
The LHV Bank Team
Vastaus yritykseltä LHV Bank (UK)
Thanks so much for your review – we’re really pleased to hear you’re happy banking with LHV. If there’s ever anything you need, we’re always here to help.
The LHV Bank Team
What a waste of time it has been
Don’t bother applying for this banks current account. They ask questions like they are underwriting a mortage for a current account. Such a waste of time for a basic product with nothing special. You are more likely to get your mortage fully approved before they can open a bank account. Perhaps they should stick to their native market Avoid at all costs
In response to your reply :
Your competitors do the same checks in a matter of minutes and their staff actually read the answers provided they don’t ask the same questions if it has been previously answered. How very rude of your team. Why go on national media when you are not ready to meet local market standards ?
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LHV Bank (UK)
Thanks for your feedback, though we're sorry to hear you felt this way. As a regulated bank, we’re required to carry out certain checks during the application process to meet legal and compliance standards – these help us protect customers and keep accounts secure.
We understand this might not suit everyone, but we take our responsibilities seriously and aim to be transparent about what’s involved. Your comments have been shared with the team.
Quick and easy
Quick and easy process opening an account with LHV. Looking forward to earning a decent rate of interest on a current account!
14. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Great to hear getting started was quick and easy. With interest paid on your current account balance, you’re already on the right track to getting more from your everyday money. Thanks for choosing LHV – we’re glad to have you with us!
The LHV Bank Team
Really easy to set up
Really easy to use website..made opening an account and savings really easy
15. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks for the great feedback. We're really glad you found things easy to use and that getting your account and savings set up was straightforward – it’s great to hear you’re off to a smooth start!
The LHV Bank Team
Poor experience with the app
Poor experience with the app. Tried to open an account and after receiving an email I then tried to open up the account on the app. I followed instructions but received error message and to contact customer suppprt. After 3 attempts by them I still couldn’t access the account. Gave up and open one elsewhere!
1. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Sorry to hear you had trouble getting into the app – that’s not the experience we want anyone to have. We really appreciate you taking the time to share your feedback, as it helps us learn and improve.
We hope you might consider giving us another try in future – we’d love the chance to do better next time.
The LHV Bank Team
Very quick and convinient excperience!
4. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks for the lovely review! We’re really glad everything went smoothly and that it was quick and convenient for you – just how it should be. If there’s anything else we can help with, just let us know.
The LHV Bank Team
Good service to start off with all…
Good service to start off with all looking good going forward
Good communication and good app
15. heinäkuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Thanks so much for the great review! It’s brilliant to hear everything’s off to a good start and that you’re finding the app and our updates helpful. We’re really pleased to have you with us and we’re here if you need anything along the way.
The LHV Bank Team
Scammy!
Scammy!
Limited on amount you can withdraw per day, don't seem to use faster payments so it sits there lost (earning them interest and not you while you wait for your money).
Clearly set up to earn momey on your money in an un transparent way. Banking regulations should be tighter to prevent this sort of practice. Probably buried in their pages and pages of T&C's
AVOID
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LHV Bank (UK)
Thanks for sharing your feedback — we’re sorry to hear you’ve had this experience.
We want to reassure you that we use Faster Payments for eligible transfers, and we aim to process all payments as quickly and securely as possible. You can find more information on how payments work, including our daily and monthly payment transfer limits, here: lhv.com/personal/payments.
Our goal is to make everyday banking simple, fair, and easy to understand. If something hasn’t worked as expected or felt unclear, we’d really welcome the opportunity to look into it further and put things right.
Please feel free to get in touch with our team if you'd like to speak with us directly; we're here to help
The LHV Bank Team
Steer well clear of this BANK
Steer well clear of! Application process slow and repeatedly ask for id which you give but always say not good enough even though statements (original) from main uk bank. No customer service and ignored callback requests and when you complain decline your application!!! Trust at your peril.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LHV Bank (UK)
Thanks for your feedback. We’re sorry to hear you had a frustrating experience. While we can’t go into specifics, we follow strict requirements when reviewing applications and sometimes need additional documents. We appreciate your interest in LHV Bank and wish you all the best.
Kind regards,
The LHV Bank Team
Great intuitive mobile app
Great intuitive mobile app, next generation of banking.
13. maaliskuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Hi Andero,
Thanks for the great review – really glad the app’s working well for you. We’re all about making banking simpler, so it’s great to hear that coming through.
The LHV Bank Team
Convenient online onboarding and fast…
Convenient online onboarding and fast response on customer services.
3. maaliskuuta 2025
Vastaus yritykseltä LHV Bank (UK)
Hi Aarne,
Great to hear you found our onboarding smooth and our team quick to respond—that’s exactly what we aim for. Banking should be effortless, and we’re always looking for ways to make it even better.
If you ever need anything, we’re here.
The LHV Bank Team
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