Levitex Arvostelua 

I ordered a pillow and 2 pillow cases on 1 August that took until 11/8 to be dispatched. Courier Evri were useless and for internal reasons failed to deliver and then returned the goods back to Levitex who also promised to send by Royal Mail on 14/8 but have sent no dispatch notification and have not replied to 2 email chasers as to dispatch status. I have just phoned them only to be sent to an extension that went unanswered with its voice message also full! All in all a desperatly disappointing experience and no pillow to even comment about.

I ordered a Slice pillow topper from Levitex at the beginning of July.
As with many other companies, there was an introductory discount if you signed up to receive a newsletter. I did this and received a code. However, the code didn’t work when I tried to add it to my order and, after querying this with the company, I was told the code could only be used when ordering a pillow. I thought this was pedantic as the Slice has the word ‘pillow’ in its description.
After searching online I found another discount code that worked. However, I feel that a good customer service agent should have mentioned this code in reply to my email. So, although Levitex customer service at least replied to my email query in a courteous manner, it could have been a more positive experience.
Delivery was prompt and the Slice itself is as described; a low-loft pillow-shaped piece of foam. Unfortunately, it gave off (and continues to give off) chemical-smelling fumes, which is slightly off-putting. The firmness is adequate but it does get warm in my experience, which is why I would not award the product more than 3/5 stars.

Having had surgery for neck and throat cancer I struggled for 6 years to get a comfortable night sleeping. Having tried various combinations I contacted the Swallows Charity who pointed me to Levitex. It's ideal as it is smaller than the average standard UK size which is exactly what I was looking for, it was also NOT memory foam.
I now can get a much better sleep and my Levitex pillow even goes on holiday with me.
I can only sing its praises.
Levitex pillow cases fit perfectly too!

I received my pillow about 6 years ago, and its the single biggest thing to improve my sleep.

I tell everyone about it, ive even got some friends interested and they got one.

Previously I was struggling a lot with pinched nerves in my neck, general stiff neck and poor sleep. Since I got this pillow, and I mean from the first day, its been a game changer. My symptoms have reduced by about 99%. I say that as I occasionally get a flair up.

The only thing that I have noticed is that the firmness off the bed can change how a set thickness pillow supports you. I have a medium pillow, when we got a new mattress which was firmer than the previous, and suddenly the pillow felt lower.
I solved this by just putting a 1 inch thick foam sheet in the pillow slip. Easy solved.

I cant recommend this pillow enough. Stop delaying, just get one! You won't regret it.

I bought a pillow for my husband in the hope that I could stop leaving the marital bed and relocating to the spare bedroom in the middle of the night. Sadly I'm still spending more of the night in the other bedroom 2 weeks later.
I would have requested a refund but my husband says the new pillow is very comfortable so there we are.

So I want to start by saying this pillow sadly didn’t work out for me. However, the reason the company still gets 5 stars is due to their customer service. They contacted me to ask how I was getting on with it and when I told them I was struggling they suggested all kinds of things to try to help. Sadly in my case it didn’t work but they arranged for a free return of the pillow and a full refund as it was within the time period.
I would definitely recommend this company to anyone. Fab customer service!!

Great pillow. Have purchased two now

First class customer service. Responsive, efficient - can't fault them.

Several friends had told me about these pillows and how good they were for your neck, so I ordered one and am so happy that I did! They are not cheap but well worth it given their design and quality. I also had the opportunity to deal with customer service, and they were so very friendly and responsive.

After suffering from a bad back for months and going to various phsyiso and trying different things my husband and i both decided maybe it was our mattress causing issues. After a deep dive in google reading various reviews we came across Levitex. We have now been sleeping on this mattress (and for me the pillow also) for 3 weeks and can honestly say we have woken up pain free which we havent had since this new mattress. The mattress isn't as firm as you would expect we were fully expecting to have to break it in for a couple of weeks but we didn't need to do that after letting it stand for 24 hours we slept on it and it was great! Would highly recommend. I dont usually leave reviews but as others reviews were so pivotal with me making my decision i hope this review pays it forward. PS delivery was super quick!

I was searching for pillows to support my neck and help me with my snoring .
I read about the 10 best pillows on the market and Levitex scored the highest for me.
I used them for the first time on 31st January because I was away when they were delivered.
I had the best sleep and I woke up with no pains in my neck or body. I recommend Levitex anti snoring pillows.

I purchased a neck and back support pillow to replace a Tempur pillow, sadly didn't quite work for me as I wear mouth guard at night so I cant review the pillow as I had to return it but I have to say Levitex are a superb company to deal with, a phone call with a very helpful lady called Olivia enabled a swift return and immediate refund, customer service was brilliant.

I absolutely love my new pillow! I’ve gone from needing three pillows to be comfortable to one that feels so supportive. Massive difference in my sleep and it’s only been a week, neck & back are feeling better in the morning too. Really cannot recommend enough!

I bought a pillow from them that was excellent quality, but it turned out not to be right for my specific needs. There was a mix-up during the refund process, which was entirely my fault, but Andreea from customer service resolved it quickly and without any hassle. The level of professionalism was outstanding.

I'd been struggling with neck pain and lower back pain that gets worse when I lie down for years and just thought it was a problem I couldn't really solve. Then I had a consultation with James which opened my eyes to how sleep position and your pillow can impact your sleep, so tried a levitex pillow and the Dreamer sleep position and it completely transformed how I sleep. The pillow took a bit of getting used to at the start, as I'd had my previous pillow for 10+ years and so it was quite soft, whereas the levitex pillow is firmer. But after a few nights I got used to it and now my neck pain and lower back pain is completely gone.

I bought a Levitex mattress on the promise of solving my lower back pain, but immediately it seemed to make it worse. I emailed the company for advice but they didn't give any, telling me to book a paid sleep consultation instead (I didn't). We tried to make the mattress work, but ended up overshooting the very short trial period -- 44 nights vs an industry average of 100. My back pain was severe and I could only partially avoid it by sleeping on my side. We finally got rid of the Levitex after 6 months and switched to a memory foam + pocket springs hybrid which doesn't give me any lower back pain, in any sleeping position. It was also about 25% cheaper than the absurdly expensive Levitex.

Incredible customer service from Andreea! The quality is amazing also and I’m looking forward to hearing from my father how his sleep has improved ☺️

I have a 2000 pound mattress already . Didn’t help my spine at all . I have lots of health issues degerative spine ibs . Knee trouble . Well …on the very 1st night I knew was going to make a difference . I slept for a full 5 hours . Not done that in 10 years . Within 2 weeks sleeping much better . I feel like I am on a cloud . My oxigen level has also go up . I am also on cpap machine and I am beginning to feel much better .probably halved my pain already. If you’re on the fence about buying one just do it . Fab company . I am beginning to feel normal thanks . ☺️ I also have a pillow there great together .

Previously purchased a pillow for at home with no issues, over a week ago I ordered a travel pillow, “express” delivery it is not.

7 days later still no sign of the product, emailed with no response. I understand there is Black Friday sales, but wish they would update there shipping promise.

Will most likely now not receive the item before I head on holiday.

**Update - After a few days received an update and a 10% refund - with the Black Friday Price and this, some great service recovery and it has arrived just in time for my holiday.

Ordered a large pillow and a travel pillow on 6th Nov 2025. Till date, no tracking number nor its been shipped. Email for response and the staff did respond 2 times...when pressed for delivery...there is no response

Edit: replied saying there is a delay. Said to give 25% refund and will start delivery by 17 Nov...i am checking the said refund and delivery..latest...got the refund but gotten the pillows on 19 Nov...now trying.