lesmillsondemand.com Arvostelua 

Je me suis inscrite à l'année pour bénéficier des cours de body pump en français. Coup de théâtre depuis quelques semaines les cours ne sont plus disponibles. C'est pas prévu non plus que les cours soient réintégrés à la plateforme. Vous êtes en train de tout faire pour perdre des clients en France. La plateforme m'est devenue inutilisable et il me reste encore un semestre de payé.

Awful company. Treats their customers like crap. I did the trial, didn’t use it and tried to cancel subscription and they took my money and refused to give it back. Had to open dispute with pay pal and got it back that way! Would never use again, money thieves!

Il fut un temps où s'inscrire pour faire des vidéos en ligne sans matériel fourni, sans vrai prof, et sans vraie salle de sport était rentable par rapport à un abonnement dans une salle de sport. Ce temps semble révolu. 16,50 euros par mois et je n'ai pas accès ni à tous les cours, ni à toutes les catégories, ni même aux vidéos en français ! Il n'y a pas si longtemps, pour 38 euros par trimestre (soit 13 euros par mois, donc moins que ce que j'ai payé en aout 2025 pour utiliser 1 vidéo avec google translate à côté), j'avais accès à TOUT.
J'espère vraiment que lesmillsondemand reviendra à la raison et baissera ces prix, comme l'ont fait les salles de sport d'ailleurs.

Rien à dire sur les programmes en Salle de sport mais le mode en ligne est une catastrophe, bug, navigation incohérentes, fonctionnalités de bases manquantes : suppression de compte, gestion des infos ( RGDP, quelle rgdp?), à chaque nouvelle page une demande d accepter les cookies quelque soit la reponse, bug sur bug d affichage. A ce train là autant fermer la plateforme. Si ke ne connaissais pas le programme à travers les salles de sport j aurais cru à un scam.

The Pilates is excellent, lovely to have it with music.
Love the Body Balance workouts great too.
Love Body Pump, RPM, Stretch and Core.
Probably the best available online to date!

Les Mill Pilates is just awful. Not Pilates at all.

I reached out to this company saying that my video won't load so I can't work out now I know it's not my connection because everything else works when a connection is needed. They have not reached out to me and it's already been a couple of days.... I pay for this membership and I'm going to cancel it if I can't work out so they are losing money and I'll tell other people about it too.

Tried licensing my venue for classes and they ghosted me so I left it for a few months and tried again only to be ignored again. Awful

A so called PT called Wendy Morrison was making fun of peoples appearance which carried onto social media.

I always considered their equipment to be extortionately over priced so never bought any, but their yearly subscription has now jumped to £179.99, I subscribed for many years as it was below £100, now they are just being greedy. I also felt that the majority of their work outs are just repeats in a different venue and the music for recent trips (spin bike) is just awful. I also found their step sessions to involve too much jerky and squat movement that can easily injure you if not fully warmed up. I ended up just using the first two step beginner classes, I did like all the instructors though so can’t fault them as they were very motivating. Is it all good enough at £179.99 NO WAY!

Les Mills pilates is not proper pilates Pilates are slow controlled movements this pseudo Pilates is fast and doesn’t consider proper form it’s more a Core workout and should not be marketed as such also instructors are not pilates proper trained

I like the workouts but I have given two stars because the camera angles really annoy me! I am trying to follow a class at home and need to see the instructor, I don’t want to see their faces or have circling camera angles and the instructor giving shake’s to the camera, a nice full body camera angle would be great!!!!

Consistency in keeping up with the exercises. What I love this app because not only have I felt so much energy but also my body is getting into shape and feeling quite energetic. Super helpful.

El servicio al cliente (al menos en España) es muy malo. La sección de contacto de la web no funciona y si envías un email, quizás tengas la mala suerte que te responda la misma persona que a mí, que vocación de servicio, para nada. Me suscribí a la prueba gratuita (afortunadamente) porque desde info @lesmills.es me dijeron que habían clases en español y (spoiler), no es así. Tampoco hay opción a clases subtituladas ni dobladas.

Por parte de quien me atendió no había interés en retenerme como cliente, así que en verdad, para mí la prueba gratuita me ha servido para no perder dinero.

Mis 2 estrellas son por experiencia cliente (bastante que desear) y porque de lo que pude ver (sí, en inglés), los videos están hechos profesionalmente (no puedo hablar de las clases).

It’s brilliant, affordable. I love it

Subscribe, pay ... the account shows I have an active subscription, but also says 'no active subscription', so I've paid for a subscription I can not access ... and there is no response from email customer service or telephone line. Shame, because I think the classes are excellent.

they cancel your memberships but yet take the funds

Als Crossfit und Hyrox Enthusiast muss ich leider sagen, dass die Art und Weise, wie Lesmills Kurse durchgeführt werden, mir keinerlei Freude bereitet. Für mich ist das angeleitete Bewegungstherapie im Takt der Musik ohne jegliche Korrektur durch den Trainer, der im straffen Programm gar keine Zeit hierfür hat. Die Grundidee, dass alle Sportler zur gleichen Zeit die exakt gleichen Bewegungen und Reps machen ist komplett falsch. Es ist ausgeschlossen, dass ein 2m Mann und eine 1.60m Frau im gleichen Takt und in der gleichen Geschwindigkeit die gleiche Anzahl von z.B Squads machen. Das funktioniert physiologisch einfach nicht. Völliger Unsinn, der auch noch Verletzungen fördert.

Last year I used Les Mills Vic Park and I’d highly recommend, great equipment and sufficient space, awesome class options, good coaches and friendly teams. My rating is based on my experience with Les Mills Newmarket. The class timing and options are avg, the parking isn’t ideal, the hairdryers etc are always out of order. I was on a flexible membership purely because of my work. The membership is a one weeks notice period and they made me give a full paid months notice. Would not rejoin Newmarket.

LM On Demand signature increased 100% from 2024 to 2025, that is a shame. I even got a discount of 33% , still it is too much! First of all, Les Mills must understand that people who oft subscribe is ALSO paying GYM membership. On Demand was born after the pandemic, as an option for people to train at home. And so it is: a plan B for people training at home or travelling. Second, the app is very limited, the conection is poor, it runs very slowly, often the training which I select "is not available in my region" then I need to choose another one. The "search" option must be improved. Also there is no option like in many other training apps to see the training history, show statistics like number of trainings, hours, type of trainings, that would be a value added. I will wait until LM they review their price, currently is overestimated, even for being Les MiIlls. And listen! There are many other good options out there!