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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

5 star customer service, had prompt reply to my queries as well as offered solution to an issue with my order that was caused by Royal Mail delays. Biggest thank you to Vladimir who has supported and... Näytä lisää

Saanut 2/5 tähteä

I ordered pink salmon caviar, as well as cold-smoked and hot-smoked sliced sturgeon. I was really looking forward to trying them, but unfortunately all the items were of poor quality. The caviar... Näytä lisää

Saanut 2/5 tähteä

Paid for express delivery, but the service clearly can’t be fulfilled if you order outside their “working days” - something that isn’t made clear at checkout. Happy to take the extra money, less happy... Näytä lisää

Saanut 4/5 tähteä

I ordered caviar from Lemberg, but when it arrived, the expiration date on the tins was less than a month away. It also looked as if someone had tried to alter the year from 2025 to 2026 with a blac... Näytä lisää

Yrityksen tiedot

  1. Ruoka- ja juoma-pitopalvelu

Yrityksen kirjoittama

Through the years Lemberg Caviar House had won our customers' trust by providing stable, supreme quality caviar products. The end of summer is a special time for producers of caviar delicacies. From June to September is a very busy time for salmon roe supplier, so that fresh caviar appears on the shelves by autumn.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

41 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(41)

18 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Poor quality caviar and a very concerning experience

I purchased Lemberg’s ALASKA GOLD Pink Salmon Caviar. The quality was extremely disappointing: the jar contained excessive liquid and numerous broken eggs.
I ate just one sandwich with the caviar, and the following morning I developed severe abdominal cramps and diarrhoea, requiring a visit to A&E.
I cannot definitively prove the caviar caused my symptoms, but the timing and the condition of the product are extremely concerning. I have raised a formal complaint and requested an investigation.
Very disappointing quality and a worrying experience. I would be extremely cautious about purchasing this product again.

11. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My favourite caviar shop in London

My favourite caviar shop in London! It’s a small and charming place, but the selection is absolutely huge. I never have to think twice about what to bring when I’m invited somewhere — a tin of caviar is always the perfect gift and never fails to make everyone happy, for any occasion or simply just because.

7. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Salmon Roe & Caviar at Lemberg!!!

Absolutely love Lemberg!!!! I ordered the Gorbuscha Salmon roe and Siberian sturgeon caviar, and everything was incredibly fresh and delicious. The quality is amazing, especially for the price, very fair compared to many other places in London. Definitely my favourite place to buy caviar. Great quality, great taste and excellent value. Will absolutely be ordering again!

30. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Honestly the reviews I see here all…

Honestly the reviews I see here all seem off. Maybe they bought discounted items that where going off soon or products that are cheaper because for me the products i buy are everytime incredible! Amur royal & osietra 10/10. Pink Salmon, Trout roe and Keta caviar in 400g and 500g are also insanely good! Price : Quality ratio is super fair.

6. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Disappointed

I ordered pink salmon caviar, as well as cold-smoked and hot-smoked sliced sturgeon. I was really looking forward to trying them, but unfortunately all the items were of poor quality.

The caviar had collapsed and was swimming in a orange slimy liquid. The hot-smoked sturgeon was dry and completely tasteless. The cold-smoked sturgeon appeared to be the cheapest cut, with a lot of tough muscle tissue, and it was excessively salty.

I will not be purchasing from this company again.

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Promotional Offer with Limited Shelf Life and Poor Customer Service

Prompt delivery and good packaging, but I was disappointed to find that all three tins delivered on 12 June had the same best-before date of 26 July, leaving only six weeks to consume 1.2 kg of caviar. This short shelf life was not disclosed as part of the promotional offer.
Despite several calls and two emails, no satisfactory resolution was provided. A voicemail on 15 June stated that I would receive an email outlining my options, including returning the products and repurchasing them individually at full price. No email was ever received.
I also submitted a review on the company’s website raising these concerns, but it has not been published.
While the product itself may be good, the lack of transparency regarding shelf life and the poor handling of my complaint made this a disappointing experience.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I received a package from Lemberg…

I received a package from Lemberg today! As always, delivery was within one business day. The packaging included cooling elements, and despite it being 30°C outside, all the jars remained at around 2°C. The red and pike caviar quality is very high, and the taste is amazing! I'd also like to highlight the customer support team – they are professional and respond quickly to all my emails. I've been ordering from Lemberg for several years now, and as always, they were top-notch! Thank you so much!

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A poor excuse of quality

Absolutely garbage quality to caviar,or to be completely honest-no quality at all. Caviar was bitter to taste,tasted old and stale and was drowning in excess liquid which indicated that it was most likely has been frozen for god knows how long before my order was made. Taking in consideration overly positive"reviews" on Lembergs site, I am 100% they are fake. Awful.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The worst customer experience and…

The worst customer experience and terrible caviar. I ordered caviar for Christmas on December 22. There was no mention anywhere on the website about extended delivery times. The delivery was promised within 1–2 business days. Until the 27th, there was no response from customer support. I emailed several times and called asking to cancel the order, since I no longer needed the caviar and was leaving on the morning of the 29th. All my messages were ignored. And on the 27th I received a notification saying that the order had been handed over for delivery — basically implying it was my fault for not choosing VIP delivery, and that I could just refuse to accept the order. As a result, on the evening of the 28th, the caviar was simply left at my door, with no option to refuse it. I had to eat it in a hurry. Well, “eat” is an overstatement — it turned out to be completely inedible. I threw away most of the jar. Quality — 1 out of 10. Never order anything from these people if you’ve ever tasted real caviar.

28. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Deception

The last time I ordered from them, the website said express delivery including Saturday, I ordered on Friday morning, received a message that the delivery would be on Monday, they do not respond to messages, express delivery cost 15£

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Happy to take express delivery fees, unable to deliver express service

Paid for express delivery, but the service clearly can’t be fulfilled if you order outside their “working days” - something that isn’t made clear at checkout. Happy to take the extra money, less happy to deliver the service. The follow-up apology subtly blamed customer misunderstanding rather than unclear terms. Won’t be ordering again.

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Poor quality

Poor quality. Poor service.
I ordered one tin of 500g keta caviar and 50g of amur royal. Received 1 tin of 400 g keta cavia. Had to go through all trouble with contacting Lemberg with no result only luckily on my third attempt I reached person who solved the issue They send me my order and asked to return previous tin, which I happily did. But it took me few days of my working time to sort their mistake. But when I open my caviar it was a mash of caviar. I won't but again. Overt bad experience.

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shocking experience

Shocking experience. Ordered trout caviar and pink salmon caviar online in London from their UK site. Pink caviar we haven not opened yet, but trout we opened today. It is a 400g tin and when I opened it, it was completely off, faul smell and froth. I let it breeze, but the smell would not go away. It's it completely unsafe to eat. I contacted them for refund explaining what has happened but their policy is that if it's opened, you only get 50% refund. Even if it's off! Shocking. What company in the UK would have such a policy, I wonder if it's legitim at all? Not even an apology in the email. I will be reporting them to trading standards tomorrow. I hope my pink salmon caviar is ok, but I am not optimistic.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Insufficient quality control

I ordered caviar from Lemberg, but when it arrived, the expiration date on the tins was less than a month away. It also looked as if someone had tried to alter the year from 2025 to 2026 with a black pen, which was very concerning. I initially reported the issue to Lemberg but received no response, and their customer support seemed non-existent at the time.

Update: I have since received a partial refund, so I have improved my rating accordingly.

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Selling damaged goods as caviar

This was my second purchase from this company. I usually buy a lot, 1 kilo or more. The first purchase was ok-ish, not up to my expectations with lots of liquid in the caviar, a some burst eggs but ok-ish. The second purchase was an absolute scam. The product was called Pink Salmon Caviar ALASKA GOLD, 250g and inside the can there was a soup, not caviar, it was all burst and swimming in liquid. Absolutely disgusting.
The worst thing is that they missell by showing the photos of the different type of caviar on the pictures for this product. I think this is illegal. I requested a return and they told me this product was low price and therefore "for taste, not for presentation". However this was never explained on the website. I would have paid higher price for a different type if they clearly indicated that this one is sub-standard.
They also demanded that I return the products with the ice inside in the origial packaging. How can I do that? I was supposed to open the box, then open the can right away in order to check what I bought? Of course I assumed I bought a good product and put it in the fridge until the moment I was using it and I disposed of the packaging.

Such horrible customer service.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best caviar in London

Best caviar in London! Such a beautiful store and the staff is extremely friendly. They are super helpful and knowledgeable. Never disappoints, always so fresh and delicious.

26. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Caviar in London

This is by far the best caviar in London! I always come here and go for the Amur Royal sturgeon caviar and the Keta salmon roe without preservatives: absolutely divine!! The quality is unmatched: fresh, delicate, and truly luxurious.
On top of that, the staff is incredibly kind and welcoming, and the boutique itself is just stunning – elegant, stylish, and perfectly located in the heart of the city.
A true hidden gem for anyone who loves caviar or simply wants to experience something exceptional.

27. lokakuuta 2025
Oma-aloitteinen arvostelu

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